Thank you for your 5-star review and for sharing your experience with us! We're pleased to hear that you're generally satisfied with our service, and we appreciate your candid feedback about the speaker.
We’re sorry to hear about the issues you encountered with the condition of the speaker upon unboxing and the performance of the remote and bass. We strive to ensure all our products are in top condition before they reach our customers, so we'll certainly pass on your feedback to our quality control team to prevent this in the future.
Regarding the delivery notification, we understand how important timely updates are, and we’ll work to improve our communication process to provide more timely alerts.
We’re glad to hear that this experience hasn’t put you off from ordering again, and we’re excited that you’ve got your eye on the Intimidation C15. If you have any questions or need assistance with your next purchase, feel free to reach out to us.
Thank you again for your valuable feedback and continued trust in our service!