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Thanks for the feedback!

Thanks for the great feedback Joseph!  We have worked hard to make the renewal process as streamlined as possible for our great clients like you.

Thanks for the great feedback Nathan!

Thanks for the feedback!  We greatly appreciate it when people are willing to recommend us to others.

Thanks for the feedback.  With regards to the Visa surcharge, it did state on the online form you completed that a credit card fee would apply.  We don't like surcharges either, but unfortunately our payment provider charges them and we have no control over it.  Regarding the phone calls, we sometimes need to do this to ensure your business activities are properly covered.  This is done for your own protection to help avoid issues at claim time.  Thanks again for taking the time to provide feedback and we hope your experience from here on in is nothing but positive.

Thanks for the feedback Rex!

Thanks for the feedback!  Much appreciated.

Thanks for the fantastic feedback Scott!  Because we specialise in the building industry we generally have a very good understanding of our clients needs.  It certainly means a lot to us that you would recommend us to friends.

Thanks for the feedback Magnus, and we apologise for any delays with the emails.  With regards to the fee, it did state on the online form you completed that a credit card fee would apply.  100% of that fee goes to the bank unfortunately.