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Ressenyes de The Big Cheese

Valorat
Excel·lent

The UK's leading producer of DIY pest control products for home-use, ethical and humane solutions to solve your pest problem.

Servei
4.2
/5
Producte
4
/5

5

4

3

2

1

108

22

13

7

18

168

valoracions de l'últim any

Mostrant 439 ressenyes
CC
Christine Carlile
2 years ago
Data de la compra: 28/02/2022
Què Christine Carlile va dir sobre The Big Cheese:
Fab prompt service
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Isabel Keeler
The Big Cheese
2 years ago
Thank you very much for your positive feedback. We look forward to your next order! Many thanks
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Client de confiança
2 years ago
Data de la compra: 17/02/2022
straight forward easy transaction would recommend
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Isabel Keeler
The Big Cheese
2 years ago
Thank you for our positive feedback. We are pleased to learn you have had a hassle free experience ordering from our website!
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DF
David forcey
2 years ago
Data de la compra: 15/02/2022
Què David forcey va dir sobre The Big Cheese:
Very good service and product. Slight criticism in that I found the website slightly difficult to navigate. Change the silly name - it makes the company sound very amateurish!
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Marketing
The Big Cheese
2 years ago
Hello, It's great to hear you found the service and product to be exceptional, we are very pleased to hear that! With regards to your experience with the website and brand, we are always keen to hear customer feedback, if you could send your comments to support@tbcandme.com, we can log them and investigate how we can improve your experience for the future! Kind Regards, Aidan
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5
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AB
Andy Bennett
North Dorset
2 years ago
Data de la compra: 14/02/2022
Què Andy Bennett va dir sobre The Big Cheese:
Very helpful staff answered my query - I then placed an online order & it arrived well packaged the next day!
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Isabel Keeler
The Big Cheese
2 years ago
Thank you for your positive feedback! I am very pleased we were able to assist you with your order. I hope the use of our products resolves the rodent issue! Please do not hesitate to contact us with any further queries. Thank you
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1
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VI
Vinma
2 years ago
Data de la compra: 12/02/2022
Fitxer multimèdia carregat
Què Vinma va dir sobre The Big Cheese:
Service was great but the product was a bit flimsy.
Was replaced quickly
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BW
Brian Whiting
2 years ago
Data de la compra: 02/02/2022
Què Brian Whiting va dir sobre The Big Cheese:
The units bought work very well and am pleased with them; seem tpo be very effective. However, I sent an email query to your customer service and never received a reply, so what more can I say!
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Isabel Keeler
The Big Cheese
2 years ago
Hi Brian. Thank you for your feedback, I am pleased to learn this product is working effectively. Please can you advise the email address you sent your query to? We have searched our mailbox and have received no email from yourself except your order confirmation. Please can you forward your query to Support@tbcandme.com, and we shall respond as soon as possible. We hope for revised feedback when we have helped with your query/queries. Many thanks!
BW
Brian Whiting
2 years ago
It appears that I sent my query to the wrong email address. Query has now been resolved satisfactorily.
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NM
Neville Meredith
2 years ago
Data de la compra: 09/02/2022
Què Neville Meredith va dir sobre The Big Cheese:
Product good hoop size smaller than I wanted delivery 2 days later than quoted
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Isabel Keeler
The Big Cheese
2 years ago
Thank you for your query. I apologise the sizing was smaller than expected. We have created this bin bag holder to be of an average size, and have now included the measurements of the holder on the item description. However, regarding your delivery, I can see from the tracking the order was placed on 9/2/22 after midday and arrived to you on 11/2/22. Unfortunately as stated on our check out shipping terms, we are only able to offer next day delivery on orders placed before midday. I look forward to your comments and hope for revised feedback. Thank you!
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KP
Karen Perry
2 years ago
Data de la compra: 21/01/2022
Què Karen Perry va dir sobre The Big Cheese:
Great service, speedy delivery
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2
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RP
Ron Payne
Kidderminster
2 years ago
Data de la compra: 13/01/2022
Què Ron Payne va dir sobre The Big Cheese:
Excellent service, they did send the wrong stuff but replaced it within two days brilliant.
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Client de confiança
2 years ago
Data de la compra: 12/01/2022
Good price and quick delivery. Goods were well packed.
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Isabel Keeler
The Big Cheese
2 years ago
Thank you for your feedback. We are pleased to hear you received this item promptly.
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2
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Quant a The Big Cheese
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.
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Forge House, Little Cressingham, Thetford, Norfolk, IP25 6ND, United Kingdom
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Quant a The Big Cheese
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.