A specific itinerary was recommended by them and it worked perfectly. The hotels chosen by them were first class. Their attention to detail ensured the there were no problems with the various strands
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 03/11/2021
Excellent efficient service. They revised the original itinerary for us and we are looking forward to the holiday.
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Mrs Pugh
Surrey
2 years ago
Datum nákupu: 15/06/2021
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Co říká Mrs Pugh o Planet Rail:
Planet Rail is an exceptional outstanding company with the best customer service from all of the staff nothing was ever too much trouble.
First class organisers for my husbands 50th Birthday surprise
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Exceptional organised trip from start to finish extremely lovely hotels chosen they were just perfect in every way. The Orient Express is outstanding the staff are amazing in every way an outstanding
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 11/04/2022
Have booked many holidays over the years and their service has always been excellent. Already looking at booking our next holiday with Planet Rail.
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Ms Marrs
2 years ago
Datum nákupu: 23/02/2022
Co říká Ms Marrs o Planet Rail:
From the moment I picked up the phone to enquire about travelling on the Orient-Express to Venice in June I was impressed by the customer service, it was second to none.
I would particularly like to
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 14/01/2020
Occasionally response time was slower than I expected but overall top class attention. All their arrangements went like clockwork and it was all as it "said on the tin"! Choice of hotels was excellen
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The journey on Eurostar was ok but not a patch on the Pullman from Victoria. The bus journey from Lille to Calais was tedious.
On the OE itself all was perfect.
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 14/06/2020
We’ve now used Planet Rail on 3 occasions. A small team who are very knowledgeable and go the extra mile to ensure all your travel plans are as easy and stress free as possible. Their travel packs in
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It was totally stress free
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Mrs Young
STOCKTON-ON-TEES
2 years ago
Datum nákupu: 23/06/2021
Co říká Mrs Young o Planet Rail:
Professional, personal and 1st class service. Excelkent customer service. Very smooth transition tbroughout our journey across 3 countries. Everything ran like clockwork. We knew we were in safe hand
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Amazing. A wonderful experience. Our second time so we knew wbat to expect and were not disappointed. Food and service 2nd to no e
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Mr & Mrs Sanderson
2 years ago
Datum nákupu: 25/02/2021
Co říká Mr & Mrs Sanderson o Planet Rail:
Planet Earth are brilliant, cannot fault them at all. Their communication and responses are always timely and helpful. They are friendly and their correspondence is clear with everything arriving on t
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We have given 4 stars because on the whole it was a brilliant trip. However, there were delays. Firstly Eurostar train was delayed. We were able to use Premier lounge but it was so busy you couldn’t g
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you.
We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you.
We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.