Cox & Cox embraces the heartfelt philosophy that it is possible to create a home that is both beautiful and practical, offering a fresh escape from the norm. The product range has influences from all over the globe and takes inspiration from childhood memories, but often with a contemporary twist.
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Service rating : Love your catalogue and your pricesProduct rating : Love it. Excellent value. Quirky!
Service rating : Return label promised for faulty clock and replacement clock
still to arrive... waited over a week. A replacement initially not offered for faulty clock just 'to be mended.' Hopefully, a new one on its way with a return label to send back the old one.Product rating : Faulty... had to return. Still awaiting replacement
Service rating : Great communications. Speedy delivery.Product rating : Perfect for my kitchen. But also feel it would look great in many rooms if I fancied a change!
Service rating : Fast deliveryProduct rating : Beautiful dolls house
Service rating : Always greatProduct rating : Thought it very disappointing for the money......but very unusual for Cox&Cox
Service rating : Excellent customer service and goods well packagedProduct rating : A beautiful frame at an amazing price.
Really good, arrived before I expected, good communication.
Service rating : Good service.Product rating : Really lovely product.
Service rating : Good service overall though the delivery is expensive considering the goods were delivered the day after it was due to arrive.Product rating : THe candlestick looks really lovely. And together with the pillar candle, the effect is great.
As usual ...
Service rating : I ordered by phone, the customer service agent was very good, clear concise and professional but very friendlyProduct rating : I was notified when the item had been sent and it was delivered promptly. The ladder looks really good in my refurbished bath room and 'fits' in. A very good product and very well packed
Excellent fast efficient service but should have arrived quickly as the postage was extortionate!
Fast and efficient service. Products as advertisied
Service rating : Absolutely fine. My only comment is that I would have liked a smaller time frame for delivery.Product rating : They are great & completely as advertised.
Service rating : Quick dispatch and delivery, items well packaged and intact. However, postage fees are not as friendly as other online companies.Product rating : My brother dislikes this with a passion: he says it makes him thing of a shabby old dressing gown someone has cut up and made into a pencil case: the background colour is dreary and the print looks like a fluorescent cabbage. But he was unable to put me off. It's well made, and in the right context looks quite pretty. I use it for my hairbrushes :-)
great prompt service & even things out of stock arrived within a few days. I've ordered things before & found it a great company to deal with
Service rating : Great service, fab products but just missed out on an excellent for two reasons: firstly, the impenetrable packaging (very grateful it was so well protected but it was a nightmare to open!) and the fact that they sent an email on the day my goods arrived offering me a discount of 15% of future purchases that had to be used in the next 48 hours. Sorry to be picky, but it would have been nicer to have had (and I would have been far more likely to use) a discount that lasted a bit longer.Product rating : Lovely, lovely set - very much looking forward to using it when the sun eventually comes out!
Good customer care
Service rating : good and quick serviceProduct rating : good and quick service
Would recommend to friends
Service rating : Really fast delivery and packaged very wellProduct rating : A really lovely item - will look fantastic in our bedroom with the hearts on it that my husband collects fof me. Had to buy two!!!!!!
Easy to use and efficient delivery.
I LOVE Cox and Cox, they've the best customer service EVER! I wish more companies were like this, they know how to keep customers happy, never any trouble returning/exchanging items, best service, please keep it this way :D THANK YOU! X
Although I'm not impressed by the courier company. Parcel was left on the doorstep, fortunately a neighbour spotted it and brought it in.
Previous order of 3 candlesticks, the medium candlestick was broken. Unsure if to order anything again.