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Ressenyes de Roché Awnings

Valorat
Excepcional

Providing an extensive range of high quality shading solutions.

Servei
4.9
/5
Producte
4.7
/5

5

4

3

2

1

25

3

0

0

0

28

valoracions de l'últim any

Mostrant 289 ressenyes
Client de confiança
4 years ago
Data de la compra: 24/09/2019
A great company to deal with, very straightforward and no pressure
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Stephanie
Roché Awnings
4 years ago
Thank you for your wonderful review! We never pressure our customers into buying from us. We are simply here to provide great advice and let the product speak for itself.
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Client de confiança
4 years ago
Data de la compra: 28/08/2019
Extremely knowledgable and friendly sales service, no agenda, just sound advice Installation engineers professional and efficient Hard to beat
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Stephanie
Roché Awnings
4 years ago
Thank you for your kind review. We pride ourselves on providing a friendly service and advice which is unique to your requirements. Our main goal is to keep the process efficient and stress free for all of our customers.
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Client de confiança
4 years ago
Data de la compra: 21/07/2019
The blind and the awning look just great. The fitting process was fantastic as they were installed incredibly neatly and caused no damage or unsightly cabling.
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Stephanie
Roché Awnings
4 years ago
Thank you for your review. I'm very happy to hear that the whole process was to your satisfaction and that you are pleased with the outcome.
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Client de confiança
5 years ago
Data de la compra: 14/08/2019
This is an excellent service with a can do approach, putting our minds at rest from excellent advice about the correct product to be installed, and installed efficiently.
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Stephanie
Roché Awnings
4 years ago
Thank you so much for such a wonderful review! We are always more than happy to offer advise from the office and with a site survey we can suggest the best option for you. It's great to hear that the installation also went smoothly and we appreciate your recommendation.
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Client de confiança
5 years ago
Data de la compra: 01/07/2019
Great range of products and fantastic survey and fitting team.
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Stephanie
Roché Awnings
4 years ago
Thank you for your review. It's great to hear that you received fantastic service from us. The surveyor and engineers who attended will be very happy to hear this.
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Client de confiança
5 years ago
Data de la compra: 16/07/2019
Awning installed well, quickly and professionally. Arrival time was not clear. phoned the office who said they'd get the installers to give me a better ETA, but no call.
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Stephanie
Roché Awnings
4 years ago
Thank you for your review. I'm pleased to hear that the installation went well for you and that the engineers were efficient and professional. Although we do provide an arrival time, our engineers are sometimes held up due to traffic. We have taken your comment on board and are making sure that the engineers call ahead if they think they will be running behind.
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Carole Allen
5 years ago
Data de la compra: 08/08/2019
Què Carole Allen va dir sobre Roché Awnings:
Initial survey was excellent - constructive and helpful. Quote took a little longer coming than promised. Delivery arrangements were poorly done: Roche made assumptions about my availability rather t
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Stephanie
Roché Awnings
4 years ago
Hi Carole, Thank you for taking the time to leave a review. We make sure to listen to our customers and use your comments to improve as a company. We now have an additional member of staff in our estimating department to make sure we get our quotations out as soon as possible. We now ask for customers availability when we take orders and make sure to work around this. I am glad to hear that the engineers were efficient but it is disappointing to hear that one did not say goodbye. This has been addressed with the engineer in question as it is certainly not behaviour we at Roché approve of. Hopefully the overall service was to your satisfaction and we hope you will let us show you our improvements in the future.
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Client de confiança
5 years ago
Data de la compra: 09/04/2019
Great product fitted when scheduled. There was an issue with fitting which was resolved quickly.
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Stephanie
Roché Awnings
4 years ago
Thank you for your positive review. Whenever we do encounter issues we always do our best to resolve these as quickly and efficiently as possible. I'm glad you are happy with the outcome!
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Client de confiança
5 years ago
Data de la compra: 19/05/2019
Excellent quality charcoal grey awning. Very pleased with awning and electrical open/close device. Can now have breakfast/lunch on my south-facing balcony on sunny days. Office staff very efficient
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Stephanie
Roché Awnings
4 years ago
Thank you so much for your lovely review. It is always nice to hear positive comments about our office staff and I will make sure I pass your comments on to them.
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Caddy
Shropshire
5 years ago
Data de la compra: 15/04/2019
Fitxer multimèdia carregat
Què Caddy va dir sobre Roché Awnings:
We cannot fault the service from Roche. When we decided that we needed an awning above the South-facing bi-fold door in our fairly recently built house we consulted several local companies. They came
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Jamie
Roché Awnings
5 years ago
Thank you for the wonderful feedback! It is great to hear that you had such a positive experience from survey to installation, and I will make sure your comments are passed on to the respective teams. Hopefully the sun stays out for you this Summer so that you can continue to see these benefits. Jamie, Customer Care
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Quant a Roché Awnings
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.
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The Fort offices, Artillery Business Park, Oswestry, Shropshire, SY11 4AD, United Kingdom
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Quant a Roché Awnings
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.