Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за LCH | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/licensed-carriage-hire | Feefo

Показване на всички 1,267 прегледа

James Oliver Downham

3 years ago

Дата на покупка: 11/06/2021

Какво каза James Oliver Downham за LCH:

Excellent service and easy process (even with covid rules) - Clean car and reasonable rates. Will defo use again

LCH

3 years ago

Hi Mr Downham, Were pleased to hear you were happy with the service and would return to use LCH again. Thanks for taking the time to leave a review. Regards LCH

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Nadeem Pervaiz Saeed

3 years ago

Дата на покупка: 22/05/2021

Какво каза Nadeem Pervaiz Saeed за LCH:

Good service with excellent communication kept me abreast with the delivery of the vehicle very professional, I have used them previously as well there services just works with no drama…

LCH

3 years ago

Good Morning Mr Saeed, Thankyou for your feedback and we are really pleased that you were happy with our service. Regards LCH

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Yasir Ahmed Chughtai

3 years ago

Дата на покупка: 24/05/2021

Какво каза Yasir Ahmed Chughtai за LCH:

Excellent service,great staff highly recommended

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Aftab Ahmed

3 years ago

Дата на покупка: 11/06/2021

Какво каза Aftab Ahmed за LCH:

Lch didn’t send me paperwork on time

LCH

3 years ago

Hello Mr Ahmed, We are sorry to hear that you were unhappy with the hire vehicle you had from us on this occasion and had issues with the documents needed for the vehicle. This will be shared with our Customer Service Manager who will be in contact with you to discuss this further. Regards LCH

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Mohamad Imad Issa

3 years ago

Дата на покупка: 07/06/2021

Какво каза Mohamad Imad Issa за LCH:

Professional and straightforward

LCH

3 years ago

Hello, Thankyou for your feedback and we are pleased to hear you were happy with the service offered to you. Regards LCH

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Benjamin Alenkhe

London

3 years ago

Дата на покупка: 07/06/2021

Какво каза Benjamin Alenkhe за LCH:

Your insurance certificate is not acceptable on most operators platforms. I lost income for a week due to this and you had no option of replacement. You must have a range of options as a rental compan

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LCH

3 years ago

Good Morning, Thankyou for the feedback and we are very sorry to hear that you feel negatively about your experience with us. Our vehicles are fit for chauffeuring purposes and come with all required and relevant documentation to ensure work in these vehicles can be carried out. If one of our customers chooses to work for a platform such as UBER or BOLT etc, we are unable to guarantee this as they are a 3rd party company and whilst we always ensure all is done to comply with their regulations for the ease of our customers, they do frequently change their requirements. Unfortunately more often than not we are not informed of these changes and therefore at times they may decide to not accept our fit for purpose hire vehicle. We apologise that on this occasion you felt let down and your feedback will be shared with our customer service manager for training and improvement purposes. Regards LCH

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Neil Davies OBE

3 years ago

Дата на покупка: 03/06/2021

Какво каза Neil Davies OBE за LCH:

Staff are courteous and efficient. Service is always professional. LCH has always been our go to supplier when we need to bolster our fleet for a big job.

LCH

3 years ago

Good Morning, Thankyou for your feedback. We are pleased to hear that you were happy with the service provided to you. Regards LCH

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Neil Dewey

3 years ago

Дата на покупка: 26/05/2021

Какво каза Neil Dewey за LCH:

Easy to book, excellent value, the handover was quick and courtious

LCH

3 years ago

Hello Mr Dewey, Thankyou for your feedback. We are pleased that you were happy with the service you received from us. Regards LCH

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Доверен клиент

3 years ago

Дата на покупка: 25/05/2021

LCH the best company I ever known From beginning till Now I found them 5 star Service,Staff all 5 stars

LCH

3 years ago

Good Morning, Thankyou for your feedback about your service received from us. We are pleased to hear that you feel that our staff are 5* ! Regards LCH

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Доверен клиент

3 years ago

Дата на покупка: 18/05/2021

The first vehicle I received from LCH (BMW X7) had a bold tyre, I was then swapped into a Range Rover P400E which has a cracked windscreen, a pipe hanging off the rear of the car (behind rear wheel) a

...

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LCH

3 years ago

Good Morning, Firstly, we are sorry to hear that on this occasion the vehicles you were provided sounds as though they fell short of our usual standards. We do also understand however that we did offer alternative vehicles when you raised these concerns with us however the vehicles were not suitable for you. We have shared this feedback with our customer service manager who will be in contact with you to discuss and understand all of these further. Regards LCH

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Не сте получили покана за оставяне на отзив?

Относно LCH

Who are we? We are LCH – one of the most well-respected providers of luxury cars in the UK. What do we do? We deliver bespoke luxury hire, replacement and management services for chauffeur and private hire businesses, manufacturers, dealerships and insurance companies. Why choose us? Our approach is personal. We work with you to deliver a service that fulfils even your most specific requirements, so that you and your customers can enjoy the perfect luxury car experience at every step of the journey.

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0345 890 1000

390 Centennial Park, Elstree, Borehamwood, Hertfordshire, WD6 3TJ, United Kingdom

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

Защо да се доверявате на отзивите във Feefo?

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Прегледи на LCH

Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?