Anonymous Customer wrote on 21-Jun-2009
Hello Fish Tec.
I have bought flies from you ,they are ok ,the hooks are very thin,not verysharpe.I think you should maybe look at the flies, flies by the dozen have on offer.They seem to be more of a better quality.
The reel that I was intersted was very poor.
I have since paid 65 pounds for a reel in dunchurch fishing tackle shop.Excellent quality.
You maybe should only sell better quality goods.
Your mail order service is first class ,contact with clients is first class.
Regards Nigel Walton
Fishtec wrote on 22-Jun-2009
Sorry to hear of the disappointments you had with your order. We will be looking into the items you have mentioned and will be seeing what we can do to improve.
I can see that some items were returned last week and you should now be in possesion of your refund. However, if you ever need advice with anything to do with fly fishing or the products we sell, please get in touch and we will be more than happy to help.
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