Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Etiqa | Opinions d'atenció al client per a | https://www.feefo.com/reviews/etiqa Feefo

Client de confiança

3 years ago

Data de la compra: 26/08/2021

Able to reach an officer quickly on the phone, and very friendly and polite. Answered all my questions clearly and patiently.

Irsyad

Etiqa

3 years ago

Dear Value Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

0

Client de confiança

3 years ago

Data de la compra: 26/08/2021

Ms Michelle was very friendly and patient in providing me with all the information pertaining to my questions. 2 Thumbs up for her. Keep up the good job.

Irsyad

Etiqa

3 years ago

Dear Value Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

0

Client de confiança

3 years ago

Data de la compra: 26/08/2021

The staff who answered my call was very helpful.

Irsyad

Etiqa

3 years ago

Dear Value Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

0

Client de confiança

3 years ago

Data de la compra: 26/08/2021

Appreciated the patience shown.

Your Tiq Team

Etiqa

2 years ago

Dear Valued Customer, Thank you very much for the 5-star rating and your positive review. We will relay your kind words to Ahmad on his service. We thank you also for continuing to support us while we in turn do our best to support you. Take care and we wish you a great week ahead.

0

Client de confiança

3 years ago

Data de la compra: 26/08/2021

Very bad services. My policy buy for 1 month already. Haven't issue out policy to me. Ask for refund also very very slow. Need to call in 3-4 time to chasing the refund amount. Please improve your ser

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Irsyad

Etiqa

3 years ago

Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!

0

Client de confiança

3 years ago

Data de la compra: 26/08/2021

Answered to the point. Friendly and helpful

0

Client de confiança

3 years ago

Data de la compra: 25/08/2021

The officer did the verification and is helpful in furnishing clear explanation. She informed me about the due payment of one of the policy and reassured me about the second GIRO deduction should I mi

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Irsyad

Etiqa

3 years ago

Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

0

Client de confiança

3 years ago

Data de la compra: 25/08/2021

The officer was friendly and responsive.

Irsyad

Etiqa

3 years ago

Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

0

Client de confiança

3 years ago

Data de la compra: 25/08/2021

Friendly service and able to get my query answered speedily.

Irsyad

Etiqa

3 years ago

Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

0

Client de confiança

3 years ago

Data de la compra: 25/08/2021

Must go for training

Irsyad

Etiqa

3 years ago

Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!

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