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Ressenyes de Condor Ferries

Valorat
Excel·lent
Servei
4.3
/5

5

4

3

2

1

639

438

106

41

39

1,263

valoracions de l'últim any

Mostrant 3,867 ressenyes
MS
Mr Scott
6 years ago
Data de la compra: 04/06/2018
Què Mr Scott va dir sobre Condor Ferries:
The price of the upgraded seats are a rip off an extra £80 for 4 of us return no thanks no wonder it was empty in there guessing everyone thinks the same. Also when there was 4 of us why was we separa
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Condor Ferries
6 years ago
Thank you Mr Scott, for your feedback and we are sorry that you did not enjoy your upgraded seats. Parties on the same booking are generally seated together but if you would like to contact our customer relations team at customer.relations@condorferries.co.uk we would be more than happy to look into your concerns regarding your experience.
Kind regards. Condor Ferries
Client de confiança
6 years ago
Data de la compra: 11/06/2018
Cut rhe expensive prices on food and drink
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Condor Ferries
6 years ago
Thank you for taking the time to share your feedback and we are sorry that you feel this way. We do however look forwards to welcoming you back on board in the near future. Kind regards. Condor Ferries
MH
Mrs Hatton
Fareham
6 years ago
Data de la compra: 01/06/2018
Què Mrs Hatton va dir sobre Condor Ferries:
Lovely calm trip to Guernsey, The only downside was the time it took to get there, left Portsmouth at 9am and did'nt arrive until 945.pm did'nt realize we had to dock in Jersey first.(my own fault, i
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Condor Ferries
6 years ago
Thank you Mrs Hatton for your positive comments, we look forward to welcoming you on board in the near future. Kind regards , Condor Ferries,
MR
Mr Robinson
Barnsley
6 years ago
Data de la compra: 26/05/2018
Què Mr Robinson va dir sobre Condor Ferries:
good honest service throughout from booking answering my queries and on board service.Easy transfer for vehicles on and off without delay.
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Condor Ferries
6 years ago
Thank you Mr Robinson, for sharing your experience with us. We are delighted that you had a good crossing and that we exceeded your expectations in all areas. We look forward to welcoming you back again on board in the near future. Kind regards, Condor Ferries
ME
Mr Edwards
6 years ago
Data de la compra: 07/06/2018
Què Mr Edwards va dir sobre Condor Ferries:
The boarding and customer service whilst on board was excellent. All staff were helpful and friendly. Very efficient loading and unloading of vehicles.
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Condor Ferries
6 years ago
Thank you Mr Edwards for your positive comments, it is always good to hear when our service exceeded expectations and we look forward to welcoming you back in the near future. Kind regards. Condor Ferries
Client de confiança
6 years ago
Data de la compra: 04/06/2018
Simple and quick boarding and departed on schedule. The seat upgrade was worth the extra cost, although this was with a discount close to the departure date. The boat is smooth and quiet with little v
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Amber
Condor Ferries
6 years ago
Thank you for sharing your experience with us. We are glad that you enjoyed your time on board and look forward to welcoming you back. Kind regards, Condor Ferries
Client de confiança
6 years ago
Data de la compra: 30/05/2018
I requested disabled assistance which more than met my expectations. We will be revisiting Jersey in September and intend to book with Condor again. Any notification of special offers would be appreci
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Amber
Condor Ferries
6 years ago
Thank you for sharing your feedback, it is always good to hear that our customer service exceeded your expectations and we were able to cater for your requirements. The best way to receive notifications of our latest offers is to sign up to our newsletter and enter your email address, alternatively, you can check out our website under the offers section to view our latest offers. We look forward to welcoming you back on board Condor Ferries in the near future. Kind regards, Condor Ferries.
ME
Mr Evans
6 years ago
Data de la compra: 31/05/2018
Què Mr Evans va dir sobre Condor Ferries:
The ships were clean and on time on our outward journey but delayed on the return. Good service and comfortable surroundings in the club lounge
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Condor Ferries
6 years ago
Thank you for taking the time to share your experience with us , feedback is always welcome and we are glad that you enjoyed your crossing in our Ocean Club Lounge. We look forward to welcoming you back on board in the near future. Kind regards, Condor Ferries.
MT
Mr Tuck
6 years ago
Data de la compra: 26/03/2018
Què Mr Tuck va dir sobre Condor Ferries:
When the services operate, the experience is not bad. However, during off-season months it is not in Condor's financial interest to run a service, and they use the weather as an excuse wherever it's p
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Condor Ferries
6 years ago
Mr Tuck, thank you for your feedback. During periods of more frequent inclement weather over the winter months it can be necessary to cancel or delay sailings if it is outside the parameters of safety for our vessels. The safety of our passengers and crew is of paramount importance but thank you for taking the time to review us. Kind regards. Condor Ferries.
MT
Mr Tuck
6 years ago
Yes, I realize that cancelling is sometimes necessary, but my impression and the impression of very many Islanders is that Condor uses the weather as an excuse for not running undersubscribed services. One day last March when I had a friend stranded on Guernsey, the excuse was that roads around Poole were icy. I checked with various forecasts and this appeared not to be the case. Last time I checked, Liberation did not travel on roads. I am from the Isle of Wight and our current generation of ferries almost never cancel. Their predecessors were notorious for doing so, and always trotted out the "health and safety if our passengers and crew" mantra.
MC
Mr Cotton
6 years ago
Data de la compra: 16/04/2018
Què Mr Cotton va dir sobre Condor Ferries:
Make the online booking easier, booking a oneway ticket was not straight forward, I had to start by booking a return and then amending it. Make telephone contact easier by not going to sailing updates
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Condor Ferries
6 years ago
Thank you for your feedback and we are sorry you had these booking problems online. You are always welcome to contact our Customer Contact agents on 0345 609 1026 who will be willing to assist. Kind regards, Condor Ferries
MC
Mr Cotton
6 years ago
It would be better if Condor had their own staff deal with feed back instead of 3rd parties
Quant a Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom
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Quant a Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.