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Service
Ratings guide
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Very easy to buy online
Brilliant Service
Excellent
Tickety boo !
shirt received in a timely fashion, well packaged and good quality
Great telephone and in store staff. The easiest going and most professional I've encountered in a long time.
As always, very prompt service
surveys are in intrusive bloody nuisance
Too many brochures!
First class
Internet problem.
Excellent quality as usual.
service was excellent no complaints
Always good service
Great service
Very fast delivery.
Excellent service.
Easy to order and very quick delivery.
Fast delivery. Products well packaged. Excellent service!
I have been a customer of Charles Tyrwhitt for a number of years and I have always been thoroughly impressed with their products and quality if service.
delivery was a long wait
Service is always excellent - cannot fault it20-May-2013Prfoducts very good but I cannot buy trousers as you do not stock 44. As for your shirt range, have you considered a tab collar range?
Good
Originally ordered incorrect sleeve length - as good as their word exchanged without argument, including courteous advice on how to take sleeve measurement
Having been using their non-iron shirts for the last 12-18mths, I'm impressed that they do what they're supposed to do - keep me away from the ironing board. But, most of the shirts now have brown marks all over, like tea stains, and it's definitely not from ironing them. However, 12 months use and no ironing still makes it a reasonable service.
What every men's outfitters should be.
excellent, as usual...
Excellent. Will use again.
delivered when said
cannot fault the service
Allfirstclass
Delivery of shirts and ties were just as advertised, very pleased with the quality at this early stage but time will tell if they last.
very prompt delivery
I have bought many products and have only ever had a quality issue with one which was exchanged immediately
prompt delivery service
Service excellent. My order arrived within days.
I had to send the trousers back because they were a tight fit, excellent service soon had me a larger size and they took the originals back with no quibble, even though they had been tailored.
excellent service and value for money, as always
The service and goods first class as always.
Excellent quality, service and easy iron
response to order very good, order tracking info. very good, both products arrived on time.
Excellent service .Cannot be faulted
The shirts arrived quickly, beautifully packed and fitted perfectly as they always do.
It would be great if you offered cotton nightshirts.
Good quality products delivered swiftly, delighted!
Quick and speedy delivery with good correspondance
Easy Internet purchase , customer service second to none
service is very prompt unfortunenatly I returned the item but reordered a different colour
Great service.
Always polite and helpful. Web site easy to use with secure payment engine.
When I couldn't work out the discount code on the website I just called and received excellent advice.
Arrived quickly.
Order process was simple and next day delivery was brilliant!
good as ever.
Superb as always
All as I expect from Tyrwhitt
The ordering process was easy to follow, there was very good feedback on the progress of the order and the shirt arrived in a timely fashion impressively well packaged. Well done.
Excellent service and value as always!
Arrived so quickly that I was pleasantly surprised by the delivery service
Fast, reliable.
Good quality items, promptly posted
Good website
excellent
Very good service and value for money.
Products always arrive promptly with advice if there is to be any delay
Has never let me down.
great shirts delivered within 2 days
VERY QUICK DELIVERY AND HELPFUL SERVICE
Great service,very quick & well packaged
Prompt and efficient service
Excellent Service and product
I ordered it over bank holiday weekend 4-6th May and it was not delivered until Tuesday 14th Unfortunately this was too late as I wanted to wear the shirt and tie on Saturday 11th The literature suggests 3 working days for delivery
Very good
Easy to use website, good product range and timely service.
As good as it gets with internet retailing - never a problem after over 20 orders
Always speedy & helpful. The quality of the clothes - actually, I have only ever bought shirts - is beyond criticism. I did notice, this time, that the representation of the colour of the garment wash;t very accurate, & wonder if that's the result of the difference in colour balance between Apple Macs (which I use) & Windows machines.
Very efficient
Very friendly and helpful.
Parcel arrived promptly
nothing but praise
The overall service was as usual very good.
once I had explaind that I wanted delivery within the time specified online the order was despathed quickly for which I was grateful, however, the frustration and anxiety in trying to achieve this was not great to begin with until I had said I would go elsewhere. Would have bought more shirts but Classic fit are not in great supply or as interesting. Went to your shop in london and found the same, i.e. one has to be a slim build man these days to wear your shirts as they are not designed for the sporty English gentlemen/Army officers and have very little excess fabric....same with ladies shirts...have ones which are over 10 years old and a size 16 then is much bigger than a current day 18.....yes, one way of making money is to use less fabric which I fear is what some shirtmakers are now doing. My husband and sons agree with this comment.
Good speedy delivery, items always packaged well. All items I have bought have always been finished to the highest standard.
Always had excellent service and products from CT
fast and efficient
Ok, arrived promptly, well packed.
First class product
very pleased with everything, excellent in every department.
No problem
I refuse to buy any shirt unless it is from Charles Tyrwhitt
Efficient service and product is good value
Excellent quality shirts and quick delivery time.
Prompt and efficient.
shirt arrived very quickly
Delivered as promised. Thank you
Unable to fault service so far. Aside from the sizing comments, below.
fine, as expected
Long standing customer
Product arrived in good time and was safely packaged.
