Fishtec wrote on 12-Oct-2011
Thank you for your feedback. I am sorry to hear of the problems you have encountered with this product, this is very unusual. It is essential that when you attach a new sole that the boot is completely dry. If it is a all damp this will prolong the period of time it takes for the glue to dry.
We also suggest that you clamp the sole to the boot during the period of time taht the glue is drying and leave the glue to dry as long as possible.
We have arranged for a replacement set to be sent out to you, which should arrive with you in the next few days. If you would lke any help or advice when applying your new soles please contact us on 0871 911 7002 and we will be happy to help.
Other reviews relating to this order
|Review of||Rating||Customer Review|
|This product was rubbish, after following the instructions to the letter the soles did not stick at all. I phoned to complain and was given some technical advice, which was much the same as the instructions and promised a replacement kit. I am still waiting!! But hey there is always Sportfish!|