Hi
Thank you for your feedback and I am sorry you felt our service was not good. We have a telephone number on each page of our site 01252 716859 and an email address 'orders@natalhypnotherapy.co.uk' to provide support to customers. Please feel free to use them if you need help.
You actually ordered a download, not a CD. You ordered on Sun 07/01/2018 21:31 and we sent you the links by email on Mon 08/01/2018 09:39. I suspect you may find these in your spam folder, or similar depending on your settings.
I hope therefore given the above you might reconsider your feedback ratings.
I will now resend you your files.
Kind regards
Phil Howell
Director