Hello,
We are sorry you are getting review requests before your order has arrived. These emails are automated based on estimated delivery times. We apologise you are getting them before the order.
Our Free Worldwide shipping usually takes 10-20 working days but it can take up to 30 working days (6 weeks) as different countries’ customs can take a bit longer. Unfortunately we have no control over how long this takes. You can track your order using your personal barcode. You can find this on your invoice and you can track it through the Deutsche Post website.(This is the delivery service Sunglasses2U uses) Here is a link for your convenience. https://www.packet.deutschepost.com/web/portal-europe/
Please be aware that as this is a free delivery service it is not a fully trackable service.
In the unlikely event that your order does not arrive after the 30 working days please do not hesitate to contact our orders team and they will be happy to help. You can contact them directly via orders@sunglasses2u.com.
Kind regards
The Sunglasses2U Team
