Merchant Logo

Ressenyes de Etiqa

Valorat
Excel·lent
Servei
4.5
/5
Producte
4.6
/5

5

4

3

2

1

2,458

558

218

61

132

3,427

valoracions de l'últim any

Mostrant 8,374 ressenyes
Client de confiança
2 years ago
Data de la compra: 05/01/2022
Mitchel was super helpful when i could not find my policy
Merchant Logo
Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, Thank you very much for the 5-star rating and your positive review. We will relay your kind words to Michelle on her service. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead.
0
Compartir
Client de confiança
2 years ago
Data de la compra: 05/01/2022
Very friendly. Nice voice. Clear in explanation. Answered all my queries very well.
Merchant Logo
Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, Thank you very much for the 5-star rating and your positive review. We will relay your kind words to Michelle on her service. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead.
0
Compartir
Client de confiança
2 years ago
Data de la compra: 05/01/2022
Different officers provides different information on company policy.
Merchant Logo
Irsyad
Etiqa
2 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
0
Compartir
Client de confiança
2 years ago
Data de la compra: 05/01/2022
Very helpful and attentive and could respond to my questions immediately.
Merchant Logo
Irsyad
Etiqa
2 years ago
Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Happiness Officer, Irsyad. We are doing our best to listen and understand your queries so that you would be able to get the answers that you are looking for. Take care, and have an amazing day!
0
Compartir
Client de confiança
2 years ago
Data de la compra: 05/01/2022
The waiting time to connect to the cust service is quite fast
Merchant Logo
Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, Thank you very much for your positive review on the waiting time to connect with our customer service officer. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead.
0
Compartir
Client de confiança
2 years ago
Data de la compra: 07/10/2021
No comments
Merchant Logo
Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, we really appreciate your willingness and time taken to communicate with our customer care officer, and will do our best to improve in all aspects. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead !
0
Compartir
Client de confiança
2 years ago
Data de la compra: 04/01/2022
Even though via mobile phone contact, I could hear her friendliness. She was helpful and very resourceful in the product. Was asking on whether Etiqa had deducted my premium, how many more premiums to
...
Read all
Merchant Logo
Irsyad
Etiqa
2 years ago
Dear Valued Customer, thank you very much for the 5-star rating and your positive review. We will relay your kind words to Angelus on his service. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead.
0
Compartir
Client de confiança
2 years ago
Data de la compra: 04/01/2022
Good, he helpful, and transaction go smoothly, thank you
Merchant Logo
Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, Thank you for your feedback! We’ll pass along your kind words to our Customer Care Officer, Ahmad. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!
0
Compartir
Client de confiança
2 years ago
Data de la compra: 03/01/2022
i was supposed to get a call back on the same day but did not. Also, i have emailed to change my email address to ******************** but the emails are still going to my old email.
Merchant Logo
Your Tiq Team
Etiqa
2 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
0
Compartir
Client de confiança
2 years ago
Data de la compra: 04/01/2022
Helpful personnel.
Merchant Logo
Irsyad
Etiqa
2 years ago
Dear Valued Customer, thank you very much for the 5-star rating and your positive review. We will relay your kind words to Michelle on his service. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead.
0
Compartir
Quant a Etiqa
Etiqa
Read all
One Raffles Quay, #22-01 North Tower, Singapore, 048583, Singapore
Award

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Per què confiar en les ressenyes de Feefo?

Quant a Etiqa
Etiqa