Как се събират отзивите във Feefo?

Събираме независимо отзиви от името на фирмите, които работят с нас. Нашата платформа се свързва само с потвърдени купувачи, за да сте сигурни, че четете отзиви от истински клиенти.

Кой може да остави отзив във Feefo?

Само клиенти с доказателство за покупка могат да оставят отзив във Feefo. Гарантираме това, като се свързваме с купувачите веднага след трансакцията.

Как удостоверяваме отзивите?

Проверяваме дали отзивите са от истински клиенти, като ги съпоставяме с продажба или трансакция. Лицата получават покана да оставят отзив само след като са закупили от фирмата.

Как се справяме с фалшивите отзиви?

От Feefo не допускаме лица да оставят фалшиви отзиви, защото каним само проверени купувачи да дават отзиви.

Отзиви за Wish Sicily | Обслужване на клиенти Отзиви за https://www.feefo.com/reviews/wish-sicily | Feefo

Показване на всички 509 прегледа

Vittorio

Brescia

8 years ago

Дата на покупка: 14/08/2016

Какво каза Vittorio за Wish Sicily:

Molto disponibili.

Gioacchino Sortino

Wish Sicily

8 years ago

Salve Vittorio, grazie per il tuo tempo e per il feedback positivo ... Anche se dopo le nostre numerose e piacevoli conversazioni telef mi sarei aspettato un ++ ;-) scherzo, ovviamente. Grazie ancora e spero di riaverti nostro ospite presto.

Отзиви за продукти

Jane

Surrey England

8 years ago

Дата на покупка: 20/08/2016

Какво каза Jane за Wish Sicily:

Very helpful initially but once we had paid the deposit it would have been helpful to have been explained more clearly that the remainder would be paid to a different company. The email I received fro

...

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Gioacchino Sortino

Wish Sicily

8 years ago

Dear Jane, thank you for your positive feedback. We are sorry that you faced some difficulties with the full balance payment.

As per property description online Villa Hybla is a "partnership listing" property and the full balance has to be paid directly to the property owner/manager.

I'm glad you enjoyed the villa and hope to have you back in Sicily soon.

Отзиви за продукти

Anne

Ireland

8 years ago

Дата на покупка: 16/08/2016

Какво каза Anne за Wish Sicily:

Very prompt and a great service

Отзиви за продукти

This place was a little slice of heaven! Quite and picturesque, the views were breath taking! The owner was very welcoming and helpful. The villa had everything a young family such as ourselves needed

...

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Gioacchino Sortino

Wish Sicily

8 years ago

Thank you Anne for your comments about our service and Villa Alma - we’re so glad that you enjoyed your stay there. Hope to have you back in Sicily soon.

Nick

8 years ago

Дата на покупка: 10/07/2016

Какво каза Nick за Wish Sicily:

Good website, simple and efficient.

Gioacchino Sortino

Wish Sicily

8 years ago

Thank you Nick for your comments. Hope to have you back in Sicily soon.

Отзиви за продукти

Heidi

Nottingham

8 years ago

Дата на покупка: 13/08/2016

Какво каза Heidi за Wish Sicily:

any problems we had were dealt with straight away.

Отзиви за продукти

This was a beautiful private Villa in a leafy, gorgeous residential area of mondello Beach. Close to excellent restaurants and great Care was taken by the owner (Patrizia) to drive us around the neigh

...

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Gioacchino Sortino

Wish Sicily

8 years ago

Thank you Heidi for your comments about our service and Casa Azzurra - we’re so glad that you enjoyed your stay there. Hope to have you back in Sicily soon.

Sebastian

8 years ago

Дата на покупка: 23/07/2016

Какво каза Sebastian за Wish Sicily:

Fine service

Gioacchino Sortino

Wish Sicily

8 years ago

Dear Sebastian, thank you. We appreciate the fact that although you found your stay disappointing, you gave us a thumb up for our service.

Отзиви за продукти

Very disappointing stay, we were not informed that the owner actually lives in a house in the garden of the property itself (if you leave the kitchen curtains open, he can look inside while you cook d

...

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Gioacchino Sortino

Wish Sicily

8 years ago

Dear Sebastian, thank you for your feedback.

We've just asked an explanation from the property owner as we were not informed of his presence at the villa. The property owner says he has been staying in the dependence close by however he just informed me that he was ready to leave in case you were highlighting of any disturb caused. However, we think this not a valid excuse, as a matter of fact. We are now evaluating the possibility to take the villa off our portfolio.

He also informed me that you left earlier as your wife was very sick. Hopefully she feels better now.

We apologies for any inconvenience caused.

Steve

Surrey

8 years ago

Дата на покупка: 24/07/2016

Какво каза Steve за Wish Sicily:

The overall service was good but the description of the property location was somewhat misleading. The impression was given that the villa was within walking distance of the local town. It was really

...

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Gioacchino Sortino

Wish Sicily

8 years ago

Thank you for your feedback. We're sorry that you found the location misleading but we also have a very accurate property location map advertised just below the photo browser.

Hopefully you enjoyed your holiday overall and will consider exploring more of Sicily in one of our other villas at another time. Thanks again for your time.

Отзиви за продукти

Javier

Zurich, Switzerland

8 years ago

Дата на покупка: 13/06/2016

Какво каза Javier за Wish Sicily:

Accurate data, on time response, kind reception at the property, everything beyond the expected

Отзиви за продукти

Доверен клиент

8 years ago

Дата на покупка: 27/08/2016

Great position but villa needs some work. Bathrooms are beyond quaint and the sun beds have had it. Not a cheap week so expected more. Local amenities are poor.

Gioacchino Sortino

Wish Sicily

8 years ago

Thank you for your feedback. Hopefully you enjoyed your holiday overall, and will consider exploring more of Sicily in one of our other villas at another time. Thanks again for your time.

Nick

Gloucestershire

8 years ago

Дата на покупка: 06/08/2016

Какво каза Nick за Wish Sicily:

Gioacchino and his colleagues were very easy to contact, and were always quick to respond to any questions that we had.

Отзиви за продукти

A stunning villa , and very comfortable for a group of friends such as ours. The owners , Vincenzo & Marina , were very friendly and helpful...Vincenzo even drove us to lunch on the first day. A speci

...

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Gioacchino Sortino

Wish Sicily

8 years ago

Thanks Nick for your comments about our service and the villa. What a lovely feedback! Thank you very much. Hope to have you back in Sicily soon.

Не сте получили покана за оставяне на отзив?

Относно Wish Sicily

We have been involved in villa holidays in Sicily since 2006, working alongside villa owners and suppliers across the island to offer you the highest quality properties and superb service. Our extensive collection of villas and apartments means that there is something for anyone who wants to holiday in Sicily, regardless of price or size of property. We offer a best price guarantee, a payment protection policy and a simple and safe online booking system.

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+39 091 786 0606 or +44 (0)207 193 7302

Via Unditore 11/H, Palermo, Sicily, Sicily, 90145, Italy

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Как се събират отзивите във Feefo?

Кой може да остави отзив във Feefo?

Как удостоверяваме отзивите?

Как се справяме с фалшивите отзиви?