Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Audenza | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/miafleur | Feefo

Показване на всички 2,124 прегледа

Доверен клиент

8 years ago

Дата на покупка: 21/08/2016

Friendly and efficient service through Hollie. I had a small request re delivery which was met. Easy online payment. Neat and secure packaging.

Hollie

Audenza

8 years ago

Thanks so much for taking the time to leave a review - we're so pleased your're happy with the drinks stand!

Отзиви за продукти

Jeannette

derbyshire

8 years ago

Дата на покупка: 24/08/2016

Какво каза Jeannette за Audenza:

Great service, fast delivery Would highly recommend

Hollie

Audenza

8 years ago

Thanks for your kind review, Jeannette!

Отзиви за продукти

Robyn

8 years ago

Дата на покупка: 26/08/2016

Какво каза Robyn за Audenza:

Absolutely excellent customer service. Very helpful and extremely personable. Would 110% buy from this company again! Thank you ladies!

Hollie

Audenza

8 years ago

Thank you so much for your lovely review, Robyn!

Отзиви за продукти

STEPHEN

Essex

8 years ago

Дата на покупка: 24/08/2016

Какво каза STEPHEN за Audenza:

Excellent products and friendly professional service.

Отзиви за продукти

Monika Paterson

Cornwall

8 years ago

Дата на покупка: 15/08/2016

Какво каза Monika Paterson за Audenza:

Excellent customer service. Very pleased with my purchase. Easy to make contact and very quick to return phone calls.

Hollie

Audenza

8 years ago

Thanks for your great review, Monika!

Отзиви за продукти

Liz

8 years ago

Дата на покупка: 17/08/2016

Какво каза Liz за Audenza:

All good Thankyou, wrapped well no damage. Goods I purchased were better than I thought !

Hollie

Audenza

8 years ago

Very pleased to hear this, Liz!

Доверен клиент

8 years ago

Дата на покупка: 15/08/2016

Didn't need to contact

Hollie

Audenza

8 years ago

Great to hear you're happy with your order!

Отзиви за продукти

Jayne

West sussex

8 years ago

Дата на покупка: 09/08/2016

Какво каза Jayne за Audenza:

Very disappointed abbey garden bench does not fit together, obviously not tested before being sent out looks like soldering of screw points incorrect. As yet have not spoken to Miafleur so will be int

...

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Hollie

Audenza

8 years ago

We're incredibly sorry to hear that you've had trouble putting your bench together. Unfortunately, it does sound like you have received a faulty item. We do quality check all items upon receipt, however we're unable to physically put together every item of flat pack furniture prior to despatch, doing so could cause slight chips in the paint etc. - this is standard practice for retailers. That said it is incredibly rare that that this situation ever occurs, in fact we have never had an issue like this with one of our benches, so it is incredibly unfortunate that this has happened.

We have been in contact with you to arrange collection of the faulty item and delivery of a new one. Our sincerest apologies again that this situation has occurred and we hope you love your new bench.

Jayne

8 years ago

Very very impressed with response to difficulties, if all goes to plan I will certainly change my rating, after sales service superb!

Jayne

8 years ago

Excellent faultless service and care after problem very pleased with my purchase

Hollie

Audenza

8 years ago

We’re so pleased we’ve been able to rectify this for you and that you're now really happy with your bench and our sincerest apologies again for the initial issue with this.

Jayne

8 years ago

Cannot rate this supplier and product highly enough! Garden bench beautiful and problems do happen, if only they could be dealt with in this way so well always, amazing service, thank you!

Отзиви за продукти

Useless if does not fit together!

Hollie

Audenza

8 years ago

We're incredibly sorry to hear that you've had trouble putting your bench together. Unfortunately, it does sound like you have received a faulty item. We do quality check all items upon receipt, however we're unable to physically put together every item of flat pack furniture prior to despatch, doing so could cause slight chips in the paint etc. - this is standard practice for retailers. It is incredibly rare that that this situation ever occurs though, in fact we have never had an issue like this with one of our benches, so it is very unfortunate that this has happened.

Jayne

8 years ago

Absolutely love my abbey bench it's beautiful , teething troubles to start with but dealt with so well, highly recommended

Jayne

8 years ago

A bench not to miss it's beautiful, comfortable and looks amazing!

Nataliya

Chelsea

8 years ago

Дата на покупка: 12/08/2016

Какво каза Nataliya за Audenza:

Very fast and reliable . Quality products

Hollie

Audenza

8 years ago

Great to hear, thank you :-)

Отзиви за продукти

Paula

london

8 years ago

Дата на покупка: 18/08/2016

Какво каза Paula за Audenza:

I had a prompt response to an email querying whether a slightly different layout of personalised wording would be possible. Order was easy to place online.The cushion arrived on time (and in line with

...

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Hollie

Audenza

8 years ago

Thank you for taking the time to leave a review, Paula. We're really pleased to hear that you're happy with the cushion. Hope the recipient loves it too!

Отзиви за продукти

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Относно Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

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0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

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Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?