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the old website was much better. search results were more accurate and contained more results. excessive amount of photos on the new website take forever to load and aren't necessary.

I need to send you additional info but cannot work your page of questions. I will try again now.

I have little experience with guided tours except researching them. Most didn't take long because they expected everything done on my own with my computer---Very frustrating. RS phone calls were a del

Everything is straight forward. The entire process was explained and well thought out for the customer.

any time I have talked with a Road Scholar representative, they are very helpful, professional and able to direct me or answer all my questions.

You did an excellent job. You were very helpful and friendly.You planned the trip well.

The agents that I spoke with were helpful. I have had at least 4 phone conversations in the past 10 days. Each time the agent was thorough and provided appropriate suggestions to assist me.

My call was answered quickly. My Road Scholar Rep was very well informed, efficient, and she had a delightful personality and manner.

Enrolling was easy and all my questions were answered.

Phone service was great, but the website failed. I went in to get more information, and the site for trip 20953 was frozen. It did not allow me to expand off the first page.