We have used Planet rail for many years now, and have found their attention to detail very reassuring. A full itinerary with timings is provided early on, with good details of every step of the way.
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 09/02/2021
This score reflects issues arising pre holiday more then the holiday per se. We booked this trip in February 2021 and at various points along the way multiple minor errors were made in documentation.
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We did not return by air. Orient Express was very good apart from the late change to depart from St. Pancras on Eurostar rather then Victoria on the Pullman. We know this was beyond Planet Rail's cont
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MH
Mrs House
Wakefield
2 years ago
Datum nákupu: 14/02/2022
Co říká Mrs House o Planet Rail:
This was a holiday of a lifetime for me and my sister on the Orient Express and Planet Rail made the whole experience wonderful. From the original contact 2 years ago to the phone calls and emails fro
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Cannot fault anything It was the first time I’d arranged a holiday since being widowed and they made me feel special and the train hotels and transport were all first class.
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 11/11/2021
We could no fault their service excellent in every way
Recenze produktu
Croisi Europe provided an excellent experience great staff fantastic food
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JH
Jill H
Leeds
2 years ago
Datum nákupu: 09/04/2020
Co říká Jill H o Planet Rail:
I am so glad that I made my booking for a trip on the Orient Express with Planet Rail. They have been fantastic and made all the stress of postponements and changes due to covid as easy as possible fo
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 17/06/2021
It was a fabulous day. Phoenix carriage team were excellent. The food was amazing ! Chatsworth visit allowed time for the house which challenged my expectations. I would prefer the modern art curated
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ML
Mrs Lambotte
Jersey
2 years ago
Datum nákupu: 23/07/2020
Nahraná média
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Co říká Mrs Lambotte o Planet Rail:
Despite booking 20 months ago, Planet Rail were so great at keeping us up to date with the restrictions. We changed tickets/flights/hotels etc but it was SO worth waiting for. Our itinerary was precis
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MM
Mr & Mrs Meaney
2 years ago
Datum nákupu: 26/05/2021
Co říká Mr & Mrs Meaney o Planet Rail:
Guy and his team provide superb customer service. In 2019 I booked a 9 day European train and hotel holiday which was delayed until late 2021 due to covid related issues. During this time Planet Ra
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Recenze produktu
Wonderful trip , super hotels and a relaxing holiday.
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MM
Mr McCool
2 years ago
Datum nákupu: 31/08/2021
Co říká Mr McCool o Planet Rail:
Guy and the team were helpful ,knowledgeable and friendly.The arrangements were as hassle free possible.They were always contactable. Guy and the team had the expertise to make our holiday an experien
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A trip of a lifetime went without a hitch
The organizational skills of the people involved were excellent
0
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MW
Mr Waite
North Yorkshire
2 years ago
Datum nákupu: 16/11/2021
Co říká Mr Waite o Planet Rail:
The whole experience of dealing with Planet Rail was exemplary. From our initial enquiry right through the booking process everything went smoothly with a clearly laid out timetable re payments and su
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All the rail journeys through England and France were really enjoyable.
Montreux and Chur are most pleasant towns to be based in and we enjoyed exploring them both as we plenty of free time visit loca
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you.
We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you.
We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.