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Ressenyes de Gray Line San Francisco

Valorat
Excel·lent
Servei
4.6
/5
Producte
4.4
/5

5

4

3

2

1

36

11

2

1

0

50

valoracions de l'últim any

Mostrant 1,012 ressenyes
SG
Señor José Humberto Orjuela Gongora
6 years ago
Data de la compra: 17/09/2018
Què Señor José Humberto Orjuela Gongora va dir sobre Gray Line San Francisco:
Buen servicio, el guía muy amable..
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Client de confiança
6 years ago
Data de la compra: 17/09/2018
We booked our tour 3 days before. It asked which hotel we wanted to get picked up from so we clarified our hotel (The Stanford Court). Then it told us to send an email to confirm our booking, which I
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Client de confiança
6 years ago
Data de la compra: 02/09/2018
This was the worst tour experience I have ever had. We showed up early for our tour to Monterey on 9/2 and was told the tour was overbooked due to a computer glitch. I was also told that no one had my
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Remy
Gray Line San Francisco
6 years ago
Hello,

Thank you for taking the time to share your concerns. We sincerely apologize for the inconvenience you have experienced regarding the lack of notification for canceled tours. If you have not been given a refund, please contact us at your earliest convenience. We would like to resolve this as soon as possible. You may send us an email at customercare@graylineofsanfrancisco.com. Thank you. Sincerely, Gray Line of San Francisco
Client de confiança
6 years ago
I have contacted your customer service via the email you provided above and not gotten any response.
Client de confiança
6 years ago
I have already sent you an email to the address above confirming that I did not receive a refund and I got NO reply. What do you suggest I do now?
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Client de confiança
6 years ago
Data de la compra: 16/09/2018
Arrive there on time before the shops opened. Driver, Randy, is good, professional and attentive. Will recommend to friends.
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Client de confiança
6 years ago
Data de la compra: 15/09/2018
booked for 1530 tour did not show in there system when check in, even confirmed 72 hours prior.. Wish the tour was a bit longer than 1.5 hour, not enough time to enjoy and explore the park... Bus w
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MY
Ms Lyudmyla Yanchyk
6 years ago
Data de la compra: 10/09/2018
Què Ms Lyudmyla Yanchyk va dir sobre Gray Line San Francisco:
Very easy, got a promotion code discount as well, very happy!
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MA
Mr Rizal Mohamed Ali
6 years ago
Data de la compra: 10/09/2018
Què Mr Rizal Mohamed Ali va dir sobre Gray Line San Francisco:
The trip was canceled less than 24 hours before the booked journey, so obviously am not happy as our schedule and plans were all disrupted!!
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Remy
Gray Line San Francisco
6 years ago
Dear Mr. Rizal Mohamed Ali,

Thank you for taking the time to share your concerns. We sincerely apologize for the inconvenience you have experience regarding the late notification for canceled tours.

If you have been given a refund, please contact us at your earliest convenience. We would like to resolve this as soon as possible. You may send us an email at customercare@graylineofsanfrancisco.com.

Thank you.
Sincerely,
Gray Line of San Francisco
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ML
Mr Yeptain Leung
6 years ago
Data de la compra: 10/09/2018
Què Mr Yeptain Leung va dir sobre Gray Line San Francisco:
Tour guide was very helpful and made good recommendations on photo spots! Very smooth and comfortable driving too! Thank you Antonio!
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Client de confiança
6 years ago
Data de la compra: 08/09/2018
They cancelled the tour and did not notify beforehand until I was picked up and taken to their office only to know it was cancelled. The least they could have done was inform me in the morning and not
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Remy
Gray Line San Francisco
6 years ago
Hello,

Thank you for taking the time to share your concerns. We sincerely apologize for the inconvenience you have experience regarding the late notification for canceled tours. If you have not been given a refund, please contact us at your earliest convenience. We would like to resolve this as soon as possible. You may send us an email at customercare@graylineofsanfrancisco.com.

Thank you.
Sincerely, Gray Line of San Francisco
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Client de confiança
6 years ago
Data de la compra: 03/09/2018
Great driver with a lot of good knowledge. He helped us avoid traffic on our way back as well. Definitely enjoyed it!
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Quant a Gray Line San Francisco
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.
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Quant a Gray Line San Francisco
If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.