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Ressenyes de Etiqa

Valorat
Excel·lent
Servei
4.5
/5
Producte
4.6
/5

5

4

3

2

1

2,458

557

218

61

132

3,426

valoracions de l'últim any

Mostrant 8,382 ressenyes
Client de confiança
2 years ago
Data de la compra: 18/02/2022
Great, helpful
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Irsyad
Etiqa
2 years ago
Dear Valued Customer thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We will relay your kind words to Ahmad on his great service. We are glad that the team has managed to meet your needs. Looking forward to serving you in the future!
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Client de confiança
2 years ago
Data de la compra: 18/02/2022
the customer care officer was helpful in explaining in details
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, thank you for your positive feedback! We’ll pass along your kind words to our Customer Care Officer, Samuel on his helpful service. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!
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Client de confiança
2 years ago
Data de la compra: 18/02/2022
Very polite. Check in detail verification b4 proceed.
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. Your review means a lot to us and lets us know we’re on the right track! We will relay your kind words to Ahmad on his service. Take care and we wish you a great week ahead.
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Client de confiança
2 years ago
Data de la compra: 09/02/2022
Very poor service. I requested to allow to view policy details as a payer. Customer care refused and suggested to withdraw policy.
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Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, we hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We understand that our staff has already contacted you on this matter. We’ll share your feedbacks with the wider team to do better. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Thank you again, and have a pleasant day ahead.
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Client de confiança
2 years ago
Data de la compra: 17/02/2022
They are quick to give me the answer I needed. She explained clearly too. My second policy for new maid is also w you. But not able to take advantage of $20 voucher. Could you help me with this? Much
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Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Care Officer, Michelle. Understand that you are able to offset the e-wallet on your Maid insurance purchase. Thank you again, and have a pleasant day ahead.
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Client de confiança
2 years ago
Data de la compra: 17/02/2022
knowledgeable and patient and friendly
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Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We will relay your kind words to Jovie on her excellent service. Your review means a lot to us and lets us know we’re on the right track! We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
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Client de confiança
2 years ago
Data de la compra: 17/02/2022
i called regards my claim..all they can do is to inform claim officer..this claim process is more than 2weeks..there is no right or wrong with the customer service just that no definite answer on what
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Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer. Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. We’ll share your feedbacks with the wider team to do better. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Thank you again, and have a pleasant day ahead.
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Client de confiança
2 years ago
Data de la compra: 14/02/2022
lack of communications and information not updated in the begining but towards the end, everything goes well. Thanks to Michelle who has helped me throughout this saga.
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Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, We hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We understand that our staff Michelle has updated you on your case. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Thank you again, and have a pleasant day ahead.
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Client de confiança
2 years ago
Data de la compra: 16/02/2022
Ahmad has been such a lovely customer service exec. He responded promptly to my queries and handled my request amazingly well.
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Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Care Officer, Ahmad. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!
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Client de confiança
2 years ago
Data de la compra: 16/02/2022
Polite & service oriented telestaff
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Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Care Officer, Ahmad. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!
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Etiqa
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