Clifford James Reviews

Consumer ratings of Clifford James

Feedback for www.clifford-james.co.uk has been compiled from57189 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.clifford-james.co.uk
01-May-2013

Dining Chair Booster Cushions

Service
Product

1class quality products

Read more
Fantastic feedback - thank you!
11-Apr-2013

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Armchair Booster Cushions
  • Electric Gravy Warmer
Service
Product

Goods arrived safely though packaging was damaged.

Read more
Thanks for your feedback. I am sorry to hear about the packaging with your recent order, I have reported this issue to our despatch manager to prevent a re-occurrence.
08-Mar-2013

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Lerwick Rain Jacket
Service
Product

a very good service

Read more
Thank you
06-Mar-2013

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Lumbar Support Cushion
  • Ladies Leather Purse
  • etc.
Service
Product

THE SERVICE WAS VERY GOOD.

Read more
Thank you so much
06-Mar-2013

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Lumbar Support Cushion
Service
Product

Service rating : easy to order
Product rating : fit chairs well just the job

Read more
Great to hear – thank you !
01-Mar-2013

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Windproof Umbrellas
  • Wireless Door Chime Kit
Service
Product

nice to deal with

Read more
As Above
20-Feb-2013

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Armchair Booster Cushions
Service
Product

Service rating : good service but wrong goods sent, and we have returned these but have not yet recieved the correct goods that we paid for up front.
Product rating : it will be okay when we receive the 2nd one, as wrong goods were sent and we have returned them but not yet recieved the replacement.

Read more
Ooops ! It would appear that the person packing your order sent you the incorrect item and for this I must apologise. I see that the correct item has been despatched today via our express courier and I do hope that you can forgive us this mistake.
19-Feb-2013

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Farah Grey Thermal Long Sleeved T-Shirt - 2 pack
  • Farah Grey Thermals with fly
Service
Product

VERY GOOD SERVICE

Read more
Thank you - much appreciated
13-Feb-2013

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Wireless Door Chime Kit
Service
Product

Service rating : Delivery faster than expected this time.
Product rating : Excellent value and very comfortable.

Read more
Thank you for the great feedback – much appreciated
21-Dec-2012

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Maxi Vac
  • Gentle Grip Socks - 6 Pack
Service
Product

Service rating : excellent
Product rating : excellent

Read more
Thank you !
21-Dec-2012

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Expanding Waist Trousers
Service
Product

Excellent Service. Delivered as promised.

Read more
Great to hear – thank you !
09-Dec-2012

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Harrow Cotton Night Shirt
  • Quilted Furniture Protector
Service
Product

In your catalogue you showed winged upholstered chairs showing off the chair covers you are selling - we have the same chairs so thought these would be a superb way to save the arms and backs of the chairs. When they arrived they were way way too small and the quality was not that good. The booster cushions we ordered for our dining room chairs were too bulky and the ties were very short and hard to secure. The nightshirts were good guality but thicker than we wanted. All in all a disappointing order. Just to top it off we had to pay £7.50 to send it back!!

Read more
Thanks for your feedback. It's a shame that these items did not meet the requirements you were after. Sadly we wre unable to offer a free returns service on Home and Garden products, this is made clear in all of our catalogues and on our website. I've just checked and at the moment we haven't received your order back yet, but just as soon as we do we let you know and process your return the same day.

All the best

Tom
05-Dec-2012

Dining Chair Booster Cushions

Service
Product

Service rating : Having used the company several times we would certainly use them again. Service has always been good and prompt.
Product rating : Product was not as good as we hoped. Material was not what we expected and the colour was far too dark.

No Comment
23-Nov-2012

Dining Chair Booster Cushions

Service
Product

excellant quality very good service

Read more
Good to hear – thank you !
07-Oct-2012

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Supermocs Men's Slippers
  • Grey Wool Trousers
Service
Product

Neither pair of trousers have been supplied. So far I have only been reimbursed for one pair! You said they were unavailable anymore.

Read more
Thank you for this feedback. I am really sorry about this. The stock levels on our websites are updated every 30 minutes but due to the success of this particular offer we sold out of one of the pairs of trousers during this 30 minute period. We have upgrading this part of our website, which should prevent any reoccurrence of this error. Our records show that the second pair were included in your delivery ? We will be in touch to resolve this for you.
05-Sep-2012

Dining Chair Booster Cushions

Service
Product

Had these boots before very good value also the delivery was fast

Read more
Thank you so much for leaving this feedback and great to hear you are so happy !

All the best

Tom
30-Jul-2012

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Pattern Zip Cardigan
  • Leather Casuals
  • etc.
Service
Product

Very satisfied at all times. Good value and service.

No Comment
13-Jul-2012

Dining Chair Booster Cushions

Service
Product

Service rating : Good service
Product rating : Good product

No Comment
11-Jun-2012

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Easy Steam Mop
  • Electric Gravy Warmer
  • etc.
Service
Product

Service rating : Very good Company to deal with. I have never had any problems in the years I have dealt with them.
Product rating : These are of very good quality. I may buy some more!

Read more
Thank you for your feedback and I am sorry to hear of the technical problems you are encountering with the product.
We do have a dedicated technical support department who should be able to help if you have any specific difficulties. They can be contacted via customer services on 0871 911 7000 or directly by email afoster@bvg-airflo.co.uk. I am sure they will be more than happy to assist with your technical problem

Kind regards


Customer Service
23-May-2012

Dining Chair Booster Cushions

  • Customer also reviewed:
  • Unisex Thermal Socks
Service
Product

Service rating : They sent me one of each size not a pair as I ordered.Badly packed,the fabric is very poor quality.
Product rating : as per above ,very poor quality fabric.

Read more
Oh no ! Our warehouse staff are generally very accurate indeed so I must apologise that we have inadvertently you the incorrect item. We do take measures to ensure that mistakes of this nature are kept to a minimum but sadly human error does intervene.
From our records I can see that we have now corrected our mistake and now sent the correct item. I am sorry that you are not happy with the quality of the fabric, changes do get made within our ranges as a result of customer feedback so we’ll take your comments on board for future seasons. Please don’t hesitate to return the unsuitable items for an exchange or full refund if you prefer.