Flowercard Reviews

Consumer ratings of Flowercard

Feedback for www.flowercard.co.uk has been compiled from15394 Customer Reviews

  • Feefo member since
  • 16/09/2011
  • Gorgeous gifts of fresh flowers in a personalised card, for every special occasion. From a birthday card to wedding anniversary cards. Our hand picked fresh flowers come from the beautiful, balmy Channel Island of Guernsey, famous for the quality of its blooms.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.flowercard.co.uk
2 Hour(s) ago

Zodiac - Taurus

Service
Product

Service rating : Flowercard was appreciated as always
Product rating : Pretty & was fresh

No Comment
4 Hour(s) ago

Sunkissed Poppies

Service
Product

Service rating : Arrived on time.
Product rating : A beautiful flowercard that the recipient was thrilled with!

No Comment
6 Hour(s) ago

Elegance

Service
Product

Service rating : need to get I.T. right 3 mags with discount did not work had to spend time e-mailing your company to get it .
Product rating : My aunties 90 birthday she was thrilled you got that bit right!!

No Comment
7 Hour(s) ago

Magenta Meadows

Service
Product

Service rating : have used the service a number of times and only once was there a problem which was quickly sorted out - the message card was the wrong one and the full order was replaced giving my friend two lots of flowers
Product rating : this was for a 90 year old lady with poor sight and the colours were good enough for to see them and also smell them - she was delighted

Read more
No Comment
10 Hour(s) ago

Viva la Violet

Service
Product

i sent a card to my mum she was thrilled to bits said it was lovely and two days later all the flowers where coming out in bloom .will be ordering again .

No Comment
12 Hour(s) ago

Pitter-Patter Blue

Service
Product

Service rating : Delivered on time as always
Product rating : Display of flowers was as lovely as ever

No Comment
14 Hour(s) ago

Birthday Bounty

Service
Product

Service rating : Card was delivered on time and in good condition.
Product rating : The description was of ruby red orchids, but they turned out to be white. This meant that it did not have much colour. I was a little disappointed.

No Comment
14 Hour(s) ago

Freesia Dreams

Service
Product

the recipient was delighted with the flower card and I will definitely use again.

No Comment
15 Hour(s) ago

Viva la Violet

Service
Product

My daughter was delighted to receive this on her 50th birthday!

No Comment
15 Hour(s) ago

Birthday Bounty

Service
Product

Service rating : I was pleased with the card
Product rating : My wife was very pleased to receive this card

No Comment
15 Hour(s) ago

Pink Bubbles

Service
Product

Service rating : Fantastic service, fantastic product and extremely easy to place order - keep up the good work. Thanks
Product rating : The recipient thought Pink Bubbles was absolutely gorgeous - thank you for making a special occasion even more special

No Comment
16 Hour(s) ago

Veronica’s Lace

Service
Product

Service rating : Service cannot be faulted.
Product rating : As with all your cards presentation is excellent.

No Comment
16 Hour(s) ago

Orchid Grace

Service
Product

Service rating : It was the most beautiufl flower box I have ever received. So pretty it really lifted my heart.
Product rating : The flowers were totally fresh and in excellent condition.

No Comment
17 Hour(s) ago

Birthday Bounty

Service
Product

marvellous

No Comment
17 Hour(s) ago

Pink Bubbles

Service
Product

Service rating : My friend was delighted.
Product rating : The pipette supplied was an excellent addittion

No Comment
17 Hour(s) ago

Berry Butterflies

Service
Product

Service rating : I have used you for some time - please keep going!
Product rating : The recipient was delighted, he had never seen a flower card before and thought it perfect. (He was quite ill and could not have coped with a large bouquet.) He described it as "exquisite".

No Comment
18 Hour(s) ago

Chelsea Garden

Service
Product

Service rating : Arrived in good time my friend loved the card and flowers
Product rating : Lovely colours just what was required

No Comment
18 Hour(s) ago

Viva la Violet

Service
Product

Service rating : Arrived a day early
Product rating : our friend was very pleased

No Comment
19 Hour(s) ago

Pink Butterflies - Any Occasion

Service
Product

Service rating : easy to use, delivery made on the right date & early in the day.
Product rating : Beautiful arrangement & fantastic quality of flowers

No Comment
19 Hour(s) ago

Freesia Dreams

Service
Product

Service rating : excellent
Product rating : beautiful

No Comment
19 Hour(s) ago

Zodiac - Taurus

Service
Product

Service rating : great
Product rating : great

No Comment
19 Hour(s) ago

Exotic Pinks

Service
Product

Service rating : Speedy and reliable on ech occasion used
Product rating : Lovely display and admired by many

No Comment
19 Hour(s) ago

Ruby Fizz

Service
Product

Service rating : Good Selection and service.
Product rating : Unable to comment on display, as the recipient went away for her birthday, and will not return until today.My surprise backfired unfortunatly

No Comment
19 Hour(s) ago

Orchard View

Service
Product

Excellent service as always.

No Comment
21 Hour(s) ago

Blackberries & Cream

Service
Product

GReat

No Comment
22 Hour(s) ago

Viva la Violet

Service
Product

Service rating : Easy to order, delivered just ahead of time, which was perfect. I have bookmarked you.
Product rating : I didn't see it myself but my neice was absolutely delighted, she had never seen anything like it. She loved the idea of the pipette. Thank you, I will certainly buy again.

No Comment
23 Hour(s) ago

Orchid Grace

Service
Product

ALL FLOWER CARDS THAT I HAVE EVER SENT OVER THE YEARS HAVE BEEN
ABSOLUTELY WONDERFUL. ALL HAVE LASTED WELL AND EVERYBODY COMMENTS HOW UNUSUAL THET ARE.

No Comment
28 Hour(s) ago

Freesia Dreams

Service
Product

Service rating : Efficient
Product rating : Beautiful

No Comment
30 Hour(s) ago

Custom Card

Service
Product

My sister was delighted with her flowercard. It arrived a day early much to my delight. Well done again

No Comment
30 Hour(s) ago

Elegance

Service
Product

Service rating : Lucily this card and flower pack arrived on the 15th the day before her bday and she was very pleased
Product rating : Dealt with this request while away on holiday and my sister was very happy to receive the Flowercard for her birthday

No Comment
31 Hour(s) ago

Silver Surprise in Pink

Service
Product

Service rating : ordered flowercard for my daughters 40th birthday. she loved it, never seen anything like it before, very unique.
Product rating : colours lovely.i will be ordering again for sisters 65th birthday.

No Comment
31 Hour(s) ago

Freesia Dreams

Service
Product

Recipient very pleased with the birthday card

No Comment
32 Hour(s) ago

Highland Pink Mini

Service
Product

Very good service thank you and my friends have all loved the packaging.

No Comment
33 Hour(s) ago

Elegance

Service
Product

Service rating : Well organised and well dislpayed
Product rating : Very tastefully assembled with helpful ideas for events .

No Comment
35 Hour(s) ago

Zodiac - Taurus

Service
Product

I sent a card for a birthday and didn't know that the recipient had gone on holiday. She returned 5 days after the card was delivered and had to pick it up from the post office. The flowers were still in good condition and she is now enjoying them! We recently had a card given to us and the flowers lasted for 3 weeks. Lovely!

Read more
No Comment
35 Hour(s) ago

Birthday Cheers

Service
Product

Service rating : The flowercard was supposed to be delivered on 7 May in time for my sisters 50th birthday, however it didn't arrive until 8 May.
Product rating : The item itself was lovely.

Read more


Many thanks for your e-mail. I am sorry your Flowercard was late. On our standard delivery we use Royal Mail 1st class and therefore cannot guarantee the exact delivery date. If the delivery date is key it is best to consider using our Next Day or Guaranteed Delivery Day options.

I am sorry for any disappointment caused.

Kind regards.

Sarah Giffard
Customer Services
Flowercard
35 Hour(s) ago

Freesia Dreams

Service
Product

Service rating : they were lovely
Product rating : they were lvoely

No Comment
37 Hour(s) ago

Chelsea Garden

Service
Product

Service rating : Very easy to deal with and the flowers and card were amazing
Product rating : Beautiful flowers and last a long time three weeks later and they are still going strong you really carnt get better than that

No Comment
38 Hour(s) ago

Sweet Thanks

Service
Product

Service rating : I oredered my flowercard to be delivered on Monday 13th May. I phoned Tuesday 14th May to say that they hadnt been delivered. i was meant to receive a phone call on the Wednesday but I didnt. Phoned again Wednesday evening to be told that they will dispatch them again but delivery wouldnt be until Monday 20th. I am pleased it was a thank u present rather than a birthday one - as it would have been a week late. Wasnt offered postage back.
Product rating : Fair. Ruined it the fact it was a week late.

Read more


Many thanks for your e-mail. I am so sorry your original Flowercard was not delivered. On standard deliveries we use Royal Mail 1st class so are unable to track delivery. Although their service is generally good we do experience the odd delivery issue.

I have of course refunded your postage for you today in respect of this order and apologise once again for the disappointment caused.

Kind regards.

Sarah Giffard
Customer Services
Flowercard
40 Hour(s) ago

Viva la Violet

Service
Product

Service rating : The problem was when I ordered through Amazon they quoted 2-5 days normal delivery. When I got the confirmation it stated delivery 21st May which was 7days
I would have liked to advise which day I would have preferred the flowers to arrive.
Product rating : The person the flowers were sent to were delighted with the card and flowers

Read more
No Comment
40 Hour(s) ago

Birthday Lace

Service
Product

Flowers arrived in time in reasonable condition.

No Comment
40 Hour(s) ago

Purple Heart

Service
Product

Quick and easy to order and it was delivered as requested - excellent way of sending greetings with a difference.

No Comment
40 Hour(s) ago

Pink Posy

Service
Product

My husband chose your "Birthday Bounty" flowercard which I received on April 17th
It is really beautiful & has given me so much pleasure. In fact it is still flourishing having replaced one or two dead flowers with some from our garden!! Many thanks.
Janet Hudson

No Comment
41 Hour(s) ago

Birthday Surprise

Service
Product

Arrived on time and recipient delighted

No Comment
41 Hour(s) ago

Golden Years

Service
Product

Service rating : Efficient and delivered on time.
Product rating : Recipient said the flowers were beautiful and fresh and a lovely gift.

No Comment
42 Hour(s) ago

Pretty in Pink

Service
Product

Flowercard arrived on time and was clearly appreciated as the recipient took a photo and emailed it back with her thanks!

No Comment
42 Hour(s) ago

Chelsea Garden

Service
Product

Service rating : excellent service
Product rating : excellent service

No Comment
43 Hour(s) ago

Elegance

Service
Product

Service rating : This was sent to a person who lives a long way from me so I can only report the comments of her visitor who said that they were surprised how long the flowers lasted.
Product rating : Again this is the report from a third party - he said he would have thought I was mad if I had sent flowers with that combination of colours, but he thought they worked very well. He was convinced that the card had been handwritten!

Read more
No Comment
43 Hour(s) ago

Sweet Nectar

Service
Product

Service rating : excellent sevice highly recommend
Product rating : Arrived on time in excellent condition beautifully presented

No Comment
43 Hour(s) ago

Orchid Grace

Service
Product

Service rating : easy to use and very efficient, delivered on the day we requested.
Product rating : the recipient was delighted.

No Comment
43 Hour(s) ago

Orchid Grace

Service
Product

Recipient delighted with the card

No Comment
43 Hour(s) ago

Birthday Bounty

Service
Product

Service rating : Gift arrived on day
Product rating : The person the gift was for was very please and said what an unusual and beautiful gift.

No Comment
44 Hour(s) ago

Viva la Violet

Service
Product

Service rating : Effortless, effecient and effective....a simple way of sending a quality message, being able to chose delivery slot a real plus.
Product rating : I customised Viva La Violet for use as a Wedding Acceptance card and the bride and groom to be were delighted.....so much so they shared it on Facebook!

Many thanks - will definitely use this service again, in fact can't wait to think of a reason to send another one!!! :-)

Read more
No Comment
44 Hour(s) ago

Berry Butterflies

Service
Product

Service rating : The little flowers were in perfect condition and were pinky/purple and white I gave them a drink at once and they perked up immediately. I've never seen anything like that before and was quite delighted. What a gorgeous idea!
Product rating : see above

No Comment
45 Hour(s) ago

Pitter-Patter Pink

Service
Product

Service rating : Delivery was ver quick
Product rating : Have not seen product but recipient said it was really good

No Comment
20-May

Vintage Belle

Service
Product

Service rating : This is the 4th time I've used Flowercard and each time the recipient has been delighted. The prices are very good and delivery is often the day before I requested on the order however I'm now used to that and take that into consideration when giving a date for delivery.
Product rating : The recipient was very pleased with this arrangement and with the card. As stated above the flowers arrived one day before the day I requested on my order but I suspected this might happen and allowed for this when ordering.

Read more
No Comment
20-May

Vintage Belle

Service
Product
Latest
Service
Product

My friend was delighted with flowercard and still going strong

20-May-2013
Have been a regular customer because of the good service

Read more
No Comment
20-May

Pretty in Pink

Service
Product

Service rating : I requested the card to arrive on the day of my friend's mum's funeral. Thanks very much for doing this.
Product rating : Did not see it but my friend was thrilled.

No Comment
20-May

Cascade

Service
Product

Service rating : Perfect condtion and right on time.
They made a very sick person happy
Product rating : very pretty

No Comment
20-May

Birthday Surprise

Service
Product

Service rating : The sender has no way of knowing that the full order was delivered. Chocolates were ordered but not delivered.
Product rating : We had to ask the Embarrassing question - did you like the chocolate? What chocolates!!!

Read more
Many thanks for your e-mail. We are very sorry for the omission of the chocolates and for the embarrassment caused by this. I have checked our records and confirm a letter of apology has been sent to the recipient of the Flowercard, together with replacement chocolates as discussed.

Our sincerest apologies once again for the inconvenience caused.

Kind regards.

Sarah Giffard
Customer Services
Flowercard
20-May

Berry Butterflies

Service
Product

Service rating : good
Product rating : I was told by my recipient that some of the flowers were still fresh after 14 days

No Comment
20-May

Birthday Bounty

Service
Product
Latest
Service
Product

Service rating : Always delivers on time and always in good condition
Product rating : Recipient was delighted with the card

20-May-2013
Good choice of card and flowers last.

20-May-2013
Good choice of card and flowers last.

Read more
No Comment
20-May

Forever Together

Service
Product

Service rating : Flowers arried on time
Product rating : Very disappointed at the amount or lack of flowers that was in this flower card it was tiny probably be supermarket flowers next time lots of flowers for my money which is a shame as I know how nice it is to receive flowers by post :(

Read more


Many thanks for your e-mail. I am sorry you were disappointed with the size of your Flowercard. We do state on both our website and in our brochure the dimensions. In our standard Flowercard we typically have 20-25 stems of foliage or flowers which are similar to a standard bouquet. We have to cut the stems down and arrange them tightly in our oasis so they do look smaller/less substantial than a bouquet – this process is also very labour intensive hence why they cost in the region of £20. We do offer a no quibble money back guarantee if not 100% satisfied so please feel free to contact our customer service department on 0844 482 4422 or email support@flowercard.co.uk if you wish.

Kind regards.

Sarah Giffard
Customer Services
Flowercard
20-May

Freesia Dreams

Service
Product

Service rating : Qick and easy to do .Delivery within 48 hours.
Product rating : Have not seen goods but they were very well received.

No Comment
20-May

Precious Orchid

Service
Product

Service rating : I find the site is easy to navigate, but with my latest order was unable to complete the message
Product rating : This flowercard was well received and appreciated.

No Comment
20-May

Cascade

Service
Product

Service rating : Very fast delivery - I was pleasantly surprised. Website easy to use.
Product rating : I haven't seen the flowers personally, but recipient was delighted.

No Comment
20-May

Kimono Silk

Service
Product

Service rating : The flowers I ordered arrived as ordered, so no complaints.
Product rating : The recipient of the flowers was very pleased.

No Comment
20-May

Birthday Bounty

Service
Product

As per my previous replies

No Comment
20-May

Anniversary Rose - Birthday

Service
Product

Service rating : excellent
Product rating : purchased two products off you now and both times been fantastic and will be back for more

No Comment
20-May

Orange Zest

Service
Product

The service is excellent although it could be clearer when it comes to a weekend delivery

No Comment
20-May

Orchid Grace

Service
Product

Service rating : Always arrive on time!
Product rating : Very nice, the recipient was really thrilled with it.

No Comment
20-May

Birthday Cheers

Service
Product

Service rating : very easy to order on line, the photos of the goods are very good
Product rating : had a very pleasant thank you for the flowers arrived in tackt

No Comment
20-May

Vintage Treat

Service
Product

Service rating : Delighted with card & flowers. Will recommend to others.
Product rating : Delighted with card/flowers and service. Will use again.

No Comment
20-May

Blackberries & Cream

Service
Product

Service rating : NOT AS GOOD AS I THOUGHT IT WOULD BE
Product rating : There werent manyflowers for the price and some looked withered.
Didnt think it was worth the money

No Comment
20-May

Rose Cottage

Service
Product

Service rating : I have used Flowercard a number of times in the past, but twice, after ordering online, the relevant cards have not been delivered. Both these occasions were important and I will not, therefore, be using Flowercard in the future.
Product rating : As above

Read more


Many thanks for your e-mail. I am sorry your recent order was not delivered. I have checked your details and the order was processed and despatched. On our standard deliveries we use Royal Mail 1st class and although their service is generally good, we do get the occasional delivery issue. We also offer a guaranteed day service as well as a Next Day service, which are both trackable should you wish to order with complete confidence in the future. I have checked your details and your credit card has been refunded in full.

Our sincerest apologies once again for the disappointment caused.

Kind regards.

Sarah Giffard
Customer Services
Flowercard
20-May

Pink Bubbles

Service
Product

Our daughter was well pleased with her flower card . Many thanks . Molly

No Comment
20-May

Birthday Cheers

Service
Product

It would be better if there was a little more space for writing the message. As a strict 25 letters per line also waste some space if a longer word is used. Have used you on several occasions and the recipient is always delighted. Extra word space would have been perfect.

No Comment
20-May

Pink Bubbles

Service
Product

Service rating : always reliable
Product rating : nice mixture of flowers

No Comment
20-May

Pink Bubbles

Service
Product

no message attached to flowers ,delivered to carehome only

Read more


Many thanks for your e-mail. Your card should have had the message you provided and as per your order confirmation. I am sorry if this was not the case. If you would like us to arrange a replacement card to be sent again with your message as requested, please let me know and I will do so without delay.

Our apologies once again for the inconvenience caused.

Kind regards.

Sarah Giffard
Customer Services
Flowercard
20-May

Fondant Flowers

Service
Product

VERY DISAPPOINTED THIS TIME

Read more


Many thanks for your e-mail. We would be grateful to know why you were disappointed with your Flowercard. We do offer a no quibble money back guarantee if not 100% satisfied so please feel free to contact our customer service department on 0844 482 4422 or email support@flowercard.co.uk if you wish.

Kind regards.

Sarah Giffard
Customer Services
Flowercard
20-May

Precious Orchid

Service
Product

Service rating : excellant service and easy to use
Product rating : recipient was thrilled with her flowercard and said it was so fresh and pretty . She had never heard of Flowercard before so perhaps it will generate more interest as she shows her friends .

No Comment
20-May

Fondant Flowers

Service
Product

Service rating : you have never let me down
Product rating : I saw the flowercard on Saturday 18th and I am sure it still looked as fresh as when mailed, wondeful colours.

No Comment
20-May

Viva la Violet

Service
Product
Latest
Service
Product

Service rating : Arrived sooner than expected. Thanks
Product rating : recipients delighted.

22-May-2013
Glad to have found it and rely on it.

Read more
No Comment
20-May

Elegance

Service
Product

Everything went well and the arrangement was said to be lovely. However, on this occasion the flowers arrived a day early and the last time, they were a day late. Is this due to the postal service?

No Comment
20-May

Freesia Dreams

Service
Product

Found it easy to order and was pleased it arrived in the right day as was concerned being a Monday it may prove more difficult to achieve on time

No Comment
20-May

Viva la Violet

Service
Product

Service rating : Efficient
Product rating : Recipient thrilled with it.

No Comment
20-May

Cascade

Service
Product

Service rating : very good especially as i needed it delivered to a different address. thank-you
Product rating : as the flowercard was a present, i have not seen it, but other items i have ordered have been excellent.

No Comment
20-May

Freesia Dreams

Service
Product

Service rating : Delivered exactly on time
Product rating : The recipient was very appreciative and delighted

No Comment
20-May

Exotic Pinks

Service
Product

Service rating : Bought these as something different for my best mates birthday & she loved them! Thought they were lovely, plus the website was very good & clear too - thank you!
Product rating : Fabulous!!!

No Comment
20-May

Fresh Cream Bouquet - Birthday

Service
Product

Service rating : No problems whatsoever.
Product rating : Flowers and presentation excellent.

No Comment
20-May

Orchid Grace

Service
Product

Service rating : Fabulous delivered on time.
Product rating : Beautiful display recipient ecstatic, definitely recommend!

No Comment
20-May

Chelsea Garden

Service
Product

Service rating : have used this service several times now and have always been pleased with the eficency.
Product rating : the recipient loved it

No Comment
19-May

Birthday Lace

Service
Product

Service rating : Superb service.
Product rating : The recipient was very pleased.

No Comment
19-May

Cascade

Service
Product

The message allowed seems to cut off before the 100 letters (in cluding spaces)which are offered., probably because they would not fit into 3 lines. This lengthens the time taken to give a message, as adjustments have to be made. DELIVERY DATE IS VERY RELIABLE. cONGRATULATIONS!

No Comment
19-May

Elegance

Service
Product

Service rating : Good straightforward service
Product rating : Great little gift

No Comment
19-May

Birthday Surprise

Service
Product

Still flowering Dads really happy and has had lots of comments including someone took your address

No Comment
19-May

Elegance

Service
Product

Service rating : Very easy to place and pay for the order.
Product rating : My friend rang me and thanked me very much for such a thoughtful birthday present. She was thrilled with her flower card.

No Comment
19-May

Freesia Dreams

Service
Product

My mother was delighted with the card and said it was gorgeous it is I still blooming,I shall definetly I use you againthankyou

No Comment
18-May

Sweet Nectar

Service
Product

Service rating : Website was easy to use and easy to look at the various products. Have used before and have always had positive feedback from the poeple I have sent the flowers to with them using it for their friends.
Product rating : Sent this product to a friend who had undergone a hip replacement 2 weeks ago. She was so impressed with the flowers and cannot believe they are still bloomong after 2 weeks from receiving them. They have really cheered her up. Thank you!

Read more
No Comment
18-May

Sunkissed Poppies

  • Customer also reviewed:
  • Orchid Grace
Service
Product

Service rating : Have used several times and always very pleased with the service
Product rating : The display was first class and much enjoyed.

No Comment