Clifford James Reviews

Consumer ratings of Clifford James

Feedback for www.clifford-james.co.uk has been compiled from57186 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Clifford James sells mens and womens shoes and clothing, and has a database of over 600,000 loyal customers. Although, the business has become one of the largest suppliers of shoes in the UK, we have never lost sight of what has taken us here, namely quality and value for money.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.clifford-james.co.uk
01-Mar-2012

Twin Zip Suede Boot

  • Customer also reviewed:
  • Ladies Leather Touch Fasten Boot
Service
Product

Service rating : Have always had good and reliable service from Clifford James
Product rating : Good value and excellent fit. Zips a bit stiff but will probably get easier with use.

No Comment
03-Nov-2011

Twin Zip Suede Boot

  • Customer also reviewed:
  • Ladies Leather Touch Fasten Boot
  • Ladies Moccasin Slipper
Service
Product

Service rating : would have no difficulty in recomending this company to family and friends. great service and always helpful and polite when i have had reason to contact them
Product rating : had to return this item. too narrow across bridge of foot and around lower calf and ankle could not close zips on either side off boot

Read more
Really sorry to hear that boots did not meet your expectations. If you would like to discuss any aspect of this with us just drop us a line at customerservice@clifford-james.co.uk or call us on xxxxx and we will be happy to help.

Kind Regards

Clifford James
25-Oct-2011

Twin Zip Suede Boot

Service
Product

Service rating : CJ always supply excellent service and quick delivery
Product rating : Excellent fit and quality

No Comment
05-Feb-2011

Twin Zip Suede Boot

Service
Product

there item are good compare to other shops.

No Comment
20-Dec-2010

Twin Zip Suede Boot

Service
Product

Service rating : Good service and good exchange policy
Product rating : Did not fit

No Comment
29-Nov-2010

Twin Zip Suede Boot

  • Customer also reviewed:
  • Windproof Umbrellas
  • Moonlight Energy Saving Night Light
Service
Product

Service rating : OK
Product rating : Returned because the zips were too short and very stiff making it hard to get the boots on and off

Read more
Thank you for your feedback. Really sorry to hear that the boots did not meet your expectations. I have taken a look at your account and can see that you have taken advantage of the Samuel Windsor 30 day worn or unworn guarantee. The boots have been received back and the refund has been processed back to your card.

Kind Regards

Clifford James
17-Nov-2010

Twin Zip Suede Boot

  • Customer also reviewed:
  • Premium Feeding Station Kit
  • Cosy Blankets - Twin Pack
Service
Product

Service rating : It's quite difficult to be polite about the customer service, first one of the items i had ordered was out of stock and then my order arrived with an item missing and a note to say this also was out of stock. I then got an email from them saying they were disappointed that I had cancelled my order(when I obviously hadn't) and I had to wait over a week to be refunded. The stuff I did get was ok but I wont be using them again as there is no guarentee that everything will arrive. All in all a bit rubbish really.
Product rating : I couldn't post my feedback without rating this item but it never arrived and I was told it was out of stock

Read more
No Comment
14-Aug-2010

Twin Zip Suede Boot

Service
Product

Good company to do business

No Comment
14-Mar-2010

Twin Zip Suede Boot

Service
Product

Very Good.

No Comment
08-Feb-2010

Twin Zip Suede Boot

Service
Product

Service rating : I think the goods are usually excellent but recently I ordered ankle boots - they were lovely but far too narrow I had to return and order a different boot but decided to order a larger size just in case - I wish you would put width sizes on your shoes and boots as it has put me off ordering and you do some great footwear. I am happy with my replacement boots but even the bigger size just about fit. It is so important to know if they are narrow or wide fittings.
Product rating : these were my second choice as the ones I ordered were such small fitting - the subsitute are OK but I would have preferred my first choice.

Read more
No Comment
01-Feb-2010

Twin Zip Suede Boot

Service
Product

I returneed a pair of zip up boots on 18th January by courier I have the proof of return slip but still wauting for my bank account to be credited I have phone your company about the matter but still waiting

Read more
Thank you for your feedback.

I can inform you that the refund requested was processed yesterday and will show in your account within a few days.

If there is anything else that we can do to help please let us know.

Kind Regards

Clifford James
22-Dec-2009

Twin Zip Suede Boot

Service
Product

Service rating : Very pleased with the service provided
Product rating : They were just what I was looking for but far too narrow, it would have been good to have a choice of widths

No Comment
20-Nov-2009

Twin Zip Suede Boot

  • Customer also reviewed:
  • Ladies Samantha Shoe
  • Dr Keller Unisex Suede Slip-ons
  • etc.
Service
Product

I think it is an excellent firm, I am on a low income so can't afford to shop at some of the places that sell brand name goods at high prices, Clifford James, enables me to buy quality goods at very reasonable prices, their delivery service is good and i am happy with my purchases.

No Comment
27-Oct-2009

Twin Zip Suede Boot

Service
Product

Good choice and excellent value

No Comment
25-Oct-2009

Twin Zip Suede Boot

  • Customer also reviewed:
  • Dr Keller Jodie Shoe
Service
Product

Easy to deal with,very helpful

No Comment