Ressenyes de Marks Electrical

Dear Warren, Thank you for your feedback and I am sorry the item was received with damage to the door. I can confirm one of our Customer Service Senior Advisors is looking into this now and will be updating you shortly. Once again we are very sorry for any inconvenience caused. Kind Regards Marks Electrical Customer Services Team

Dear Mr Linton, Thank you for your review and I am sorry the item has arrived damaged. As per our Terms and Conditions, all damage to appliances must be reported within 48 hours of delivery, an excerpt of which is below: 7.2.3 - We want all of our products to reach the customer undamaged, in brand new condition and we do our very best to ensure this is the case. However, if any of our customers note any damage to our products on delivery, we give a 48-hour window for the damage to be reported to our customer service team. To obtain a full refund for a damaged item you must not start to use, install or input any data/software. As this was reported 2 months after delivery then unfortunately this falls outside of this time frame. I can confirm your complaint has been received and will be responded to and I am sorry for any inconvenience caused. Kind Regards Marks Electrical Customer Services Team