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Ressenyes de Simply Sound and Lighting

Valorat
Excepcional

Your one stop shop for all your audio visual needs!

Servei
4.9
/5
Producte
4.7
/5

5

4

3

2

1

110

6

1

0

1

118

valoracions de l'últim any

Mostrant 2,148 ressenyes
WC
William Coleman
6 years ago
Data de la compra: 09/03/2018
Què William Coleman va dir sobre Simply Sound and Lighting:
Any supplier who sends a product then sends a stream of emails wanting us to dedicate time rating our experiences clearly has no understanding of what their customers actually want! Especially when d
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Ollie Potter
Simply Sound and Lighting
6 years ago
Hello, we appreciate you spending the time to provide this valuable feedback and thank you for your kind comments regarding the product you purchased. Kind Regards, Simply Sound & Lighting
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Caroline I Cooper
6 years ago
Data de la compra: 09/03/2018
Què Caroline I Cooper va dir sobre Simply Sound and Lighting:
Initially I was not impressed due to the item I ordered being broken on arrival. However, I got a replacement very quickly and was able to attribute the fault to the courier - Hermes. Although if the
...
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Ollie Potter
Simply Sound and Lighting
6 years ago
Hello, we appreciate you spending the time to provide this valuable feedback and thank you for your kind comments regarding the service you received from our team. Kind Regards, Simply Sound & Lighting
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BF
Ben Fenley
6 years ago
Data de la compra: 06/03/2018
Què Ben Fenley va dir sobre Simply Sound and Lighting:
Excellent customer service along with an excellent product. Would definitely recommend.
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Hannah
Simply Sound and Lighting
6 years ago
Hello, we appreciate you spending the time to provide this valuable feedback and thank you for your kind comments regarding the service you received from our team. Kind Regards, Simply Sound & Lighting
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Client de confiança
6 years ago
Data de la compra: 08/02/2018
Cannot fault how great they are giving advice over the phone, give them an equipment dilemma and they pretty much have a solution that will help every time, thanks again SS&L
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Hannah
Simply Sound and Lighting
6 years ago
Hello, we appreciate you spending the time to provide this valuable feedback and thank you for your kind comments regarding the service you received from our team. Kind Regards, Simply Sound & Lighting
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Chris Denham
6 years ago
Data de la compra: 02/03/2018
Què Chris Denham va dir sobre Simply Sound and Lighting:
Amazing as always which is why I only use these guys for my equipment needs
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Hannah
Simply Sound and Lighting
6 years ago
Hello, we appreciate you spending the time to provide this valuable feedback and thank you for your kind comments regarding the service you received from our team. Kind Regards, Simply Sound & Lighting
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Client de confiança
6 years ago
Data de la compra: 22/02/2018
It has still not been delivered! DPD are absolutely rubbish .....
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Hannah
Simply Sound and Lighting
6 years ago
Hi,

We are sorry to hear of your experience with DPD.  I believe I spoke to you as we had also received a notification from DPD regarding your delivery.  I am sorry that the issue with the courier has soured your shopping experience with us.  If there is anything we can do to improve this, please let us know.  
I have checked your tracking and can see that finally, the delivery was made to you so I hope everything was ok with the items received.  Again - if there is any issues with your order, please do get in touch.

Kind Regards,
Simply Sound and Lighting
Client de confiança
6 years ago
Sorry I wasn't having a go at you. It's DPD who were incompetent. When I finally got the haze fluid the box was battered and all 4 of the bottles were squashed in at the lid, making it virtually impossible to open! I finally got one open after spilling it all over the place! I'd definitely look into changing your couriers!
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Hannah
Simply Sound and Lighting
6 years ago
Hi,

Thanks for coming back to us - not a problem at all.  We do keep a record of all courier issues to report back to our account manager, and this issue of not delivering to a requested pick up shop and the lack of communication that goes with it has cropped up a few times.  DPD do need to sort this part of their service out as it is very confusing for recipients and frustrating for us as it increases the number of deliveries we are having to try and sort.  I'm sorry that the fluid bottles were squashed and difficult to open - we can offer a 10% refund if this is of help to make up for the squashed bottles.

Kind Regards,
Bridget
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steven steve roberts
6 years ago
Data de la compra: 05/03/2018
Què steven steve roberts va dir sobre Simply Sound and Lighting:
First class from beginning to end. very help full staff .
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Hannah
Simply Sound and Lighting
6 years ago
Hello, we appreciate you spending the time to provide this valuable feedback and thank you for your kind comments regarding the service you received from our team. Kind Regards, Simply Sound & Lighting
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Don Gyton
6 years ago
Data de la compra: 01/03/2018
Què Don Gyton va dir sobre Simply Sound and Lighting:
Good, prompt service. Phone call from the boss to sort out a stock error but whole process went well.
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Hannah
Simply Sound and Lighting
6 years ago
Hello, we appreciate you spending the time to provide this valuable feedback and thank you for your kind comments regarding the service you received from our team. Kind Regards, Simply Sound & Lighting
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James Fish
burnley
6 years ago
Data de la compra: 26/02/2018
Què James Fish va dir sobre Simply Sound and Lighting:
Top service and I would be using the company again
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Hannah
Simply Sound and Lighting
6 years ago
Hello, we appreciate you spending the time to provide this valuable feedback and thank you for your kind comments regarding the service you received from our team. Kind Regards, Simply Sound & Lighting
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Ben Price
6 years ago
Data de la compra: 19/02/2018
Què Ben Price va dir sobre Simply Sound and Lighting:
Very helpful and knowledgeable staff.
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Hannah
Simply Sound and Lighting
6 years ago
Hello, we appreciate you spending the time to provide this valuable feedback and thank you for your kind comments regarding the service you received from our team. Kind Regards, Simply Sound & Lighting
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Quant a Simply Sound and Lighting
Simply Sound and Lighting have been trading for 10 years and love providing our customers with technical advice, great service and excellent products! We offer installation, repair, service, hire and sales of a wide range of sound and lighting equipment. We are your one-stop sound and lighting shop and can’t wait to provide you with our excellent customer service and unbeatable prices!
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Unit 3C, Gilray Road, Diss, Norfolk, IP22 4EU, United Kingdom
Per què confiar en les ressenyes de Feefo?

Quant a Simply Sound and Lighting
Simply Sound and Lighting have been trading for 10 years and love providing our customers with technical advice, great service and excellent products! We offer installation, repair, service, hire and sales of a wide range of sound and lighting equipment. We are your one-stop sound and lighting shop and can’t wait to provide you with our excellent customer service and unbeatable prices!