Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Gray Line San Francisco | Opinions d'atenció al client per a | https://www.feefo.com/reviews/gray-Line-SanFrancisco Feefo

Mostrant 1,012 ressenyes

Client de confiança

6 years ago

Data de la compra: 29/07/2018

When I originally booked my ticket, I wasn't told where to go or what time. So I had to call, which was a lengthy process. I went to where I was supposed to be at the designated time and was told I ha

...

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Ressenyes sobre un producte

Client de confiança

6 years ago

Data de la compra: 02/08/2018

I wanted to go to the zoo. The online booking was not clear to me that you had to pay an additional fee for the zoo admission. I chose a package that claimed the admission was included in the fee.

Ressenyes sobre un producte

Mr Kareem Abdelgawad

6 years ago

Data de la compra: 14/07/2018

Què Mr Kareem Abdelgawad va dir sobre Gray Line San Francisco:

Went to meeting point at 845am and I was informed that the bus got canceled. That rewind my hole day and plans. No one contacted us ahead of time to inform us of the cancellation. Also I didn’t rec

...

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Remy

Gray Line San Francisco

6 years ago

Dear Kareem,

Thank you for sharing your feedback. We deeply apologize there was a lack of communication for canceled tours. At your earliest convenience, please email us directly at customercare@graylineofsanfrancisco.com for your refund. Thank you again for your valuable comments.

Sincerely, Gray Line of San Francisco Team

Mr Kareem Abdelgawad

6 years ago

I already sent an email twice. And I still didn’t get a refund. I called the office last week and they said they can’t do anything and there’s no number to call. Just send an email. Which I already did. Plz refund me my $80. Gray line canceled the tour. Not me. Again plz refund me my money.

Remy

Gray Line San Francisco

6 years ago

Hi Kareem,

Thank you again for reconfirming the status update. Our deepest apologies for the misunderstanding and delay for your refund.

One of our staff members will email you now to check on the status update.

Thank you for your continued patience.
Sincerely,
Gray Line of San Francisco

Client de confiança

6 years ago

Data de la compra: 25/07/2018

Someone else booked it for me.

Remy

Gray Line San Francisco

6 years ago

Hello,

Thank you for taking the time to share your feedback, it is much appreciated. We offer sightseeing experiences at a great value for everyone.

We welcome you again on your next trip to Northern California.
Sincerely,

Gray Line of San Francisco Team

Mrs Nicole Balmer

6 years ago

Data de la compra: 28/07/2018

Què Mrs Nicole Balmer va dir sobre Gray Line San Francisco:

Late at departure and more than half an hour late at the pick-up location back to San Fran. we were waiting with full bags at 90 Fahrenheit.

Remy

Gray Line San Francisco

6 years ago

Dear Nicole,

Thank you for sharing with us feedback from your trip to the San Francisco Premium Outlets. We sincerely apologize for the delayed departure, it is understandable that passengers have scheduled arrangements after the tour. This information has been discussed with management and the driver of your tour. Your comments are valuable towards helping us improve our product and services for future guests.

If you would like to share with us additional comments, feel free to email us directly at customercare@graylineofsanfrancisco.com.

Thank you.

Sincerely,

Gray Line of San Francisco Team

Ressenyes sobre un producte

Client de confiança

6 years ago

Data de la compra: 28/07/2018

Josh was a great tour guide! Interesting facts mixed in with humor made this tour a lot of fun!

Ressenyes sobre un producte

Client de confiança

6 years ago

Data de la compra: 26/07/2018

Straight forward booking

Ressenyes sobre un producte

Client de confiança

6 years ago

Data de la compra: 25/07/2018

We took the Napa/Sonoma Wine Tour. It was great! Super well organized and fantastic tour guide! Would definitely try their other tour options!

Client de confiança

6 years ago

Data de la compra: 23/07/2018

ツアーガイド（運転手）が最高でした！

Mrs Pamela Wilson

6 years ago

Data de la compra: 22/07/2018

Què Mrs Pamela Wilson va dir sobre Gray Line San Francisco:

Was supposed to be picked up from mark Hopkins Intercontinental but was not. This was after confirming this a few days before the tour date, Like wise at tour conclusuon not dropped back at hotel wi

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Remy

Gray Line San Francisco

6 years ago

Dear Pamela,

Thank you for taking the time to share feedback from your tour experience. We sincerely apologize if one of our buses did not pick you up from your hotel. We are committed to keeping our customers informed of any changes prior to the tour departure. Your comments are valuable to us and we will discuss this with management to improve our service for future guests.

We welcome you again on your next trip to Northern California.

Sincerely,

Gray Line of San Francisco Team

No heu rebut cap invitació a les ressenyes?

Quant a Gray Line San Francisco

If you demand 1st class service and will accept no less, then you need to travel with us today. Let our experienced staff make your day in the Napa & Sonoma Wine Country as you discover this world class destination and taste the award winning wines or discover the majestic wonders of Yosemite National Park and scenic beauty of the California Coast on the way to Monterey & Carmel. No visit to San Francisco would be complete without discovering the city and its famous landmarks including the Golden Gate Bridge. Every day we create memories that last a lifetime, safety and quality traveling hand in hand with our 1st class tours.

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Ressenyes de Gray Line San Francisco

Muir Woods, Sausalito & Bay CruiseIt helped me to get where I wanted to be, Muir woods. But the driver was unenthusiastic and flipped drivers off...Més ressenyes d’aquest producte (17)Veure la pàgina del producte

24 Hour Hop On Hop Off Pass and San Francisco ZooI wanted to go to the zoo. It took 3 hours to get there and I felt like I should have known that somehow...we had less time at the zoo. The trolley dr...Més ressenyes d’aquest producte (1)Veure la pàgina del producte

Premium Outlet Shopping Day Tripsee above description ......Més ressenyes d’aquest producte (55)Veure la pàgina del producte

Muir Woods & Sausalito TourThe Muir Woods was awe inspiring and the right touch after busy San Francisco. Would have liked more time in Sausalito but travel plans are what they ...Més ressenyes d’aquest producte (245)Veure la pàgina del producte

San Francisco Grand City TourSpend most of the time on the busMés ressenyes d’aquest producte (45)Veure la pàgina del producte

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?