Samuel Windsor Reviews

Feedback for www.samuel-windsor.co.uk has been compiled from57222 Customer Reviews

Feefo member since
22/05/2008
Samuel Windsor shoes offer the unique combination of unrivalled comfort and rugged wearability which is the hallmark of genuinely crafted handmade shoes. Our range also includes an extensive selection of cotton shirts, silk ties, trousers and 100% Pure New Wool suits. You will be stunned at our prices and reassured by our 30 day worn or unworn money back guarantee
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Date	Product	Rating	Customer Review	Reply from www.samuel-windsor.co.uk
12-May	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Penny Loafer Suede	Service Product	Service rating : Fast Delivery and good return service as I needed to exchange for smaller size. Product rating : As above just in leather !! Read more	Thank you for the positive feedback. Much appreciated.
12-May	Classic Penny Loafer Shoe - Chestnut Brown	Service Product	Service rating : Always helpful. Product rating : Very well made. Good looking and very comfortable. Read more	Fantastic feedback - thank you!
01-May	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Driving Shoe - French Navy Classic Leather Trainer etc.	Service Product	Service rating : So far there service is excellent. Product rating : look good, need to wear a few times to bed them in. Read more	Wow ! this is great to hear - thank you so much for this positive feedback.
29-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown	Service Product	Service rating : Very fast and efficient service. Product rating : Good value for money. Read more	Good to hear- many thanks!
26-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Penny Loafer Shoe - Black	Service Product	Service rating : very good delivery service not always happy about delivery charges !! Product rating : Excellent product good quality at competative price. Read more	Thanks for the feedback. Our postage charge is the same no matter how many items you order and we use a premium courier for most of our orders. We like our pricing to be transparent for our customers, so if we offered free postage this cost would have to be added to the price of the goods. We have many different offers running each month including free postage so please keep an eye on the website for an offer to suit you. All the best Tom
25-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Monk Shoes - Burgundy-Brown	Service Product	Service rating : Excellent promt service Product rating : very well made product Read more	Much appreciated - thank you !
24-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Semi-Brogues - Black	Service Product	Good product delivered quickly Read more	As Above
24-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Prestige Chepstow: Brown	Service Product	Service rating : First class service and prompt delivery Product rating : stylish and comfortable what more could you ask for? Read more	Great to hear you are so pleased with both the shoes and the service. Your feedback is greatly appreciated.
19-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Black Oxford Shoes	Service Product	Service rating : Very good returns service if the shoes aren't right (for whatever reason). Generally happy with quality and price is excellent. Product rating : Good fit and comfortable. Read more	Thank you so much for leaving this feedback and great to hear you are so happy !
17-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Penny Loafer Shoe - Black	Service Product	Service rating : unfortunately wrong shoes in wrong box Product rating : i liked the shoes, but unfortunately the wrong size was sent to me, (size 8.5 in a size 9 box Read more	Thanks for your feedback. I am so sorry to hear of this mix-up, this really should have been picked up at the point of manufacture. I can see that a replacement pair was delivered to your earlier today, I do hope that these are a perfect fit for you. All the best Tom
16-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Men's Linen Trousers - Taupe Charcoal Men's Suit Jacket - 2 Button	Service Product	Excellent quaity and very responsive service. I highly recommend Read more	Thank you for the great feedback – much appreciated
11-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Semi-Brogues - Black	Service Product	Service rating : Service online was easy to use Product rating : As above Read more	Really pleased that you are so happy with your purchase – thank you for the feedback
10-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown	Service Product	Service rating : Very prompt delivery service Product rating : .Nice shoes. Read more	Good to hear – thank you !
01-Apr-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Penny Loafer Shoe - Black Classic Leather Trainer	Service Product	Service rating : Easy ordering, Super fast delivery, well wrapped and always a pleasure to deal with. Thank you Product rating : Well made shoes, brilliant value for money - Thank you Read more	Thank you for the great feedback – much appreciated
21-Mar-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Two-Fold Cotton 100's Formal Shirt - Sky Blue White Check Tattersall Shirt - Pembroke etc.	Service Product	Compared to previous dealings I was very disappointed this time. I received conflicting/confusing messages about availability of items when they were all clearly shown as available at the time of ordering. Queries were not properly answered and questions had to be repeated Read more	Thank you for taking the time to leave us your feedback. I am surprised but very sorry to hear that you been unlucky enough to experience so many issues with your recent order. We will be in touch this afternoon to hopefully restore your faith in Samuel Windsor All the best Tom
19-Mar-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Penny Loafer Suede	Service Product	Fast delivery, very comfortable fitting shoes. And great price! Read more	Thank you for the great feedback – much appreciated
18-Mar-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Durham - Brown	Service Product	Very quick delivery and good product Read more	As Above
15-Mar-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Penny Loafer Suede	Service Product	Service rating : Superb quality service and delivered promptly within time frame on first time. Ive brought 6 pairs of shoes and the sevice just gets better, Thank you. Product rating : High quality, very nice comfortable & well made shoes, great value. Read more	Wow ! This is great feedback. Its good to see all of our hard work is paying off. Thank you.
11-Mar-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Penny Loafer Shoe - Black	Service Product	Service rating : Delivered very quicklt Product rating : Same quality as previous. Interesting that you no longer supply shoetrees Read more	Thanks for your feedback. With rising costs, customer feedback and a desire to maintain our keen prices, we took the decision about nine months ago not to include or advertise trees or shoe bags.
06-Mar-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Monk Shoes - Burgundy-Brown	Service Product	Service rating : Quick and easy Product rating : Good fit. Read more	Good to hear- thank you very much!
04-Mar-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Kempton Handmade Shoe - Tan Needle Cord Trousers - Navy etc.	Service Product	Online ? sevice very helpful. we received the order in Australia in less than a week after placing the order - brilliant. The quality of the products is excellent as always. So pleased you do overseas delivery Read more	Thank you for your positive feedback. Much appreciated.
04-Mar-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Camden Shoe Classic Monk Shoes - Black etc.	Service Product	Service rating : delivery and return cost me 14,95 GBP plus another € 22,00 for not fitting shoes. It was promised by telefone to return this amount but they did not. Very expensive experience I cannot recommend!!! Product rating : poor material and not fitting/wrong or different size indicated Read more	Thanks for your feedback, it is a shame that the products you ordered were not a perfect fit for you and that some did not meet your expectations. Sadly we do not offer or advertise a free returns service so we will be unable to offer a refund for the cost you incurred returning your order. All the best Tom
01-Mar-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Classic Monk Shoes - Black	Service Product	Quite a dely due to being out of stock for both pairs of shoes Read more	Thank you for taking the time to leave this important feedback. I do apologise for the extended delay in fulfilling your order and I fully understand your disappointment but we were both in the hands of the suppliers. It's great to see that you are happy with the shoies now that they have arrived All the best Tom
26-Feb-2013	Classic Penny Loafer Shoe - Chestnut Brown	Service Product	Service rating : OK Product rating : Sent back: too narrow. Read more	Thank you for your feedback. Its such a shame that these shoes were not the perfect fit for your feet. I have just checked your account and can see that these were returned on us 25th February and a refund was issued as requested the same day.
24-Feb-2013	Classic Penny Loafer Shoe - Chestnut Brown Customer also reviewed: Short Sleeve Casual Shirt - Pink Stripe	Service Product	Service rating : Excellent service and very quickly delivered. Product rating : Really comfortable and very well made. Superb value and excellent quality. Read more	Thank you very much.

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