Thank you for your feedback! We're glad to hear that you found the villa lovely and enjoyed the pool. Although we do not advertise the villa with heated pool, we apologize for the inconvenience caused by the cold temperatures in October. We understand that this may have affected your overall experience.
We appreciate your feedback regarding the presence of biting insects. As with many outdoor locations, insects can be more active during certain seasons. We recommend using strong insect repellent to mitigate any discomfort. We apologize for any inconvenience this may have caused during your stay.
Thank you for bringing these points to our attention. Your feedback helps us improve our services and provide a better experience for our guests. If you have any further comments or requests, please don't hesitate to reach out to us. We're here to assist you.