Satisfactory. Traveling as a foot passenger, I was dismayed to note the very significant increase in Poole Harbour car parking fees. Whilst you may say that this is outside your control, it may affect
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Amber
Condor Ferries
6 years ago
Unfortunately the charges at the car park in Poole are out of our control but thank you for taking the time with your comments. Kind regards Condor Ferries
MB
Mr Broughton
6 years ago
Your reply has taken approx three weeks to prepare and states ONLY what I suggested in my initial comments!! Are you taking me seriously?? For example, are your management aware of this situation: have you made representations to Poole Harbour?? The parking area is an old tarmac stretch with no maintenance and in no way is worth £10 per day.On occasions, the barrier does not operate so the parking is NOT secure. I well recall a very similar occurrence with local authorities when you operated out of Weymouth. Are you able to offer/suggest alternative cheaper parking or will you idly stand by and watch your existing customers be ripped off and/or use other modes of transport to the Islands and France??
Everyone was throwing up all over the boat and the staff kept up a brave face no matter what. Knowing the crossing was going to be so rough, i don't think the crossing should have taken place or been
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Amber
Condor Ferries
6 years ago
Thank you very much for your feedback regarding the staff, we are sorry you had a rough crossing and we look forward to seeing you back on board soon. Kind regards Condor Ferries
Since terrible service I received last year with Condor, delays, broken ferries and general lack of information, Condor seems to have got their act together. Let us hope they continue on this fashion.
Amber
Condor Ferries
6 years ago
Thank you for giving us the opportunity to show you that we are always striving for improvement. Kind regards Condor Ferries
The service was good, leaving on time and a quick journey, having moved toward app based booking in it's a pity it is not actually used on arrival at Poole.
Amber
Condor Ferries
6 years ago
Thank you for your comments and for choosing Condor Ferries, we look forward to welcoming you back on board soon. Kind regards, Condor Ferries
Very good first experience of travelling with Condor Ferries - both overnight trip on way out, and on fast return trip. Would have no hesitation in using them again.
Amber
Condor Ferries
6 years ago
Thank you for your comments and we are delighted that you had a great experience on board- we look forward to seeing you back on a Condor Ferries sailing soon. Kind regards. Condor Ferries
Very comfortable. Perhaps on a Monday during emergency training, there should still be a member of staff on duty to deal with customers. We could not find someone for thirty minutes, and when a member
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Amber
Condor Ferries
6 years ago
Thank you for your comments we are glad you had an overall good experience on board . Kind regards, Condor Ferries
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
