Samuel Windsor Reviews

Feedback for www.samuel-windsor.co.uk has been compiled from57232 Customer Reviews

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22/05/2008
Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee
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Date	Product	Rating	Customer Review	Reply from www.samuel-windsor.co.uk
30-Apr-2013	Classic Penny Loafer Shoe - Black	Service Product	Service rating : Very efficient and everything we have bought has been a great success. Product rating : Incredible shoes at an unbelievable price. Husband and two teenage sons all devotees! Read more	Thank you for the great feedback – much appreciated.
29-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Deck Shoe - Nubuck Long Sleeve Soft Twill Shirt - Pink etc.	Service Product	Iwas most impressed with the speed and efficiency of the "returns" service. The replacement, increased size, goods arrived very quickly. Read more	Wow ! this is great feedback. Its great to hear all of our hard work is paying off. Thank you.
29-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Kempton Black Shoe - Slip-On Churchill Black Leather Lined Moccasin	Service Product	pretty good Read more	Many thanks!
29-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Prestige Hampstead: Brown	Service Product	Had to return one pair. I had ordered wrong colour. Replacement received. Fast turnaround Excellent delivery service. Read more	Thank you for the positive feedback. Much appreciated.
28-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Penny Loafer Suede	Service Product	Good value, responsive service. Read more	Much appreciated - thank you !
28-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Deck Shoe - Blue/Brown/White	Service Product	Service rating : Waiting at least 6 weeks for delivery Product rating : Can't do too much wrong with these	No Comment
26-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Penny Loafer Shoe - Chestnut Brown	Service Product	Service rating : very good delivery service not always happy about delivery charges !! Product rating : As above. Read more	Thanks for the feedback. Our postage charge is the same no matter how many items you order and we use a premium courier for most of our orders. We like our pricing to be transparent for our customers, so if we offered free postage this cost would have to be added to the price of the goods. We have many different offers running each month including free postage so please keep an eye on the website for an offer to suit you. All the best Tom
24-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Navy Men's Suit Jacket - 3 Button Navy Men's Suit Trousers etc.	Service Product	Excellent. Read more	Thanks for your feedback. It is a shame that the Jacket was not to your liking on this occasion.
19-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Kempton Handmade Shoe - Tan Prestige Hereford: Brown etc.	Service Product	as always superb service and efficiency Read more	Great to hear- many thanks!
18-Apr-2013	Classic Penny Loafer Shoe - Black	Service Product	excellent service no complaints Read more	Good to hear – thank you !
17-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Penny Loafer Shoe - Chestnut Brown	Service Product	Service rating : unfortunately wrong shoes in wrong box Product rating : very happy with these shoes Read more	Thanks for your feedback. I am so sorry to hear of this mix-up, this really should have been picked up at the point of manufacture. I can see that a replacement pair was delivered to your earlier today, I do hope that these are a perfect fit for you. All the best Tom
16-Apr-2013	Classic Penny Loafer Shoe - Black	Service Product	Service rating : They are overselling the product, for what is essentialy a very cheap imitation, I would be very cautious in making any further purchases. Product rating : I returned these shoes as the quality, despite the marketing, was very poor, these are advertised as very well made shoes, internet searches suggest these are made in India which in itself should not be a problem, however these were very poorly made shoes. Read more	I’m sorry to hear this, the leather we use is of the highest quality and we pride ourselves in the level of workmanship. However, if you are not completely satisfied with the shoes, please return them to us and we will do our utmost to ensure you are a happy customer again.
16-Apr-2013	Classic Penny Loafer Shoe - Black	Service Product	very efficient service and great value shoes Read more	Thank you for the positive feedback. Much appreciated.
16-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Sandhurst Shoe - Black	Service Product	Service rating : The shoes were delivered relatively quickly and were well packed Product rating : These shoes are excellent value Read more	Thank you for the positive feedback – much appreciated.
10-Apr-2013	Classic Penny Loafer Shoe - Black	Service Product	Service rating : Easy ordering, very quick delivery (of stock items) Product rating : This is my second pair of Classic Penny Black Loafers. They're well-made, long-lasting and smart Read more	Pleased to hear you are so happy. Thank you for your feedback.
07-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Cardigan - Sand Premium Socks Plain - 10 pack	Service Product	Service rating : so far very good to deal with Product rating : excellent quality Read more	Good to hear- many thanks for taking the time to leave this feedback!
01-Apr-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Penny Loafer Shoe - Chestnut Brown Classic Leather Trainer	Service Product	Service rating : Easy ordering, Super fast delivery, well wrapped and always a pleasure to deal with. Thank you Product rating : Well made shoes, brilliant value for money - Thank you Read more	Thank you for the great feedback – much appreciated
31-Mar-2013	Classic Penny Loafer Shoe - Black	Service Product	Service rating : Very good and quick delivery Product rating : This is my 4th time I have bought them my husband likes them a very good fit Read more	As Above
31-Mar-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Penny Loafer Suede	Service Product Latest Service Product	Service rating : Good service but first shoes returned and no credit received so far Product rating : Very good quality 31-Mar-2013 Good service 31-Mar-2013 Good service Read more	Thanks for your feedback. I have just checked and we have not received the item back yet but just as soon as we do we will let you know and process your return the same day All the best Tom
29-Mar-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Monk Shoes - Black	Service Product	Service rating : Always a good service and value for money Product rating : Second pair that I have bought in 2 years, no need to have them repaired as its cheaper to purchase a new pair, value for money !! Read more	Thank you so much for taking the time to leave this feedback – much appreciated
28-Mar-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Prestige Lightweight Derby Shoe - Sand Suede Men's Chino Trousers - Buttermilk etc.	Service Product	Service rating : Excellent fast delivery. Products are what they say they are. Product rating : Difficulty I have is that the left foot is slightly smaller than the right. So good fit on right foot but ever so slightly loose on left foot. This is not a fault of Samuel Windsor. Read more	Thank you so much for taking the time to leave this feedback – much appreciated. Please feel free to return the Penny Loafers if you feel that the left shoe is going to be too tight for you. All the best Tom
25-Mar-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic Deck Shoe - Brown Waxy - Rubber Sole Premium Socks Plain - 10 pack	Service Product	Service rating : Service was good Product rating : Shoes returned as not wide enough. I have ordered previously and not had any size issues Read more	Thanks for your feedback. it is a shame that the shoes were not a perfect fit for you. I can confirm that they have been received back and that your refund has been processed. All the best Tom
22-Mar-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Short Sleeve Soft Twill Shirt - Pale Lemon Short Sleeve Soft Twill Shirt - Pink etc.	Service Product	For me the test is, if I where shopping on the high street would I buy any of these products and the answer is, no not really! Read more	Thank you for your feedback and I am sorry to hear that these trousers have not met your expectations. If you looking for lightweight trousers to take to warmer climates perhaps you would consider our New Linen trousers? They are 100 percent linen and can be ordered in many different colours. http://www.samuel-windsor .co.uk/buy.cfm/linen-tro users/men's-linen-trouse rs-corn/73/yes/71841 Perhaps you would like to pop the chinos back to us for an exchange ?
19-Mar-2013	Classic Penny Loafer Shoe - Black Customer also reviewed: Classic City Shoe - Black	Service Product	Service rating : quick and efficent delivery Product rating : leather soft and very comfortable Read more	Thank you for the great feedback – much appreciated
17-Mar-2013	Classic Penny Loafer Shoe - Black	Service Product	Service rating : Splendid service surprised at speed of delivery. Would recommend to friends and family. Product rating : Very pleased with the product I purchased wish I had found you web site earlier. Read more	As Above

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