Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Gray Line San Francisco | Opinions d'atenció al client per a | https://www.feefo.com/reviews/gray-Line-SanFrancisco Feefo

Mostrant 1,012 ressenyes

Mr Gary Whitis

6 years ago

Data de la compra: 08/09/2018

Què Mr Gary Whitis va dir sobre Gray Line San Francisco:

Tour was very organized, Our guide was very informative. We have always had success with gray line tours throughout the country and this was no exception.

Ressenyes sobre un producte

Client de confiança

6 years ago

Data de la compra: 07/09/2018

Service well

Ms Minna Oksa

6 years ago

Data de la compra: 06/09/2018

Què Ms Minna Oksa va dir sobre Gray Line San Francisco:

If you are not going to Aquarium in Monterey, the stop there is far too long, there is not much to see. Carmel is so lovely, that 1 hour stop there is too short.

Ressenyes sobre un producte

Client de confiança

6 years ago

Data de la compra: 06/09/2018

The trip was very good and the driver/guide knowledgable. There was a large time gap between the Alcatraz tour and heading to Muir Woods - 4 hrs. Timing was the only issue - on line it stated tour w

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Mr David Bradley

6 years ago

Data de la compra: 05/09/2018

Què Mr David Bradley va dir sobre Gray Line San Francisco:

I had wanted to visit Monterrey, Carmel and 17 mile Drive for years. Thfe trip fully lived up to expectations. The driver was courteous, knowlegeable and helpful. I really enjoyed the scenery and visi

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Client de confiança

6 years ago

Data de la compra: 16/08/2018

Tour was cancelled initially by ourselves and then also by Grayline due to fires in the area - refund was never received. Customer services who initially advised refund within 5 working days are not r

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Remy

Gray Line San Francisco

6 years ago

Hello,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you are experiencing for the delayed response. Please contact us at tours@graylineofsanfrancisco.com at your earliest convenience. We are short-staffed and are continuing our efforts to respond to all refund inquiries in a timely matter.

Thank you for taking the time to leave your feedback.

Sincerely,

Gray Line of San Francisco

Client de confiança

6 years ago

I have been contacting you via email on a regular basis for over a month now - my emails are being ignored. NO REFUND HAS BEEN RECEIVED The lack of response is unacceptable and "staff shottage" is a very poor excuse. Your service is unsatisfactory

Ressenyes sobre un producte

Tour was cancelled however no refund received - Grayline are unable to advised when it will be received.

Remy

Gray Line San Francisco

6 years ago

Hello,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you are experiencing for the delayed response. Please contact us at tours@graylineofsanfrancisco.com at your earliest convenience. We are short-staffed and are continuing our efforts to respond to all refund inquiries in a timely matter. Thank you for taking the time to leave your feedback.

Sincerely, Gray Line of San Francisco

Mrs Sylvanie Guilloux

6 years ago

Data de la compra: 02/09/2018

Què Mrs Sylvanie Guilloux va dir sobre Gray Line San Francisco:

Horrible experience : I calked 3 times and i waited 2h in front of the street. The driver never Showed up.

Remy

Gray Line San Francisco

6 years ago

Dear Mrs. Sylvanie Guilloux,

Thank you for sharing your feedback, we appreciate you for bringing this to our attention. Hotel pickups are scheduled with a staff member after your preferred tour date is confirmed. Upon confirmation for a hotel pick up, instructions from one of our staff members should have been relayed to you by email or phone.

We sincerely apologize for the inconveniences you have experienced. We would like to know more about the driver that did not show up to meet you at your hotel.

Sincerely, Gray Line of San Francisco Team

Mrs Sylvanie Guilloux

6 years ago

I sent an email at customercare@graylinesanfrancisco.com september 3rd. Up to now I had no answer.

Ressenyes sobre un producte

I called 3 times and waited 2h in front of the pick up point. The driver never Showed up. Will i get a refund ?

Remy

Gray Line San Francisco

6 years ago

Dear Mrs. Sylvanie Guilloux,

We sincerely apologize for the inconveniences you have experienced. We would like to know more about the driver that did not show up to meet you at your hotel. please contact us at customercare@graylineofsanfrancsico.com.

Sincerely,

Gray Line of San Francisco Team

Mr kurt stickler

6 years ago

Data de la compra: 03/09/2018

Què Mr kurt stickler va dir sobre Gray Line San Francisco:

Booking this tour was simple...

Remy

Gray Line San Francisco

5 years ago

Hello,

Thank you for taking the time to share your feedback. We appreciate the comments after making your purchase on our website.

Ressenyes sobre un producte

The half-day wine tour was not good. There was no tour (of wineries) at all. We were dropped off to a 'bartenders' at the venues. They did not offer any tour, no information about their beautiful p

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Remy

Gray Line San Francisco

5 years ago

Hi Mr. Kurt Stickler,

Thank you for taking the time to share your feedback. Your comments are valuable to help us improve our service for future guests. We were not aware of the lack of customer service from the wineries in Livermore. We are making a note of your feedback and discuss with the vendors to improve customer experience.

We hope to see you again on your next trip to Northern California.

Sincerely,

Gray Line of San Francisco

Mr Christopher Halls

6 years ago

Data de la compra: 02/09/2018

Què Mr Christopher Halls va dir sobre Gray Line San Francisco:

the tour on the bus itself was good the driver going over to Sausalito was excelent fun my issue is value for money in my opinion you can't use the bus enough v the cost.as it starts 9 and finished 5

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Ressenyes sobre un producte

Mr James Hulbert

Maryville, TN

6 years ago

Data de la compra: 17/06/2018

Què Mr James Hulbert va dir sobre Gray Line San Francisco:

I made reservations for the SF city tour and Alcatraz tour in Feb 2018 for a tour June 17th. Emailed confirmation 5 days prior as directed. Got email 2 days prior to tour, we're sorry, your reservatio

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Remy

Gray Line San Francisco

6 years ago

Dear Mr. James Hulbert,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience for the delayed response after you have received a cancellation notice. Please contact us at tours@graylineofsanfrancisco.com at your earliest convenience. We are short-staffed and are continuing our efforts to respond to all refund inquiries in a timely matter. Thank you for taking the time to leave your feedback.

Sincerely, Gray Line of San Francisco

No heu rebut cap invitació a les ressenyes?

Quant a Gray Line San Francisco

If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.

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Ressenyes de Gray Line San Francisco

San Francisco City Tour & Muir WoodsThis is a must see tour when your in SF, not crowded, very tranquil.Més ressenyes d’aquest producte (7)Veure la pàgina del producte

Monterey, Carmel & The 17-Mile DriveFin kusträcka. Monterey stad dock inte mycket att se, skulle gärna ha stannat mycket längre i Carmel.Més ressenyes d’aquest producte (110)Veure la pàgina del producte

Yosemite TourTour was cancelled however no refund received - Grayline are unable to advised when it will be received.Més ressenyes d’aquest producte (88)Veure la pàgina del producte

Premium Outlet Shopping Day TripI called 3 times and waited 2h in front of the pick up point. The driver never Showed up. Will i get a refund ?Més ressenyes d’aquest producte (55)Veure la pàgina del producte

Tri-Valley Half Day Wine TourThe half-day wine tour was not good. There was no tour (of wineries) at all. We were dropped off to a 'bartenders' at the venues. They did not offe...Més ressenyes d’aquest producte (3)Veure la pàgina del producte

Hop On Hop Off 48 Hour Pass & Alcatraz TourAlcatraz tour was very good interesting and well worth doing short 15 min boat ride was comfortable too we went labour day weekend so lots of people o...Més ressenyes d’aquest producte (6)Veure la pàgina del producte

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?