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Ressenyes de Teddybearland Ltd

https://www.teddybearland.co.uk
Valorat
Excel·lent
Servei
4.6
/5
Producte
4.8
/5

5

4

3

2

1

95

9

5

1

6

116

valoracions de l'últim any

Mostrant 1,103 ressenyes
TE
Teresa
Herts
8 years ago
Data de la compra: 04/04/2016
Què Teresa va dir sobre Teddybearland Ltd:
Efficient, friendly and professional . Would definitely recommend them and use them again.
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LY
Lynn
Bristol
8 years ago
Data de la compra: 31/03/2016
Què Lynn va dir sobre Teddybearland Ltd:
Very efficient and they deliver quickly and your goods are always well wrapped to protect them. I always find them value for money too. I would highly recommend anyone to use Teddybearland.
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LO
LOUISE
Scotland
8 years ago
Data de la compra: 03/04/2016
Què LOUISE va dir sobre Teddybearland Ltd:
Fantastic products, great service, fast, friendly and efficient with great choice. Well packaged too. Thank you.
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JA
JANET
Fareham
8 years ago
Data de la compra: 04/04/2016
Què JANET va dir sobre Teddybearland Ltd:
Received bear with the wrong tag. Queried it by phone and was told it was a defect. Emailed twice and no response. Not impressed! **
Merchant Logo
Basia
Teddybearland Ltd
8 years ago
Dear Janet, 

Thank you for taking the time to review our company and we are very sorry to hear we have not resolved your issue quicker for you. I can confirm that the tag  must have been placed on the bear in error by the manufacturer (charlie bears) we have requested that they send the correct tag to you which they have confirmed they will be doing ASAP and it should be with you this week. We hope we have now resolved the issue for you if not please let us know by either giving us a call on 01225 300755 or emailing us. 

Kind Regards
Customer Services Manager
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Client de confiança
8 years ago
Data de la compra: 03/04/2016
Very prompt delivery service will buy from you again
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Client de confiança
8 years ago
Data de la compra: 29/03/2016
Email sent to me to say bear was due in a few days & to let them know how I wanted to pay. I replied that I would phone them with my card details. It took me three attempts before anyone returned my
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Merchant Logo
Basia
Teddybearland Ltd
8 years ago
Thank you for taking the time to review our company. Firstly I personally wish to apologize for all these issues you experienced, i can assure you this is not reflective of our normal service to our customers and we are very sorry about this. I totally understand that you have been let down by our service on this occasion and we will be sure to look in to all the issues you have raised to see how we can improve our service for customers in the future. I am very sorry to hear the tickets were an irritation and thank you for bringing this to our attention as we will now look in to a way of customizing the way the tickets are issued to make them more customer friendly. We use the ticketing system to ensure that all questions are answered from our customers and we can ensure that if any issues are open we can send follow up questions to our customers but i understand that they can be annoying. Also it is definitely not acceptable that your package was left in the garden as it should require a signature and i have opened a case with Amazon who are our fulfillment company to investigate this further and let us know why this happened. We have given compensation for the issues you have experienced and a discount for any future purchase you may make if you wish to give us another chance.
We really appreciate your time in highlighting the issues you experienced and this will allow us to provide a better experience in future. 

Kind Regards 
Customer Services Manager

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Client de confiança
8 years ago
Data de la compra: 07/02/2016
THIS IS A LOVELY BEAR AND WELL WORTH WAITING FOR.
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GI
Gill
Suffolk
8 years ago
Data de la compra: 29/03/2016
Què Gill va dir sobre Teddybearland Ltd:
Very efficient
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GA
Gary
8 years ago
Data de la compra: 28/03/2016
Què Gary va dir sobre Teddybearland Ltd:
Super fast service
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NI
Nigel
Shoreham by sea
8 years ago
Data de la compra: 25/03/2016
Què Nigel va dir sobre Teddybearland Ltd:
Can't fault it, a good company, with discounts,pre order and reminder emails, and the delivery time all very good
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Quant a Teddybearland Ltd
Teddybearland is an online specialist collectible teddy bear and gift retailer established in 2011. Our company is a fast-growing European reseller of collectible teddy bears, soft toys, and gifts, with a large range of products from brands such as Steiff & Charlie Bears. We stock products from the highest-quality sources, being official stockists of many brands, including Charlie Bears, Steiff, Merrythought, Carte Blanche Greetings, Gund, and more. You can shop with confidence knowing the products we sell are of the highest quality and will be delivered fast and well packaged.
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01278 554077
Unit 1 Plum Lane,, Dunwear,, Bridgwater, Somerset, TA6 5HL, United Kingdom
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Quant a Teddybearland Ltd
Teddybearland is an online specialist collectible teddy bear and gift retailer established in 2011. Our company is a fast-growing European reseller of collectible teddy bears, soft toys, and gifts, with a large range of products from brands such as Steiff & Charlie Bears. We stock products from the highest-quality sources, being official stockists of many brands, including Charlie Bears, Steiff, Merrythought, Carte Blanche Greetings, Gund, and more. You can shop with confidence knowing the products we sell are of the highest quality and will be delivered fast and well packaged.