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We have already used it and we love it. It works very well and keep the heath for a long time (no need to use too much charcoal)

Very professional service and prompt replies. The customisation makes a difference.

We're really enjoying the grill, experimenting with heat, cooking times and the amount of charcoal - it needs more than one level for intense heat. The Bincho charcoal is a must, as is a chimney start

It's well worth buying this longer lasting, better burning charcoal. I've doused the residue after cooking in water and used again mixed with new coals. A chimney starter is a must.

Excellent quality, easy to use

You can have One Star if you prefer!

Great product. Highly recommend.

Really great charcoal - very hot and smokeless.

Disappointed that the variety of bag sizes has diminished. Whilst it was suggested on telephoning company that I use a roll of film I do prefer already made bags. The sizes now are very limited alt

New supply of bags ordered in bulk to take advantage of discount

5stars perfect customer service

Excellent customer service and prompt delivery.