Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Etiqa | Opinions d'atenció al client per a | https://www.feefo.com/reviews/etiqa Feefo

Client de confiança

2 years ago

Data de la compra: 30/11/2021

Responsive and handle my enquiry professionally

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Care Officer, Michelle. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

0

Client de confiança

2 years ago

Data de la compra: 30/11/2021

Answered my questions

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Happiness Officer, Irsyad. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

0

CU

Customer

2 years ago

Data de la compra: 16/11/2021

Què Customer va dir sobre Etiqa:

Good service

0

Client de confiança

2 years ago

Data de la compra: 30/11/2021

服务员能让你得到清楚的答案，服务态度 👍

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Happiness Officer, Angelus. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

0

Client de confiança

2 years ago

Data de la compra: 29/11/2021

STEPHEN is a thoughtful officer, whom ensured that all my enquiries are answered & satisfied.

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our telesales officer, Stephen. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

0

Client de confiança

2 years ago

Data de la compra: 29/11/2021

Adeline : Address customer issue timely & do not make empty promises to revert on a specific day but when I call I was told you are on leave & nobody follow up. I have been corresponding with you via

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Irsyad

Etiqa

2 years ago

Dear Valued Customer, We hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Thank you again, and have a pleasant day ahead.

0

Client de confiança

2 years ago

Data de la compra: 29/11/2021

friendly and patient

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Care Officer, Angelus. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

0

Client de confiança

2 years ago

Data de la compra: 29/11/2021

Polite and information requested is given on the spot.

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Happiness Officer, Irsyad. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

0

Client de confiança

2 years ago

Data de la compra: 26/11/2021

Crystal clear explanation and professional service

Irsyad

Etiqa

2 years ago

Dear Valued Customer, thank you for your feedback! We’ll pass along your kind words to our Customer Happiness Officer, Irsyad. You, our customers, are at the heart of our business and your encouragement goes a long way in building great customer experience with Etiqa. Take care, and have an amazing day!

0

Client de confiança

2 years ago

Data de la compra: 25/11/2021

Your staff not sure and told me not covered and luckily I still have the policy details and he check again then mention it is covered.

Irsyad

Etiqa

2 years ago

Dear Valued Customer, We hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Thank you again, and have a pleasant day ahead.

0