Copy of email sent to Client
Dear Helen,
Thank you for your order on the 22nd at 16.15pm and your feedback via feefo and I am sorry to hear you did not receive your link email. Please find below the email that was sent to you on the 22nd December at 17.10 Perhaps you could check your spam folders?
I am sorry you felt our products were “poor” because “You have sent me this feedback form before the product has been delivered!”. We care about our customer service and it is difficult to help customers with problems, if we do not know about the problem. Sometimes things go wrong, but we can usually fix them quickly if we know about them.
We have a customer service number on the bottom of every page on our site with our contact details. Please feel free to contact us if you need to, we are to help.
Please note that these links in the original email below will now have expired. I will forward you new links.
Please confirm when you have downloaded the files and let me know if you need more help.
Best wishes,
Phil Howell
Director
Header from original email
From: Orders
Sent: 22 December 2014 17:10
To: 'h******d@gmail.com'
Subject: Your NH links
Phil Howell
Director
Intuition Un Ltd
01252 716859
orders@natalhypnotherapy.co.uk
www.natalhypnotherapy.co.uk
