We are glad to hear you got the cash you needed, we are sorry to hear that you found the process difficult. We strive to ensure that you and all of our customers have a good experience. Our protection plans are optional, and while many of our customers choose this coverage, it is your choice if you would like this on your loan. We will have one of our customer service agents get in touch with you to gather more information on your experience to see how we can better improve the process. Thank you for the feedback, and we look forward to talking soon.
the team @ easyfinancial