Merchant Logo

Ressenyes de Tate Online Shop

Valorat
Excel·lent
Servei
4.6
/5
Producte
4.5
/5

5

4

3

2

1

343

30

11

11

26

421

valoracions de l'últim any

Mostrant 5,617 ressenyes
Client de confiança
6 years ago
Data de la compra: 08/09/2018
I bought a print from one of the paintings I saw in the exhibition. Easy online access to the computer and the print was delivered within a few days to my home. Quick and easy, I was very happy with t
...
Read all
Ressenyes sobre un producte

0
Compartir
Client de confiança
6 years ago
Data de la compra: 08/09/2018
I hope to make further purchases in the lead up to the Christmas festival as they can be fun items. Delivery was prompt and items were carefully packaged.
Ressenyes sobre un producte

0
Compartir
Client de confiança
6 years ago
Data de la compra: 07/09/2018
Shop very helpful but delivery by your courier service was bad. Was notified of delivery date and time & notified the friend I was sending gift to. She waited in but no delivery. The following day I
...
Read all
Merchant Logo
Ruby
Tate Online Shop
5 years ago
Thank you for taking time to provide feedback on your delivery. I am sorry that you had difficulty with the tracking of your parcel. It looks like it left us on the Friday for the delivery on the Monday - I'm sorry to hear that your friend waited in and it didn't arrive! It's frustrating that you didn't receive the correct information via DPD. I have arranged for the postage costs you paid to be refunded back onto your card as an apology for the inconvenience caused to you and your friend. I hope we are able to provide a better service for you in the future.

Kind regards,

Ruby, Customer Services.
Ressenyes sobre un producte

0
Compartir
CP
Catarina Peres
6 years ago
Data de la compra: 07/09/2018
Què Catarina Peres va dir sobre Tate Online Shop:
Great service.
Ressenyes sobre un producte

0
Compartir
Client de confiança
6 years ago
Data de la compra: 07/09/2018
Good service but I'm unsure how to get a receipt / order summary so I can claim back the costs from my business.
Merchant Logo
Ruby
Tate Online Shop
5 years ago
Thanks for your feedback great to hear that you love your catalogues! You will have received an order confirmation when you purchased the items, however if you would like a VAT receipt you can request that from our customer services team via email (shop.online@tate.org.uk) or phone 0207 887 8888. I have sent yours through to your email address now so you can claim that VAT back! Please let me know if there is anything else you need.

Best wishes,
Ruby, Customer Services
Ressenyes sobre un producte

0
Compartir
JG
Josephine Gilbert
Cornwall
6 years ago
Data de la compra: 05/09/2018
Què Josephine Gilbert va dir sobre Tate Online Shop:
Good communication re delivery, well secured and wrapped art work. Good quality print. Disappointed in placing of print on canvas. Small part of artist’s name and tree tops off facing canvas.
0
Compartir
CP
christine pope
6 years ago
Data de la compra: 06/09/2018
Què christine pope va dir sobre Tate Online Shop:
great
0
Compartir
Client de confiança
6 years ago
Data de la compra: 05/09/2018
It was clear and easy, the choices were few and did not cover all seen portraits in the Tate, delivery was speedy
0
Compartir
TP
Tomas Petkevicius
Brighton
6 years ago
Data de la compra: 05/09/2018
Què Tomas Petkevicius va dir sobre Tate Online Shop:
love Tate Online
Ressenyes sobre un producte

0
Compartir
Client de confiança
6 years ago
Data de la compra: 05/09/2018
Changed delivery date when I asked. Friendly, efficient delivery.
Ressenyes sobre un producte

0
Compartir
Quant a Tate Online Shop
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate. Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
Read all
Tate, Millbank, London, Greater London, SW1P 4RG, United Kingdom
Award

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Per què confiar en les ressenyes de Feefo?

Quant a Tate Online Shop
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate. Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.