Clifford James Reviews

Consumer ratings of Clifford James

Feedback for www.clifford-james.co.uk has been compiled from57185 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.clifford-james.co.uk
18-Apr-2013

Short Sleeve Seersucker Shirt

Service
Product
Latest
Service
Product

wrong size and colour delivered not impressed with this at all instead of different colour shirts now have 3 same colour

23-Apr-2013
I was informed another shirt was being sent in a different colour but on arrival it was a sage jacket!!!!! incredible. Now having to spend more time to return this unsolicited item. I understand the p/p for original order will be reimbursed. Matter resolved but no confidence so not ordering again.

Read more
Oh dear ! This doesnt sound right at all and I do apologise. We will be in touch to resolve this for you.
27-Nov-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Casual Slip-on Men's Real Leather Shoes
  • Expanding Waist Trousers
Service
Product

Service rating : Prompt delivery. No out of stock items to follow.
Product rating : No creases as it was in sealed packaging with a cardboard stiffener. You may wish to consider deploying similar methods in the trouser department.

Read more
Thank you so much for taking the time to leave this feedback – much appreciated
20-Sep-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Summer Short Sleeve Polo Shirts
Service
Product

Every one I have had dealings with are 1st rate, really helpful .
However when I sent for size XXL shirts I received size XL goods, which were returned for exchange.
Then I received size XXL as requested but in the wrong colour. I asked for Lemon and got Green.
I realise the Warehouse sends these items and have to wonder if a few individuals realise they are letting everyone else in your company down. I am reluctant to ask for another try to get that which I ordred so will ask for a refund.

Read more
Please accept my sincere apologies for the inconvenience caused by these errors. We do take measures to ensure that mistakes of this nature are kept to a minimum but sadly human error does intervene. We will be contact with you today to put this right.

All the best

Tom
19-Sep-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Newcastle Short Sleeve Shirt
  • Sky Blue White Check Two-Fold Cotton 100's Shirt
  • etc.
Service
Product

I suppose the remark "You get what you pay for" suffices. The packaging is very much overdone and the goods are of the usual sweat shop quality

Read more
I'm sorry to hear that the cotton shirt and the Knit Jumper wer not to your liking, please feel free to return them to us using our free returns service and we will be happy to offer you a refund or exchange.

All the best

Tom
23-Aug-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Sahara Suede Shoe
Service
Product

Service rating : No problems with Clifford James but was dissapointed with the delivery service.
Product rating : Very nice, good quality

No Comment
14-Aug-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Seersucker Check Shirt
Service
Product

very good

No Comment
12-Aug-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Newcastle Short Sleeve Shirt
  • Mens Casual Shoes
  • etc.
Service
Product

Service rating : Service was as good as it said on the tin
Product rating : Colour and size spot on

No Comment
30-Jul-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Cotton Casual Trousers
Service
Product

No complaints - items arrived on time and were as expected.

No Comment
30-Jul-2012

Short Sleeve Seersucker Shirt

Service
Product

Service rating : I have always found Clifford James service excellent in both their products and the delivery of them.
Product rating : Never had any reason to complain about the price or the standard of the products I have received from them,including these shirts.

No Comment
16-Jul-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Mens Lightweight Summer Jacket
Service
Product

Service rating : Excellent service - as usual.
Product rating : Just a bit tight. Bit of keep- fit wouldn't do any harm !

No Comment
16-Jul-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Cotton Chinos - Navy
  • Cotton Casual Trousers
Service
Product

Service rating : Sometimes very good, except the lovely moccasin slippers I gave my husband had one smaller than the other so had to return them.
Product rating : Look good, not yet worn.

No Comment
20-Jun-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Pattern Zip Cardigan
  • Seersucker Check Shirt
  • etc.
Service
Product

Have used this company before and will definitely be using it again.

No Comment
13-Jun-2012

Short Sleeve Seersucker Shirt

  • Customer also reviewed:
  • Summer Short Sleeve Polo Shirts
  • Brogues - Men's Real Leather Shoes
Service
Product

spot on delivery, in fact nearly 30 mins earlier than promised!!!

Read more

Thank you for your kind comments, they are very much appreciated. We are very happy to hear that you are pleased with your overall shopping experience at Clifford James and we look forward to being of assistance to you again soon.
12-Jun-2012

Short Sleeve Seersucker Shirt

Service
Product

I was very pleased with the leisure shirts. and the time taken to fulfil my order was quite dramatic.

No Comment
12-Jun-2012

Short Sleeve Seersucker Shirt

Service
Product

Service rating : very good on deliveries
Product rating : i was disappointed with the shirts on the order it said sizes were xxl 46 to 48 when the shirts were 45 to 46 therefor to small and i had to send them back

No Comment