Dear Caroline, we’re delighted that you were so pleased with Villa Mila and with the service provided by Stefania. Thanks also for your feedback on the confusion over payment. As you know now, as we act on behalf of property owners and agents throughout Sicily and so the balance of payment on our Partnership listings goes directly to them - but we appreciate that this may have been slightly puzzling, particularly as the email was from a German address. We are looking at ways of making this clearer for our customers to avoid future misunderstandings. In the meantime, we look forward to welcoming you back to Sicily again soon!