Прегледи на The Organic Gardening Catalogue

Thankyou very much for your review and feedback. We are glad to hear that you are happy with our services. Kind regards, Josh, Organic Gardening Customer Care.

Thank you for your review. It is great to hear that you have been impressed with the selection of products available and the advice on offer. We appreciate your wonderful comments. Kind Regards, Amy, Organic Customer Care

Thankyou very much for your review and feedback. We are glad to hear you are happy with our services. Kind regards, Josh, Organic Gardening Customer Care.

We design and test our packaging to ensure it is capable of withstanding the rigours of transit. I’m happy to report that incidents of damage are rare, but I appreciate this is disappointing when it happens. Please accept my apologies that this has been the case. Our friendly team are available days a week and we are always more than happy to help, sadly we can not see any notes against your account. Accordingly we have reached out via email with further information. Kindest regards, Meg. The Organic Gardening Catalogue.

Thankyou very much for your 5* review Gill. We are pleased that you are happy with our services. Kind Regards, Josh, Organic Catalogue Customer Care.

Laura, All our products are sent out when they are at the optimal condition for growing on and as such they will be despatched at different times when they are ready. The estimated despatch dates should be available on our products pages and on your order confirmation. Kind Regards, Amy, Organic Customer Care

We are pleased to hear your order arrived promptly, we appreciate your valuable 5 star review. Kindest regards, Meg. The Organic Gardening Catalogue.

Oh no, we are so sorry to learn of the poor performances of some of your plants in the past and appreciate your feedback on this. We aim to provide the best for our customers and with your comments, this will allow us to improve where needed going forward. Kind regards, Hannah, The Organic Gardening Catalogue.

Penny, we are so sorry to learn of the poor condition your plants have arrived in and appreciate you bringing the issue to our attention. I have contacted you this afternoon in hope we can resolve the incident promptly. Kind regards, Hannah, The Organic Gardening Catalogue.

Thank you for your review. I am sorry to hear your box arrived damaged/upside down and the contents therein were damaged. Please accept my apologies on the behalf of my company for the inconvenience caused. We have a strict quality check procedure in place that ensures all the products, and the packaging are leaving us in prime condition. If there is any damage on the box, the courier will usually refuse to collect the parcel, therefore, this kind of damage could only be happening during the transit process. This issue has now been passed on to the relevant department and we will investigate further with the courier the cause of the mistake during delivery. We will monitor any similar problems reported. I hope all other deliveries arrived safely. Should this not be case, please do get in touch via email or phone call, we will be able to assist further. Our customer services contact details are enquiries@organiccatalogue.com or 03332400776 Once again, we would like to apologize for any inconveniences caused. Kind regards, Mark The Organic Gardening Catalogue