Com es recullen les ressenyes de Feefo?

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Ressenyes de Le Boat | Opinions d'atenció al client per a | https://www.feefo.com/reviews/le-boat-us Feefo

Mostrant 569 ressenyes

Client de confiança

2 years ago

Data de la compra: 01/05/2022

Good customer service.

Emily Rose

Le Boat

2 years ago

Good morning, Thank you for your review of your vacation on The Canal du Midi. We pride ourselves in delivering excellent customer service, so we are glad to hear your received just that from our base staff in Castelnaudary and Port Cassafieres. The Canal du Midi is our most popular cruising region, however we do have many more regions across Europe and on the Rideau Canal in Canada, which you may want to visit in the future. We hope you welcome you back onboard in the future! Your Le Boat Team

Ressenyes sobre un producte

Boat was VERY beat up but perhaps that's good since you don't have to worry as much about damaging it.

Emily Rose

Le Boat

2 years ago

Good morning, Thank you for your review of your experience on our boats. I see you were on the Vision 3 SL. We hope that you were able to communicate directly to our base staff about the condition of your boat as we would like to apply your feedback directly to the specific boat. We appreciate your feedback, Le Boat is actually doing a new build project right now and I will make sure your feedback is communicated to the right teams as we work on a re-design the next generation of Le Boat cruiser. Your Le Boat Team

Somewhat relaxing although after 60+ locks we were done!

Emily Rose

Le Boat

2 years ago

Good morning, Thank you for your review of your experience on the Canal du Midi. We appreciate your feedback about the number of locks. The cruising lock hours are part of your customer documentation (regional guide book, etc.) and highlighted on our website in the "Explore" section of the region. We will share with our global team and continue to improve our content. Your Le Boat Team

Kami Larson

Virginia USA

2 years ago

Data de la compra: 22/04/2022

Què Kami Larson va dir sobre Le Boat:

Our first experience using Le Boat went smoothly because of the overview beforehand and the attention by the staff to every detail.

Emily Rose

Le Boat

2 years ago

Good day Kami, Thank you for taking the time to provide a five-star review of your boating holiday in Holland. We pride ourselves on delivering excellent customer service and we are delighted to hear that the team in Vinkeveen went above and beyond your expectations! We look forward to welcoming you on board again soon. Best, The Le Boat Team

Ressenyes sobre un producte

Brian Hinrichs

Brussels, WI. USA

2 years ago

Data de la compra: 23/04/2022

Què Brian Hinrichs va dir sobre Le Boat:

Boat bedding, sheets, towels were not very good. Sheets too small. Missing sheet. Only one towel per person. Exterior, dirty and in poor condition. Rust streaks on the hull.

Emily Rose

Le Boat

2 years ago

Good Day Brian, Our deepest apologies that the condition of the boat did not meet your needs. We appreciate your honest feedback and we are looking into the matter at our Casale Base. We aim to provide excellent customer service, so we are sorry to hear if you received less than that. I have forwarded this feedback on to the right teams, however if there is anything further, please feel free to contact our customer service team directly at customerservice@leboat.com. Sincerely, Le Boat Team

Ressenyes sobre un producte

Client de confiança

2 years ago

Data de la compra: 02/04/2022

Equipe Le Boat sur la base de Homps au top!

Emily Rose

Le Boat

2 years ago

Bonjour, nous sommes ravis que vous ayez passé une belle croisière sur le Canal du Midi, au départ de notre base de Homps. Nous avons hâte de vous accueillir à nouveau à bord ! L’équipe Le Boat

Ressenyes sobre un producte

Beth Sasan

Fairfax, California

2 years ago

Data de la compra: 24/09/2021

Què Beth Sasan va dir sobre Le Boat:

Their communication before the trip was excellent. Always available to talk by phone. The boat was well stocked for us. We had our own "captain" who knew what he was doing so it was very helpful.

Emily Rose

Le Boat

2 years ago

Good Afternoon Beth, Thank you for taking the time to provide a five star review of your boating holiday on the Bourgogne-Franche-Comté. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Migennes. We look forward to welcoming you on board again soon. The Le Boat Team

Ressenyes sobre un producte

Al Nichols

2 years ago

Data de la compra: 10/09/2021

Què Al Nichols va dir sobre Le Boat:

Everything was good.

Emily Rose

Le Boat

2 years ago

Hi Al, Thank you for taking the time to provide a five star review of your boating holiday on the Alsace-Lorraine. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Hesse. We look forward to welcoming you on board again soon. The Le Boat Team

Ressenyes sobre un producte

Client de confiança

2 years ago

Data de la compra: 08/09/2021

We originally book a canal du Midi trip but Covid…. This was part of a 5 week trip we planned in Belgium and France. Of all the flights, hotels, car rentals, trains, etc LeBoat was the only provider t

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Emily Rose

Le Boat

2 years ago

Good Morning, thank you for taking the time to write a review of your boating holiday on the Rideau Canal. Thanks for your feedback, we do try to be clear about any costs so it is disappointing that these were more than you expected. We have very much taken on board your feedback and if there is anything further, we can help with, please feel free to contact customerservice@leboat.com. The Le Boat Team

Ressenyes sobre un producte

The boat handles very well. The baby charts are great. The sleeping berths are very small. It was not a surprise for us but if you haven’t done a lot of small yacht trips before you might find it unco

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Emily Rose

Le Boat

2 years ago

Good Morning, thank you for taking the time to write a review of your boating holiday on the Horizon 2. Thanks for your feedback. We have very much taken on board your feedback and if there is anything further, we can help with, please feel free to contact customerservice@leboat.com. The Le Boat Team

Jim Walsworth

Sierra Madre, California

3 years ago

Data de la compra: 28/08/2021

Què Jim Walsworth va dir sobre Le Boat:

Excellent customer service, Very knowledgeable and friendly staff. We were suppose to take this trip the prior year (2020) but could not because of the Covid 19 lock down. They gave the option for ful

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Emily Rose

Le Boat

3 years ago

Hi Jim, Thank you for taking the time to provide a five star review of your boating holiday on the Rideau Canal. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Smiths Falls. We look forward to welcoming you on board again soon. The Le Boat Team

Ressenyes sobre un producte

Johnson Family

Connecticut, USA

3 years ago

Data de la compra: 14/08/2021

Què Johnson Family va dir sobre Le Boat:

We had an excellent experience with the process start to finish, including on the phone, in the office and reviewing the boat.

Emily Rose

Le Boat

3 years ago

Hi Stephanie, Thank you for taking the time to provide a five star review of your boating holiday on the Rideau Canal. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Smiths Falls. We look forward to welcoming you on board again soon. The Le Boat Team

Ressenyes sobre un producte

The Horizon 1 was new, clean and easy to drive. The kitchen was well equipped and the flybridge was a dream to eat outside. The southern half of the Rideau was quieter than we expected, so we ate a lo

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Emily Rose

Le Boat

3 years ago

Hi Stephanie, Thank you for taking the time to provide a five star review of your boating holiday on the Rideau Canal. Glad to the Horizon 1 was to your liking and easy to drive! We look forward to welcoming you on board again soon. The Le Boat Team

We had an excellent family trip aboard the Horizon 1 (mom, dad & 3 boys aged 9-13). We chose to go south of the base towards Jones Falls. The scenery was made up of wide lakes broken up by some fun na

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Emily Rose

Le Boat

3 years ago

Hi Stephanie, Thank you for taking the time to provide a five star review of your boating holiday on the Rideau Canal. Glad to hear you enjoyed your trip south on the canal! We look forward to welcoming you on board again soon. The Le Boat Team

Leigh Schmid

3 years ago

Data de la compra: 18/08/2021

Què Leigh Schmid va dir sobre Le Boat:

Check-in was easy. Check ride and explanation of operations was very professional. No problems.

Emily Rose

Le Boat

3 years ago

Hi Leigh, Thank you for taking the time to provide a five star review of your boating holiday on the Rideau Canal. We pride ourselves on delivering excellent customer service and we are delighted to hear that you received just that from the team in Smiths Falls. We look forward to welcoming you on board again soon. The Le Boat Team

Ressenyes sobre un producte

No heu rebut cap invitació a les ressenyes?

Quant a Le Boat

Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.

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Per què confiar en les ressenyes de Feefo?

Més informació sobre Feefo

Ressenyes de Le Boat

Castelnaudary - Port Cassafieres (Midi)Boat was VERY beat up but perhaps that's good since you don't have to worry as much about damaging it.Més ressenyes d’aquest producte (27)Veure la pàgina del producte

Vision3 SL (6+3)Somewhat relaxing although after 60+ locks we were done!Més ressenyes d’aquest producte (10)Veure la pàgina del producte

Vinkeveen - VinkeveenMés ressenyes d’aquest producte (21)Veure la pàgina del producte

Classique Star (8+2)Més ressenyes d’aquest producte (7)Veure la pàgina del producte

Casale sul Sile - PreceniccoPorts and canals were greatMés ressenyes d’aquest producte (5)Veure la pàgina del producte

Clipper (4+2)Més ressenyes d’aquest producte (21)Veure la pàgina del producte

Homps - HompsMés ressenyes d’aquest producte (5)Veure la pàgina del producte

Horizon 5 (10+2)Més ressenyes d’aquest producte (23)Veure la pàgina del producte

Migennes - TannayMés ressenyes d’aquest producte (12)Veure la pàgina del producte

Vision3 (6+3)Més ressenyes d’aquest producte (37)Veure la pàgina del producte

Hesse - HesseMés ressenyes d’aquest producte (3)Veure la pàgina del producte

Magnifique (8+2)Més ressenyes d’aquest producte (52)Veure la pàgina del producte

Smiths Falls - Smiths FallsThe Rideau canal is lovely. All of our overnight stops were great especially Perth (Bistro 54- awesome). The LeBoat personnel were incredible....Més ressenyes d’aquest producte (59)Veure la pàgina del producte

Horizon 2 (4+1)The boat handles very well. The baby charts are great. The sleeping berths are very small. It was not a surprise for us but if you haven’t done a lot ...Més ressenyes d’aquest producte (32)Veure la pàgina del producte

Smiths Falls - Smiths FallsWe didn't spend much time there, but the area close to the Le Boat was very cool, with several options for places to eat and shop.Més ressenyes d’aquest producte (59)Veure la pàgina del producte

Horizon 2 (4+1)We had 2- couples and this boat was perfect. Both rooms had their own bathroom, and the kitchen area was great. the top deck area was perfect and wher...Més ressenyes d’aquest producte (32)Veure la pàgina del producte

Smiths Falls - Smiths FallsThe Horizon 1 was new, clean and easy to drive. The kitchen was well equipped and the flybridge was a dream to eat outside. The southern half of the R...Més ressenyes d’aquest producte (59)Veure la pàgina del producte

Horizon 1 (2+3)We had an excellent family trip aboard the Horizon 1 (mom, dad & 3 boys aged 9-13). We chose to go south of the base towards Jones Falls. The scenery ...Més ressenyes d’aquest producte (40)Veure la pàgina del producte

Smiths Falls - Smiths FallsGreat boat and the area exceeded my expectations.Més ressenyes d’aquest producte (59)Veure la pàgina del producte

Horizon 3 (6+1)We had a great time. Most enjoyable vacation in a long time.Més ressenyes d’aquest producte (22)Veure la pàgina del producte

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?