Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Tate Online Shop | Opinions d'atenció al client per a | https://www.feefo.com/reviews/tate Feefo

Mostrant 5,619 ressenyes

Client de confiança

5 years ago

Data de la compra: 07/10/2018

Excellent. Ordered at weekend when I couldn't access membership discount and when I e-mailed on Monday the discount was repaid to me without any fuss...and with a very friendly return mail. And the An

...

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Ruby

Tate Online Shop

5 years ago

Thank you for taking the time to review your experience with us. Glad I was able to help you get that membership sorted. We will always honour our members 10% discount - sorry you weren't initially able to use it! Great to hear you are enjoying the rug, it is such an amazing piece. Enjoy!

Best wishes,

Ruby, Customer Services

Ressenyes sobre un producte

Francesco Ferrari

5 years ago

Data de la compra: 06/10/2018

Què Francesco Ferrari va dir sobre Tate Online Shop:

Really please with the print, however it was left outside the door by the courier, anyone could have taken..luckily they didn't

Ruby

Tate Online Shop

5 years ago

Dear Francesco,

Thank you for taking the time to leave a review - so sorry to hear that this was left outside your house. We have passed this onto our account manager at Fed-Ex who ship our limited editions, as this is not the service we strive to provide - especially with such a high value and special item. Glad to hear you have it safe and sound.

Best,

Ruby, Customer Services

Ressenyes sobre un producte

CHAN WAH MAN

5 years ago

Data de la compra: 05/10/2018

Què CHAN WAH MAN va dir sobre Tate Online Shop:

Not impressed. Purchased three items at your Bicester store. One item arrived. Waited a few days. Called to chase up on missing items. Have heard nothing since. Still waiting.

Ruby

Tate Online Shop

5 years ago

Dear Chan Wah Man,

Thank you for taking the time to get in touch and let us know your order hadn't arrived. As explained in the email and over the phone, unfortunately due to a technical issue, only one of your prints came through our system. I am so sorry for the delay this caused in you receiving your order - I hope now they have arrived with you you are enjoying them.

Please get in touch via email or phone if you decide to go ahead with the offer of the partial refund - I hope this goes someway to make up for the frustration this delay has caused.

Best wishes,

Ruby, Customer Services

Ressenyes sobre un producte

Amanda Brown

5 years ago

Data de la compra: 06/10/2018

Què Amanda Brown va dir sobre Tate Online Shop:

Easy to use site. Great product. Quick delivery

Ressenyes sobre un producte

Anne DeSutter

Tryon, North Carolina

5 years ago

Data de la compra: 06/10/2018

Què Anne DeSutter va dir sobre Tate Online Shop:

Excellent and very fast service. Products are of very high quality. Shipping to USA is reliable and expedient.

Ressenyes sobre un producte

Client de confiança

5 years ago

Data de la compra: 06/10/2018

DPD was used to deliver my order. Unfortunately they were totally useless. Despite me being at home to accept delivery they only managed to do so on the 4th attempt. On two of the attempts they actual

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Ruby

Tate Online Shop

5 years ago

So sorry to hear about your frustrating experience with DPD - this is not the service we strive to provide and will be passing this onto our account manager. As you did not get the delivery service that you paid for I have arranged for the delivery cost to be refunded back onto the card you paid with. I hope this will go someway to making up for the frustration caused by DPD!

Kind regards,

Ruby, Customer Services

Ressenyes sobre un producte

Jean-Paul Schwab

La Sagne

5 years ago

Data de la compra: 06/10/2018

Què Jean-Paul Schwab va dir sobre Tate Online Shop:

The transaction is very rapid, fast, the package carefully made, the price...nthing to say :)

Ressenyes sobre un producte

Jill Spitznass

5 years ago

Data de la compra: 05/10/2018

Què Jill Spitznass va dir sobre Tate Online Shop:

I haven't received my order yet!

Beth

Tate Online Shop

5 years ago

Hi Jill,

I was sorry to hear that you were having trouble receiving your order. After tracking it down with USPS it looks as they had not notified you that it your parcel was taking its time getting through customs. However I managed to chase it up and hope you received my email when I found it was out for delivery. I've just had a look now and it seems as if it has been delivered to yourself. I do hope all is well and you can enjoy your print now it has arrived.

Best Wishes,

Beth,Customer Services

Tommy Benton

5 years ago

Data de la compra: 03/10/2018

Què Tommy Benton va dir sobre Tate Online Shop:

The service was good + thanks

Client de confiança

5 years ago

Data de la compra: 04/10/2018

Delivered what I ordered on time as expected - no problems

No heu rebut cap invitació a les ressenyes?

Quant a Tate Online Shop

Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate. Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.

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0207 887 8888

Tate, Millbank, London, Greater London, SW1P 4RG, United Kingdom

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Ressenyes de Tate Online Shop

Anni Albers Untitled (1926) rugI hesitated to buy this online and unseen, but...it is wonderful!Més ressenyes d’aquest producte (6)Veure la pàgina del producte

Chris Ofili, Siesta of the Soul, 2010Signed and limited, great piece by one of the most important uk artistMés ressenyes d’aquest producte (4)Veure la pàgina del producte

Matisse: IcarusGood, but a bit pricey for a poster.Més ressenyes d’aquest producte (9)Veure la pàgina del producte

John Singer Sargent: Monet Painting by the Edge of a WoodStill awaiting its delivery.Més ressenyes d’aquest producte (1)Veure la pàgina del producte

Anni Albers exhibition book (paperback)Well produced. Good contentMés ressenyes d’aquest producte (33)Veure la pàgina del producte

Anni Albers exhibition book (paperback)Wonderful photography and scholarship.Més ressenyes d’aquest producte (33)Veure la pàgina del producte

Tate Pre-Raphaelite 2019 desk diaryAs good as expected.......Més ressenyes d’aquest producte (17)Veure la pàgina del producte

J.M.W. Turner: The Lucerne SketchbookThis book is well conceived and buit, nice , educative, moving and ... collectible.Més ressenyes d’aquest producte (5)Veure la pàgina del producte

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?