Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Real Insurance | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/real-insurance | Feefo

Показване на всички 5,580 прегледа

Доверен клиент

5 minutes ago

Дата на покупка: 20/09/2024

The service I received was excellent

Отзиви за продукти

Доверен клиент

17 days ago

Дата на покупка: 28/08/2024

Was provided misleading information and requested to make an immediate payment to receive a CoC that day, which never eventuated.

Real Insurance

17 days ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any frustrations experienced during your time with us. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. I have notified our team and they will be in touch to provide assistance. Kind regards, Scott

Отзиви за продукти

The sales consultant was very pushy to make a sale and take payment. I had explained I needed a CoC that day and the salesperson for that to happen I would need to make payment immediately, which I di

...

Прочетете всички

Real Insurance

17 days ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any frustrations experienced during your time with us. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. your feedback has been passed along to our team for review. I have notified our team and they will be in touch to provide assistance. Kind regards, Scott

Nicole Hall

Ranelagh

17 days ago

Дата на покупка: 02/09/2024

Какво каза Nicole Hall за Real Insurance:

Easy to deal with lovely to speak with on phone and very helpful.

Real Insurance

17 days ago

Hi Nicole, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Отзиви за продукти

Gloria Stewart

Central Coast

21 days ago

Дата на покупка: 29/08/2024

Какво каза Gloria Stewart за Real Insurance:

Professional, no hard sell & friendly consultants. In my case, very respectfull with the death of my late husband. I was very touched by a bouquet of very beautiful flowers sent to me by my case manag

...

Прочетете всички

Real Insurance

18 days ago

Hi Gloria, Thank you for sharing your review with us, I am sorry to hear about your late husband, I would like to share my condolences with you. I am glad to hear about your appreciation for the flowers and that you have enjoyed the service that was provided. It is a pleasure to hear such lovely feedback, we really appreciate it. Kind regards, Scott

Отзиви за продукти

Доверен клиент

1 month ago

Дата на покупка: 19/08/2024

The service from Luke was outstanding and he is the perfect example of excellence. When he said he'd call me back he followed through.

Real Insurance

1 month ago

Hi there, Thank you for sharing your great feedback regarding the service provided by Luke, it is lovely to hear about your satisfaction. We appreciate you letting us know about your thoughts as we have passed along your kind words on your behalf. Kind regards, Scott

Отзиви за продукти

Nilesh Jain

1 month ago

Дата на покупка: 12/08/2024

Какво каза Nilesh Jain за Real Insurance:

Great

Real Insurance

1 month ago

Hi Nilesh, Thank you for taking the time in sharing your review with us, we really appreciate it. Kind regards, Scott

Отзиви за продукти

Доверен клиент

1 month ago

Дата на покупка: 06/08/2024

Very compassionate, easy to work with, helpful. I am recommending real Insurance to the rest of my family,

Real Insurance

1 month ago

Hi there, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Отзиви за продукти

Доверен клиент

1 month ago

Дата на покупка: 18/07/2024

Great product knowledge

Real Insurance

1 month ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you would like to discuss your policy in the future. Kind regards, Scott

Отзиви за продукти

Доверен клиент

2 months ago

Дата на покупка: 12/07/2024

Real Insurance

2 months ago

Hi there, Thank you for reaching out with your review and I am sorry to hear of any dissatisfaction that you might have. I would appreciate the opportunity to understand your feedback and escalate your concerns on to the relevant team to review. Can you please let me know a bit about your experience to assist me in passing your feedback on to the relevant team to look into and please let me know if you would like for our team to be in touch with you to discuss any concerns that you might have. Kind regards, Alisa

Отзиви за продукти

Доверен клиент

2 months ago

Дата на покупка: 08/07/2024

Very professional

Real Insurance

2 months ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Отзиви за продукти

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Относно Real Insurance

02 8886 8074

Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia

Feefo Trusted Service Awards

Нашите независими награди отличават най-добрите марки по обслужването на клиенти. Победителите се определят въз основа на рейтингите, които получават от своите клиенти.

Какво представляват наградите Trusted Service Awards

Защо да се доверявате на отзивите във Feefo?

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Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?