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Ressenyes de Etiqa

Valorat
Excel·lent
Servei
4.5
/5
Producte
4.6
/5

5

4

3

2

1

2,458

557

215

61

132

3,423

valoracions de l'últim any

Mostrant 8,363 ressenyes
Client de confiança
2 years ago
Data de la compra: 05/10/2021
He put me on hold literally 5 times. The call took 20 minutes. Nothing was resolved at all.
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
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Client de confiança
2 years ago
Data de la compra: 04/10/2021
Service attitude very good.but insurance premium too expensive
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, On behalf of Michelle and the rest of our Customer Care team, we thank you for your lovely note on our service. We are working hard to improve our products and services to meet the needs of our customers, and will take your valuable feedback into consideration. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
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Client de confiança
2 years ago
Data de la compra: 04/10/2021
Understand and confident
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, On behalf of Michelle and the rest of our Customer Happiness team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
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Client de confiança
2 years ago
Data de la compra: 01/10/2021
Very patience 😊😊😊
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, On behalf of Michelle and the rest of our Customer Care team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
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Client de confiança
2 years ago
Data de la compra: 01/10/2021
Easy to reach. Friendly
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, On behalf of Ahmad and the rest of our Customer Happiness team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
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Client de confiança
2 years ago
Data de la compra: 01/10/2021
Officer is clear, knowledgeable and well spoken over the phone.
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, On behalf of Michelle and the rest of our Customer Care team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
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Client de confiança
2 years ago
Data de la compra: 30/09/2021
Really helpful staff thks
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, On behalf of Vivien and the rest of our Customer Happiness team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
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Client de confiança
2 years ago
Data de la compra: 30/09/2021
Detailed and patient explanation!
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, On behalf of Ahmad and the rest of our Customer Happiness team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
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Client de confiança
2 years ago
Data de la compra: 30/09/2021
Ahmed was knowledgeable patient and guided me through the process. I renewed my policy with ease.
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, On behalf of Ahmad and the rest of our Customer Happiness team, we thank you for your lovely note on our service. Your feedback is precious as our team strives to deliver the best experience to our customers. We appreciate you taking the time to leave us a review. Here's wishing you an amazing day!
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Client de confiança
2 years ago
Data de la compra: 29/09/2021
Can't remember his name.. I've had better customer service agents.. explanations not really clear.. he also didn't offer to help me renew my policy.. most other insurance companies I have policies wit
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Irsyad
Etiqa
2 years ago
Dear Valued Customer, thank you for taking the time to share your feedback. We regret to hear about your negative experience with us. Your voice is nonetheless crucial to help us improve our service. We understand that our agent has already been in touch with you and will continue to correspond with you for any concerns you may have pertaining to your policy. We look forward to providing you a much better experience moving forward. Stay healthy and safe, and we wish you a wonderful day ahead.
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One Raffles Quay, #22-01 North Tower, Singapore, 048583, Singapore
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