Fishtec Reviews

Consumer ratings of Fishtec

Feedback for www.fishtec.co.uk has been compiled from19349 Customer Reviews

  • Feefo member since
  • 22/05/2008
  • Fishtec is firmly established as one of the leading mail order fishing companies in the country. With next day delivery and a friendly and knowledgeable sales team it's easy to see why we have become so popular with our customers.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.fishtec.co.uk
18-Dec-2012

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • TF Gear Chill Out 3 Leg Bed
  • TF Gear Lok Box Tackle Boxes
  • etc.
Service
Product

fast exellent service

Read more
Good to hear – thank you !
20-Jul-2012

TF Gear Force 8 Sleeping Bag

Service
Product

Service rating : Very professional transactions using this company. Would recommend to anybody wanting quality fishing gear.
Product rating : Only used this sleeping bag once but was highly delighted with it. Double zips came in very handy!

No Comment
18-May-2012

TF Gear Force 8 Sleeping Bag

Service
Product

First class service and very prompt delivery

No Comment
04-May-2012

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • Gold VIP Membership Club - Free TF Gear Stalker Jacket
  • TF Gear F8 Day Shelter
  • etc.
Service
Product

Service rating : 1st class service, prompt delivery and the whole order was complete
Product rating : very warm, but not tried in bad weather yet

No Comment
15-Apr-2012

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • Gold VIP Membership Club - Free F8 XL Carrycall
  • TF Gear Force 8 Extreme Bivvy
  • etc.
Service
Product

Service rating : Excellent company to deal with. Excellent service and customer service.
I will continue to use fishtec a+++++
Product rating : Excellent product. fast delivery.

Read more
Thank you for your comments and recommendations, they are very much appreciated.
We look forward to being of service to you again in the future.

Kind regards

Tom
Fishtec
13-Apr-2012

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • TF Gear Chill Out 3 Leg Bed
  • Nash H-Gun Rod Pod
Service
Product

No problems what so ever. quick delivery and excellent products

No Comment
09-Apr-2012

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • TF Gear Force 8 Rucksacks
  • TF Gear New 2nd Skin Top
  • etc.
Service
Product

Service rating : great service
Product rating : more a summer sleeping bag and very thin

Read more
Thank you for your feedback. I am sorry to hear that you are unhappy with the Force 8 Sleeping Bag. Please remember that if you believe that the any of the items you have received are not to our usual high quality please feel free to return them to us using the procedure on the back of your receipt.

Kind regards

Tom Larkin
Head of Customer Service
06-Apr-2012

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • Korda Maggot Klip (10 per pack)
  • Korda Original Micromesh Refill
  • etc.
Service
Product

Service rating : A fantastic supplier for any carper who is both, highly experienced and not. The range is superb, as the quality of the cheaper stuff that I use myself is very high and this makes me keep on buying from this company time and time again!
Product rating : Just thought it would be a bit warmer. but summer is near.. :)

Read more
No Comment
12-Jan-2012

TF Gear Force 8 Sleeping Bag

Service
Product

Website clear and easy to navigate and order arrived very quickly.

No Comment
09-Jan-2012

TF Gear Force 8 Sleeping Bag

Service
Product

A very quick and professional service was provided

No Comment
18-Sep-2011

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • TF Gear Banshee Bed
Service
Product

Service rating : I ordered the items and afew days later they were delivered to a different address than I had put on the order, they were quite rightly refused at the address and were sent back somewhere. It wasnt until I phoned fishtec 6 working days after my order that I was informed that the items had been sent and refused. Why dont fishtec send the items to the correct address and if they failed to deliver why dont they phone or e mail the customer to find out why? Poor customer service
Product rating : the description would suggest that it is warm in three seasons. I used it on a warmish september night and was cold.

Read more
Thank you for your feedback. Please accept my sincere apologies for the inconvenience caused by this mix up. Our data entry staff are generally very accurate indeed so I must apologise that we have inadvertently sent your order to the incorrect address. We do take measures to ensure that mistakes of this nature are kept to a minimum but sadly human error does intervene. Unfortunately the courier serice have still not returned this consignment back to us, which means that sadly we would have been unaware of the delivery problems until you contacted us.
Really sorry to hear that the Force 8 Sleeping bag did not meet your expectations. If you believe that the sleeping bag you have received is not to our usual high quality please feel free to return it to us using the procedure on the back of your receipt.

Kind Regards

Tom
Fishtec
06-Sep-2011

TF Gear Force 8 Sleeping Bag

Service
Product

Service rating : see below
Product rating : as always,good service-good products at right price.

No Comment
26-Aug-2011

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • TF Gear Force 8 Extreme Bivvy
  • TF Gear Banshee Bed
Service
Product

Service rating : Items ordered online, site easy to use. All were delivered very quickly.
Product rating : Good bag for the price.

Read more
Thank you for your feedback. Our quality control team does their very best to check as many items as possible before they are released, but given the sheer volume of stock it is not practical to check every item. Mistakes of this nature are however very rare and I do hope this has not deterred you from ordering from us again

Kind regards

Tom
Fishtec
24-Aug-2011

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • TF Gear Banshee Bed
Service
Product

Service rating : A great service. I will use again
Product rating : Lovely and warm

No Comment
12-Aug-2011

TF Gear Force 8 Sleeping Bag

  • Customer also reviewed:
  • Angling Technics Procat MK 2 Bait Boats
  • TF Gear Bedchair Bag
  • etc.
Service
Product

Service rating : good service, great item, great price
Product rating : good service, great item, great price

No Comment
28-Jun-2011

Force 8 Sleeping Bag

  • Customer also reviewed:
  • Korda Inline Square Pear
  • Hardwear 42
Service
Product

Service rating : very good quality goods and delivery was fast
Product rating : fits securley on my carp bed top quality material

No Comment
19-Jun-2011

Force 8 Sleeping Bag

Service
Product

Service rating : The service was excellent and received the goods within 48 hours of purchasing
Product rating : A good product and matched the description. i am happy with it

No Comment
23-Jan-2011

Force 8 Sleeping Bag

  • Customer also reviewed:
  • TFGear All Season Jacket and Trousers
Service
Product

Service rating : very disappointed i ordered all my items on the 1st jan, i recieved one item that i had to return as the size stated was far too small, and then was told you wont have anymore in stock, and i have yet to receive the rest of my order!
i hope fishtec's standards arent dropping, i am not a happy customer this time.
Product rating : still waiting for it to arrive, waited 23 days so far!

Read more
Thank you for your feedback. As with any retailer we cannot maintain stock levels across our entire range at all times, we may occasionally run out of some items at some times. I do apologise for any disappointment caused by this stock situtaion. However, I can see that you have been in contact with Ceri Thomas our Customer Service Supervisor since you left your feedback who has resolved this query for you. Please rest assured that this kind of glitch in service is very rare indeed so I hope it will not put you off ordering from us going forward.

kind regards

Tom
Fishtec
11-Jan-2011

Force 8 Sleeping Bag

  • Customer also reviewed:
  • TFG X-Tuff 6 Pack Ruck Sack
Service
Product

Very helpful over the phone and a very good web site

No Comment
04-Nov-2010

Force 8 Sleeping Bag

  • Customer also reviewed:
  • TF Gear X-Tuff Boots
  • TF Gear Signature Bite Alarms Set
  • etc.
Service
Product

Service rating : Generally I have always been very happy with Fishtec, the service they provide, as well as the customer services department who have always been very helpful.
Product rating : Does what it says on the tin. Recently used at near zero overnight temp. Son didn't complain!

Read more
Thank you for your feedback. I’m so sorry that the Signature Alarm Set was have clearly proven to be faulty. Our quality control team does their very best to check as many items as possible before they are released, but given the sheer volume of stock it is not practical to check every item. Mistakes of this nature are however very rare and it's great to hear that you are happy with Itone Alarms.

Kind Regards
Tom
Fishtec
02-Nov-2010

Force 8 Sleeping Bag

  • Customer also reviewed:
  • TF Gear Ocean 11 Boilies - 1kg
  • TF Gear Amino Active CSL Boilies - 1kg
  • etc.
Service
Product

Service rating : Very good, but could be better. Could do with more variety of items. I had to make 2 different orders to 2 different tackle websites due to Fishtec not stocking everything i needed. So what i'm saying is i'm looking for a 'one-stop shop'.
Product rating : I ordered a second Force 8 sleeping bag for the mrs when she comes with me. But when i opened the bag and compared it against my other one which i bought from Fishtec about 2/3 yrs ago, it appeared to be half the thickness. So not happy about that really.

Read more
Thank you for your feedback. Sorry to hear that your Boilies arrived damaged. I have taken a look at your account and notice that this is the first time you have contacted us regarding this. Please give us the opportunity to rectify this situation. I have arranged for two replacement packs to be sent out to you. You should expect delivery in the next 3 days.
The sleeping bag that you ordered previously was a 5 season sleeping bag, which is manufactured to be a lot thicker than this 3 Season version. However, if you are unhappy with your purchase please feel free to return the item and we will do our utmost to make sure you are a happy customer again.

Kind Regards

Tom
Fishtec
20-Oct-2010

Force 8 Sleeping Bag

Service
Product

I think it is a very good sleeping bag kept me warm on a very cold night would definatley by one again !

No Comment
25-Sep-2010

Force 8 Sleeping Bag

  • Customer also reviewed:
  • Korda Funnel Web Tube Refill (5m)
  • korda Kwik Links
  • etc.
Service
Product

Excellent company! I have place 4 orders with fishtec and they get better and better everytime. on my last order there were some items out of stock not only did they send me an email but also rang me as well to let me know. was a little disappointed when I got a card through my door to say that they had missed me as I put a note on my front door to ask them to deliver it next door as I had to go out but I rang them and it was delivered by 9am the following day so wasn't to bothered. My number 1 choice when buying new gear, although its a bit limited with regards to the veriety of companys that they stock. Overall 10/10

Read more
No Comment
31-Aug-2010

Force 8 Sleeping Bag

  • Customer also reviewed:
  • TF Gear Force 8 Bivvy
  • Korda Kamo Leader Inc. Ring Swivel
  • etc.
Service
Product

Absolutely no problems, delighted with all the products and the service was just what it said on the tin! Would use again with no hesitation

No Comment