Clifford James Reviews

Consumer ratings of Clifford James

Feedback for www.clifford-james.co.uk has been compiled from57187 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.clifford-james.co.uk
21-Apr-2013

Protection Stamp

  • Customer also reviewed:
  • Men's High Boxer Shorts - 5 packs
Service
Product

Service rating : Great service
Product rating : Need to order the other part to make it work, I''ll do this when I back from my holiday with 4 page 3 model of which two are in Mayfair mag.

Read more
Thank you!
09-Apr-2013

Protection Stamp

  • Customer also reviewed:
  • Sonic Denture Cleaner
  • Copper Lined Thermal Joint Supports
Service
Product

Service rating : Two out of three - not good is it. However, I don't think you can do much about the sonic cleaner,I have been told since that I should have been looking for a 'Ultra-sonic' cleaner.
The Ad: is very misleading.
Product rating : Opened the box and everything went everywhere propelled by the enormous spring in the box. Complained to your team, and they are sending me a replacement - hopefully that one will be in one piece!

Read more
Really sorry to hear that Denture Cleaner did not meet your expectations. If you would like to discuss any aspect of this with us just drop us a line and we will be happy to help.
15-Mar-2013

Protection Stamp

  • Customer also reviewed:
  • Deluxe Flying Eagle
  • Auto Tecnik Scratch Remover
Service
Product

good

Read more
Thank you!
18-Feb-2013

Protection Stamp

  • Customer also reviewed:
  • Boxer Short Style Pants
  • Aintree Brushed Cotton Shirt
  • etc.
Service
Product

Service rating : Ordered these items for my 86 year old Father, the upsell offered a free item supposedly worth £19.99 if I spent another £0.02p so I bought a protection stamp @£7.99 only to receive an email after the transaction telling me that the special offer was out of stock and nothing else offered, not good.
Product rating : Leaked ink all over the place .... went straight into the bin !

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Thanks for your feedback. I am so sorry about this, the Potato Peeler has come back into stock so I will arrange for one to be forwarded on to you.
28-Jan-2013

Protection Stamp

  • Customer also reviewed:
  • Thermal Trousers High Waist
Service
Product

Service rating : delivery quick
Product rating : works

Read more
Good to hear – thank you !
21-Jan-2013

Protection Stamp

  • Customer also reviewed:
  • Wireless 36 Chime Door Bell
  • 2-in-1 Telescopic Hose Brush Set
Service
Product

Delivery etc was very good,but no gift was received! I your advert it stated that a free gift would be sent if you spent over a certain amount-i spent £110 .I gather that looking through your reviews-this seems to be a common complaint,why specify this if you do not intend to fulfill this offer,i will certainly take this in mind if considering another purchase!

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Thank you for your feedback although I am a little confused as you have ordered from our January Sale where we were offering up to 70% discount but we are not offering a free gift. We run many different offers and these change monthly so I am sure there will be another suitable offer for you to take advantage of soon.
18-Jan-2013

Protection Stamp

Service
Product

Service rating : Always very pleasent on the phone .
Product rating : first one fell apart when first used,infact only stamped one item, however one phone call and a replacement was sent to me with no fuss. ( havnt tried the new one yet!)

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Thanks for your feedback. It is exceptionally rare for items to fail our quality control procedures and for this we sincerely apologise
18-Jan-2013

Protection Stamp

  • Customer also reviewed:
  • Zennox Infrared Cordless TV Amplifier
Service
Product

Service rating : Have always found Clifford James a very reliable business.
Product rating : forgot to order the ink.

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Thank you for your feedback and I am sorry to hear of the technical problems you are encountering with the product. We do have a dedicated technical support department who should be able to help if you have any specific difficulties. They can be contacted via customer services on 0871 911 7000 or directly by email afoster@bvg-airflo.co.uk. I am sure they will be more than happy to assist with your technical problem

All the best

Tom
16-Jan-2013

Protection Stamp

Service
Product

Service rating : Await refund
Product rating : Rubbish, broke at first try. Awaiting refund

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Thank you for your feedback and I am so sorry that this unit failed after such a short period of time. I have just checked and can see that you have been refunded in full today as per your request and I do hope this has not put you off using us again in the future.
06-Jan-2013

Protection Stamp

  • Customer also reviewed:
  • Electric Under Blankets
  • Easy Fit Ultimate Draught Excluder
  • etc.
Service
Product

Service rating : Very good services and the product were delivered on time .
Product rating : The replacement ink which was part of my order was not delivered

Read more
Pleased to hear. Thank you for your feedback.
07-Sep-2012

Protection Stamp

Service
Product

Service rating : Quick delivery.
Product rating : I have used the stamp twice and it has jammed and is unusable. Please advise how to return as it is obviously faulty. Thank you.

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I am so sorry to hear this. We will be happy to offer you an exchange or a refund. I will send you a pre paid label for the free return of this product.

All the best

Tom