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Ressenyes de Etiqa | Opinions d'atenció al client per a | https://www.feefo.com/reviews/etiqa Feefo

Mostrant 8,373 ressenyes

Client de confiança

2 years ago

Data de la compra: 27/12/2021

Long waiting time. Singapore always high volume call & covid. With almost 100% vaccinated and the way you choose to work does not make sense. The way you work or vaccination? Pls improve

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!

Client de confiança

2 years ago

Data de la compra: 27/12/2021

But pick up call very slow

Irsyad

Etiqa

2 years ago

Client de confiança

2 years ago

Data de la compra: 27/12/2021

James Ting is helpful and professional

Irsyad

Etiqa

2 years ago

Dear Valued Customer, Thank you for your feedback! We’ll pass along your kind words to our telesales James.You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

Client de confiança

2 years ago

Data de la compra: 27/12/2021

Inflexible policy

Irsyad

Etiqa

2 years ago

Client de confiança

2 years ago

Data de la compra: 27/12/2021

He was informative, polite and addressed my questions. Also, I accidentally cut off the line but he called me back immediately to continue our conversation. Thumbs up! Thank you.

Irsyad

Etiqa

2 years ago

Dear Valued Customer, Thank you very much for the 5-star rating and your positive review. We will relay your kind words to Irsyad on his service. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead.

Client de confiança

2 years ago

Data de la compra: 17/12/2021

Very helpful & responsive staff you got there. Good goings. Keep it up. 💯

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Care Officer, Angelus. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

Client de confiança

2 years ago

Data de la compra: 23/12/2021

The CSO has promptly responded to my query and provided the information that I had wanted. The CSO sounds lively and I could feel the warmth welcome from her. She has clear voice command and friendlin

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Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you very much for the 5-star rating and your positive review. We will relay your kind words to Michelle on her service. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead.

Client de confiança

2 years ago

Data de la compra: 22/12/2021

Call gets picked up quickly. Afmad is friendly and answers questions patiently.

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Happiness Officer, Ahmad. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

Client de confiança

2 years ago

Data de la compra: 21/12/2021

Very polite

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Happiness Officer, Michelle. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

Client de confiança

2 years ago

Data de la compra: 20/12/2021

Adeline spent a lot of time explaining the details of the policy to me. She also explained the policy very clearly and answered all my questions patiently. I would recommend her anytime.

Irsyad

Etiqa

2 years ago

Dear Valued Customer, Thank you very much for the 5-star rating and your positive review. We will relay your kind words to Adeline on his service. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead.

No heu rebut cap invitació a les ressenyes?

Quant a Etiqa

Etiqa

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One Raffles Quay, #22-01 North Tower, Singapore, 048583, Singapore

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