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I like that it can go from an overview to very specific details.

When we learned of new voyages, we wanted to change our prior selections. The response was terrific and we now are booked on back to back cruises.

You were so helpful on the phone and took all of our concerns seriously when helping us to schedule our trip.

Booked the trip on the phone and used the website for filling out the participant forms. Website well designed and easy to use

I called because I prefer to talk to a live person--to ask questions if I need.

Folks at RS are knowledgeable of courses and services. Respond to all questions with dispatch always kind and not in a condescending manner. Very positive attitude.

Professional and nice customer service people who explained things thoroughly. Follow up forms were easy to understand and asked what I thought were pertinent questions. This was also a really easy

Returned phone calls quickly. Courteous and friendly customer service reps.

Nice people helping me. Very thorough in details.

Sometimes it confusing where you are when you have multuple trips.