Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Gray Line San Francisco | Opinions d'atenció al client per a | https://www.feefo.com/reviews/gray-Line-SanFrancisco Feefo

Mostrant 1,012 ressenyes

Client de confiança

6 years ago

Data de la compra: 13/08/2018

Very easy to book the tour

Remy

Gray Line San Francisco

6 years ago

Thank you for your feedback, it is much appreciated.

Ressenyes sobre un producte

Driver was excellent. Very interesting and knowledgeable. A few too many smaller stops. Would have preferred to get back an hour earlier.

Remy

Gray Line San Francisco

6 years ago

Hello,

It was a pleasure having you as our guest on the Monterey, Carmel & The 17-Mile Drive Tour. We're delighted to read you enjoyed your visit. Your comment to shorten the length of trip will be noted and it is much appreciated. We hope to see you again on your next visit to Northern California.

Sincerely,

Gray Line of San Francisco Team

Client de confiança

6 years ago

Data de la compra: 07/08/2018

Après avoir eu un souci car Gray Line avait déplacé notre excursion au jour de notre départ, une solution a été trouvée rapidement. Merci de votre réactivité.

Ressenyes sobre un producte

Mr Keith Lucas

6 years ago

Data de la compra: 04/08/2018

Què Mr Keith Lucas va dir sobre Gray Line San Francisco:

After buying 4 tickets on 8/2 for the Muir Woods & Sausalito tour on-line for Saturday 8/4 at 1. I received an e-mail indicating my time was switched to 3. After multiple emails as instructed to get

...

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Remy

Gray Line San Francisco

6 years ago

Dear Keith,

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you have experienced. At your earliest conveniences, please contact us at customercare@graylineofsanfrancisco.com for us to look into your reservation and offer a refund for this booking. We hope you can join us on another tour for a chance to build the trust in our brand.

Sincerely,

Gray Line of San Francisco Team

Ressenyes sobre un producte

On 8/2 I booked 4 tickets forThe Muir Woods & Sausalito tour on 8/4 at 1. On 8/3 I received an e-mail indicating the time was changed to 3, which didn’t work for us. I called & was instructed to ema

...

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Remy

Gray Line San Francisco

6 years ago

Dear Keith,

Sincerely,

Gray Line of San Francisco Team

Mr GUILLERMO MULET

6 years ago

Data de la compra: 03/08/2018

Què Mr GUILLERMO MULET va dir sobre Gray Line San Francisco:

Easy booking and great tour. Knowledgeable guide added to the experience with his historical accounts and explanations. Comfortable bus and seats. Pick Up location very close to our hotel on Union

...

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Remy

Gray Line San Francisco

6 years ago

Hi Guillermo,

Thank you for taking the time to share your feedback. Your valuable comments are much appreciated and will help us to continue to provide the best tours for future guests.

We hope to see you again on your next visit to Northern California.

Sincerely,

Gray Line of San Francisco

Ressenyes sobre un producte

Muir Woods is beautiful and awe inspiring. Sausalito is also very nice although a little touristy. Forgot the stress of doing it on our own and took the tour which went nice and smooth.

Remy

Gray Line San Francisco

6 years ago

Hi Guillermo,

It was a pleasure having you as our guest on our Muir Woods and Sausalito tour. We're delighted to read you enjoyed your visit. We hope to see you again on your next visit to Northern California.

Sincerely,

Gray Line of San Francisco Team

Client de confiança

6 years ago

Data de la compra: 05/08/2018

Eine wirlich schlecht organisierte Sightseeingtour ! Es ist das (ohnehin überteuerte) Geld nicht wert. 2 kinder + 2 adults 208 € für 2 Tage. Wenn Ihr im Reiseführer die zu besichtigenden Orte euch

...

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Ressenyes sobre un producte

Client de confiança

6 years ago

Data de la compra: 11/08/2018

Booking was easy. Helpful check in staff. Driver was knowledgeable and drove very safely on a challenging road.

Remy

Gray Line San Francisco

6 years ago

Hello,

Thank you for taking the time to share your feedback. Your valuable comments are much appreciated, and we hope to see you again on your next trip to Northern California.

Ressenyes sobre un producte

Client de confiança

6 years ago

Data de la compra: 10/08/2018

We got left behind by the bus driver at salsalito. We were late maybe 2minutes. We had to come back to the downtown by ourselves.

Remy

Gray Line San Francisco

6 years ago

Hello,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you have experienced.

We understand that circumstances arise from coffee lines, bathroom lines, or additional setbacks. When there is a bus with other passengers on board that returned on-time, It is not fair to penalize them by stalling a bus behind for a group that did not follow the driver-rules.

While we do not want anyone to be left behind, we also stress the importance of being on time.

If you would like to express additional comment or concerns from your tour, do not hesitate to reach out by email at customercare@graylineofsanfrancisco.com.

Sincerely,
Gray Line of San Francisco

Client de confiança

6 years ago

Data de la compra: 07/08/2018

Nice bus, driver was good too

Remy

Gray Line San Francisco

6 years ago

Thank you for your feedback, it is much appreciated.

Ressenyes sobre un producte

Client de confiança

6 years ago

Data de la compra: 09/08/2018

Informativ

Remy

Gray Line San Francisco

6 years ago

Thank you for the positive comments, we hope you enjoyed the tour.

Ressenyes sobre un producte

Mrs Rosemary Lake

6 years ago

Data de la compra: 02/08/2018

Què Mrs Rosemary Lake va dir sobre Gray Line San Francisco:

Full bus well managed only inorovement would have been the weather

Remy

Gray Line San Francisco

6 years ago

Dear Rosemary,

It was a pleasure having you as our guest on the Monterey, Carmel & The 17-Mile Drive tour. Your feedback is much appreciate and we hope to continue to offer organized tours for future guests. We are sad to read you did not experience better weather conditions during your visit.

We hope to see you again on your next visit to Northern California.

Sincerely,

Gray Line of San Francisco Team

Ressenyes sobre un producte

No heu rebut cap invitació a les ressenyes?

Quant a Gray Line San Francisco

If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.

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Ressenyes de Gray Line San Francisco

Monterey, Carmel & The 17-Mile DriveDriver was excellent. Very interesting and knowledgeable. A few too many smaller stops. Would have preferred to get back an hour earlier....Més ressenyes d’aquest producte (110)Veure la pàgina del producte

San Francisco City Tour & AlcatrazExcellente excursion à Alcatraz C’est vraiment un incontournable de San Francisco City Tour non effectué mais remplacé par le Hop On Hop Off super pr...Més ressenyes d’aquest producte (34)Veure la pàgina del producte

Muir Woods & Sausalito TourOn 8/2 I booked 4 tickets forThe Muir Woods & Sausalito tour on 8/4 at 1. On 8/3 I received an e-mail indicating the time was changed to 3, which did...Més ressenyes d’aquest producte (245)Veure la pàgina del producte

Muir Woods & Sausalito TourMuir Woods is beautiful and awe inspiring. Sausalito is also very nice although a little touristy. Forgot the stress of doing it on our own and took t...Més ressenyes d’aquest producte (245)Veure la pàgina del producte

San Francisco City Loop Hop On Hop Off 48 Hr PassEine wirlich schlecht organisierte Sightseeingtour ! Es ist das (ohnehin überteuerte) Geld nicht wert. 2 kinder + 2 adults 208 € für 2 Tage. Wenn I...Més ressenyes d’aquest producte (9)Veure la pàgina del producte

Muir Woods & Sausalito TourGreat trip good way to see some sites that would be inaccessible without a carMés ressenyes d’aquest producte (245)Veure la pàgina del producte

Muir Woods & Sausalito TourBeautiful spot hit the #4 trail right away to get he best experienceMés ressenyes d’aquest producte (245)Veure la pàgina del producte

San Francisco City Tour & Muir WoodsLohnenswertes Ziel und spannende FahrtMés ressenyes d’aquest producte (7)Veure la pàgina del producte

Monterey, Carmel & The 17-Mile DriveNot much walking imvolvedMés ressenyes d’aquest producte (110)Veure la pàgina del producte

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?